Terms of Use

The downloadable recovery CDs available from NeoSmart Technologies are powerful tools designed to aid or completely automate the diagnostic and recovery process for Windows PCs. Great effort has gone into ensuring the compatibility and reliability of our products in a world of widely-varying hardware and software configurations. As a recovery tool, Easy Recovery Essentials aims to provide useful and effective software to help in the restore, repair, and recovery of damaged/non-functioning computers. EasyRE is not intended for use with physically-damaged computers, and makes no claim to being able to fix hardware damage.

EasyRE is compatible with Windows computers from all manufacturers and supports Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows Server 2003, Windows Server 2008, and Windows Server 2012. No guarantees are made as to the extent of recovery, EasyRE may not be able to resolve all issues with all PCs given the nature of PC troubleshooting, viruses/trojans/other malware, failed software updates, user error, or acts of God. EasyRE is provided as-is; backups should be made before attempting to repair a computer with Easy Recovery Essentials as NeoSmart Technologies will not be held liable for damage or loss resulting from the usage of EasyRE. PC users uncomfortable working with system repair or recovery software should seek the counsel and/or aid of certified computer technicians before attempting recovery. Under no circumstances can NeoSmart Technologies be held accountable to data loss or damage resulting from the (mis)use of our products. The software is provided in good faith in the hopes that it will aid in the diagnosis of errors and attempt to alleviate, mitigate, bypass, patch, fix, or completely revert issues causing PCs to malfunction, but no guarantees are made thereof.

Any links to third-party software available on this website are provided "as is" without warranty of any kind, either expressed or implied and such software is to be used at your own risk. The use of the third-party software links on this website is done at your own discretion and risk and with agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities. You are solely responsible for adequate protection and backup of the data and equipment used in connection with any of the software linked to this website, and we will not be liable for any damages that you may suffer in connection with downloading, installing, using, modifying or distributing such software. No advice or information, whether oral or written, obtained by you from us or from this website shall create any warranty for the software.

The links to third-party software and the related documentation made available on this website are subject to the following conditions: (1) The software could include technical or other mistakes, inaccuracies or typographical errors. (2) At any time without prior notice, we may make changes to the links pointing to third-party software or documentation made available on the third-party's website. (3) The software may be out of date, and we make no commitment to update such materials. (4) We assume no responsibility for errors or omissions in the third-party software or documentation available from its website. (5) In no event shall we be liable to you or any third parties for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, lost data or profits, or any liability, arising out of or in connection with the use of this third-party software.

The Software is provided "as is" and "with all faults," without warranty of any kind, including without limitation the warranties of merchantability, fitness for a particular purpose and non-infringement. The Licensor makes no warranty that the Software is free of defects or is suitable for any particular purpose. In no event shall the Licensor be responsible for loss or damages arising from the installation or use of the Software, including but not limited to any indirect, punitive, special, incidental or consequential damages of any character including, without limitation, damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses. The entire risk as to the quality and performance of the Software is borne by you. Should the Software prove defective, you and not the Licensor assume the entire cost of any service and repair.

Easy Recovery Essentials is proudly designed and developed in the United States of America.