Comments on: Major 1&1 DNS Configuration Bug!

By: emory @ clickfire

emory @ clickfire — Wed, 30 Jun 2010 04:24:47 +0000

I tried this and it hasn’t worked yet. My custom nameservers have been stuck on the old ip for over 4 days.

By: Charlie

Charlie — Fri, 13 Nov 2009 20:44:06 +0000

It’s true… you get what you pay for. 1and1′s control panel gives you a lot of options, and you’ll get pretty decent connection speeds, mysql retrieval speeds, uptime, etc. for some of the lowest prices on the web.

*However* when it comes to having a specific technical problem like this you’re often on your own. I’m trying to figure out how to point an external domain’s A record to my 1and1 shared environment without having to change the DNS of this external domain (no need to change the DNS servers if we just want to route web traffic to a different server). Their tech support is pathetic. There have (so far) been 4 back-and-forths, each one signed by a different person, each one giving contradictory information or in the very least showing their complete lack of knowledge of how basic DNS works.

*sigh*

By: Billy Brasov

Billy Brasov — Mon, 10 Nov 2008 00:19:42 +0000

I have problem with 1and1 dns changing and the support of 1and1 not exist …

By: Mahmoud Al-Qudsi

Mahmoud Al-Qudsi — Tue, 13 Nov 2007 17:22:38 +0000

Try doing a DNS report from http://dnsstuff.com/ and see what that gives you.

Whatever you do, don't even bother with 1&1 technical support, they're the very worst (despite all their claims otherwise). I sent them an email over 2 months ago about merging two accounts (they even make money off what I want to do!) and they still haven't gotten back to me. :|

By: Kris

Kris — Tue, 13 Nov 2007 05:30:23 +0000

I have been having some trouble with their dns also..

I have set the nameservers to ns1.whateverwebsite.com

where whateverwebsite.com has an a record pointing to my server..

well, long story short. It acts like it works, then a few days later it says there is an error in the dns…

This would work on any other domain.. I did the same on godaddy, Why will this not work on 1&1?