Skype is a great and most-useful program, and undoubtedly one of the revolutionizing services in the world of online communication. Windows Mobile (both versions 5 and 6) is an awesome examples of mobile productivity and portable office that fits in your pocket. But unfortunately, the two just don't mix... not at all. Skype for Windows Mobile has been out for years now, and it's completely unusable thanks to a problem that has yet to be addressed: it's absolutely useless without a headset.
Skype doesn't make this too obvious, but if you take a look at the Installation Instructions for Windows Mobile, you will find this:
At the moment, Skype calls only come through the loudspeaker or a headset. We’re working on this [emphasis added], but in the meantime, please use a headset for the best audio quality.
“We're working on this...” for how long!? Skype for Windows Mobile is at version 2.2 and has been out for years - how many years shall we give them? Any suggestions?
Nor is the problem quite as simple as they make it out be: The biggest problem with playing incoming audio from Skype conversations over a loudspeaker (whether on a mobile device or a desktop PC) is the feedback noise... The person you're talking to will hear himself as you hear him - just like when someone joins a talkshow and they have their own radio tuned to the same station and it all sounds wrong - except with an even greater amount of lag thanks to the higher latency.
Even if it wasn't for the feedback problem, sound coming over the loudspeaker is quite a major issue... for one thing, each phone will now produce twice the amount of sound - because you hear both sides of the conversation at full-volume (imagine that in a theatre or posh restaurant!), and what if you needed to make a private phone call? Does everyone need to know what your wife (or worse) is whispering in your ear or what stocks you're about to sell?
The biggest problem is... it's not too difficult for Skype to address this issue. Others have even done it for them in the form of a free program (aptly-named "Switch") that you can run each type you need to use Skype, and it will automagically "switch" the audio over to the earpiece - so why doesn't Skype get a move on it and fix the problem themselves??
So basically, we have a problem: Skype is unusable on Windows Mobile devices. And a solution: Skype just needs to use a different API call to output audio via the built-in earpiece instead of the loudspeaker. And then we have the obstacle: Skype doesn't want to fix the problem!
That's the only possible solution, and for good reason, too: Skype has its own line of "certified" Skype-compatible wi-fi phones that they want you, oh Windows Mobile user, to be using instead.
Conflict of interest? Hell yes!
Their phones certainly aren't cheap, especially stylish, or anything remotely advanced enough to be considered a possible substitute to the likes of an HTC or E-Ten... But Skype obviously doesn't see it that way...
How come it's only Microsoft that gets picked-on for preferring its own products to others? How come Skype gets away with something as insane and so simply stupid as this while others get multi-million dollar fines and then some?
Most importantly of all, Skype already makes plenty of money off of their system, no matter what device you use! So is getting a hundred bucks off of very few users (those willing to fall for the "official" Skypephones) worth losing out on potential thousands by Windows Mobile users who just don't want to have to use a headset to take advantage of Skype? To us, it doesn't make much sense... but what do we know.
Unfortunately, it doesn't look like Skype will tend to this issue anytime soon. When a product is at version 2.2 and the beta changelog has, all these long years, included this "minor obstacle" in the "Known Issues" section and yet nothing has been done about it (despite how easy it would be to fix), it's probably a very safe bet to say it's going to stay that way for another long time to come; this is what happens when you mix service and implementation providers together, and nothing good ever comes of it.
I've stopped using Skype for a while now, it's been nothing but a PITA from a business point-of-view.
It's no wonder eBay is regretting their purchase decision...
Sad, really.
Skype calls can be redirected to the phone speaker if you are using Eten Glofiish devices. I run it on my Eten Glofiish X500 and it works just perfect.
Is that with proprietary software developed by ETen?
Yeah the software is developed by Eten. Others have tried porting it over to other devices as well but without success so I guess there is some hard-wiring to it as well.
I would be highly interested in a fix, if anyone can figure this out ;)
ya, Skype Mobile had some potential to deliver great products to the mobile PDA/ smart phone users, but they're so slow @ updating and fixing bugs that I just wanna fu@@ing scream at them.
Even if they had only 1 (one) single person working full time on the whole Skype Mobile programming/updates, I would think we'd have these problems fixed within a short amount of time.
Why does Skype still have a problem with the +1 country code and lack of caller Identification?
Why haven't they offered Skype Mobile texting (like the PC Skype has)???
Or even better... Being able to send AND receive text messages???
Screw the stupid Skype mobile chat... who uses that anyways?? Why not replace it with a IM type service.
Why can't you add pictures to your contacts? Come on, seriously; SOMEBODY make it happen.
Include some sort of gmail tab??
Bluetooth compatibility ??? Skype does know what this is by now... right???
What the hell is this crap with voicemail systems cutting out and refusing me from leaving voice messages???
If they got REALLY creative, Skype mobile would include a finger scroll style action for the contacts list. (even freeware contact programs include this finger scrolling option).
Skype should just fire and rehire almost everyone who is wasting money and time in their Skype Mobile department.
skype for pocket pc is fucked
I discovered quite by accident that Skype calls work fine via my Sony Bluetooth Stereo headset using A2DP audio profile (I have an HP RW6815 WM5 device). I guess Skype is fooled by this particular profile which just takse over from the normal speakers and mic. Can't say it will work with every stereo Bluetooth headset but I'm happy at any rate.
There are many programs that will redirect the audio to bluetooth now. BTAudio is one such program. check out xda-developers (do a google search) for all the info, and other goodies that makes WindowsMo a more viable platform. Skype is awesome for the PocketPC, just be sure to overclock your processor if you are using an TI OMAP 850 proc.
On a side note: if you have ATT and a 3G/EDVO compadible WinMo device, you will be in heaven. Just get the lowest ATT plan that includes rollover, and add their unlimited data. Unlimited Calling to and From your phone! The minutes saved via rollover can be used later when you need to use a cell call (maybe not around a 3G enabled tower).
Another reason Skype for Mobile sucks is that Skype for PC sucks. Really, do they really consider the quality acceptable ? I know I don't.
I recently tried to get my skype phone number changed over from my old Skype name to my new skype name, but no reply from skype. Does anyone know if they can do this?? I've already received 2 emails reminding me to renew my phone number and unlimited calling, but it's been a month since I asked about having the phone number switched over.
SKyPe: How can you expect your customers to reply to this crap email and buy your products if you refuse to have any sort of customer service??? Do you have any employees????
Good article. Yes, it is a shame. I am looking for a new cell phone, and was considering something that could do both regular calls and Skype. Maybe the cell phone companies are paying them off? I think this idea will get more popular regardless of what Skype does.....someone else will fill that void.
I agree that it's possible someone is being paid off. I've heard that there are some legal battles going on. I don't understand why, though, now that Skype is owned by eBay and now has PayPal integration, Skype doesn't just take over and do WTF they want. They are now part of a very powerful cluster of companies; shouldn't they be the ones bribing to get what they want???? It really pisses me off that Skype has no P.R. It's like Skype is just a big, stupid, unresponsive machine.
the reason why skype is not able to redirect audio to earpiece speaker is not because of their fault. its a technical reason that leads to such a situation. actually the thing is out of hands of M$; its device manufacturer specific. its because the way the earpiece speaker is interface to the processor. some processors interface via baseband subsys part of chip, some others via seperate controller chip. So the solution will not be unique until all mfrs decide to use same processor.
cant help :<
-g
Ya, I guess I understand that certain manufacturers have incompatible ways of routing the audio input; BUT... this kind of issue should be expected and dealt with by ANY software company expecting to stay in business.
SO why the hell can't Skype take note of this???? You'd think that they could afford to pay one tech guy to come up with a list specifying which PDAs and Pocket PCs are incompatible due to hardware.
I just don't understand why Skype (Skype Mobile) is soooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo disconnected from the compatibility and functionality problems of their incredibly shittty product.