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Thread: Can't download HnS...

  1. #1

    Default Can't download HnS...

    Hi, I've got an account here at NeoSmart and would very much like to download the latest
    Vista HnS Beta Build 61 Rar
    found at Ideas and Wishlist forum.

    For some strange reason, eveytime I try to download the rar file, I am directed to a vBulletin Message page telling me that I'm either not logged in or do not have permission to access that page/file.

    But, I AM logged in. I then try to logg in once again, but keep getting sent back to the same vBulletin Message. Is there a way around this problem? Do I need a separate/second account to download the file.

    Thank you, any help appreciated.

    Lucida

  2. #2
    Join Date
    Apr 2006
    Location
    Chicago
    Posts
    13,388

     

    Hi Lucida,

    Have you tried to check the "keep me logged in" box?
    Mahmoud Al-Qudsi, Director



    I'm sorry but I do not accept support requests via IM, email, or personal messages

    Follow us on twitter @neosmart or on Facebook!
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  3. #3

     

    I can't see a "keep me logged in" box. Do you mean a "remenber me" box?

    I have checked the "remenber me" box but the problem remains.

    Am I missing the "keep me logged in" box? Where is it located?

    Thanks

    Lucida

  4. #4
    Join Date
    Jul 2006
    Location
    The Source
    Posts
    4,270

     

    Hello Lucida it is the Remember Me box. What browser are you using and did you try another one just in case?
    ~Alex~ .:Forum Moderator:..:Guinea Pig for Testing:.
    I do not accept support questions via EMail, PM, IM or my Spaces page! .
    This is what happens when an unstoppable force meets an immovable object.




    All your posts are belong to NeoSmart!!

  5. #5
    Join Date
    Sep 2008
    Posts
    57

     

    Hi Lucida

    Don't worry, you aren't the only one that had that problem.

    Are you clicking on "latest build" which is right next to the word Download?

    If so, don't, go down to the attached files and click on the one you want, and voila, you will get your download.

    I originally clicked on "latest build" and was getting frustrated until I realized I should be clicking on one of the attached files.

    Live and learn. LOL
    I haven't lost my mind, I have it backed up on CD, somewhere!

  6. #6

     

    Problem solved. It's funny, I WAS clicking on the attached files, which didn't allow me to download.
    I then tried clicking on "Latest build" and...voila! Go figure.

    I'm using Internet Explorer.

    Thanks for all the help.

    Lucida

  7. #7
    Join Date
    Apr 2006
    Location
    Chicago
    Posts
    13,388

     

    There's a serious glitch in the vBulletin system we use - we know about this bug and have reported it to the company that develops and maintains the bulletin board software but they aren't able to reproduce it on their end; so it's not been fixed yet.

    Our apologies for the inconvenience. Should anyone else have this problem, I will send them the latest build via email personally.
    Mahmoud Al-Qudsi, Director



    I'm sorry but I do not accept support requests via IM, email, or personal messages

    Follow us on twitter @neosmart or on Facebook!
    Like us on facebook!

  8. #8
    Join Date
    Sep 2008
    Posts
    57

     

    I'm wondering if browsers could be the problem with the glitch.

    I'm using Firefox v 2.0 (tried v 3.0 when it came out, but had issues with it so reverted back to v 2.0.)
    I haven't lost my mind, I have it backed up on CD, somewhere!

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