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Thread: I mess up my HP, Help

  1. #1
    Join Date
    Mar 2010
    Posts
    1

    Default I mess up my HP, Help

    I could not get online for several days. Tried everything I could think of.
    I recently downloaded SP3. I'm not sure if it coincided exactly with the
    start of my problem or not, but I did an uninstall of SP3 :-(
    It gave me a warning that a few things might not work properly
    after the uninstall, well they don't work.
    The computer seems to load Windows and then the the screen is
    Black. The mouse and keyboard don't respond. I think those were
    two of the 5 or 6 items that I was warned might not work properly.
    At reboot I can get into the restore section but I don't want to lose
    my data. I have three options; 1: D:\MiniNT
    2: D:\I386
    3: C:\windows
    I've searched elsewhere and it always says backup your data before the
    recovery (even if it is not the destructive recovery). I would put my data
    on a thumb drive if I knew how.
    Ok, there's my problem any suggestions?
    I'll attempt to get into safe mode after I log off and see if that does anything.
    Thanks, MikeK

    Addendum:

    I booted in safe mode and it did the same thing, loaded windows and
    went to black. The keyboard does seems to be functional, it will
    recognize up, down, L, R, F1, F8, F10, etc. The hard drive seems
    to just shut down after Windows loads (no blinking light).
    MikeK
    Last edited by MikeK; March 18th, 2010 at 06:06 PM. Reason: Automagically-merged double-post.

  2. #2
    Join Date
    Nov 2007
    Location
    Wiltshire, England
    Posts
    7,657

     

    Terry

    Baker of fine scones.



    Please keep requests for help in the forums where everyone can see them, not in Private Messages.
    Posting a plea for help or information in the forum, will be seen more quickly by a widely experienced audience.
    A solution in the forum could also be useful to other future visitors, so PLEASE, no private requests. (they won't be answered !)

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