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Thread: vist x64 recovery

  1. #1
    Join Date
    Mar 2010
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    Default vist x64 recovery

    i have a sony vaio with vista home premium x64 pre-installed. i do not have any installation or recovery discs as i currently reside in japan and any discs that may or may not have come with the computer when i bought it are back in the US right now. at some point over the past couple days, my antivirus performed an automatic scan and and found infected files, which it then moved to quarantine as my settings for the program instructed. problem is, the computer won't restart now. it goes into the system recovery options and runs startup repair automatically without finding any problems. system restore won't work as there are no system restore points available (which i'm guessing is a function of the virus as it creates a new system restore point AT least every week per my settings). windows complete pc repair does nothing and the memory diagnostic tool finds no problems. i personally don't know how to use the command prompt to do anything. my own thoughts on this issue is that i'm skroooooowed and won't be able to recover ANYTHING on the computer. i would love to be informer how i can get this computer to work again, hell, i'd love to know how i can at least get files off it if it is a total loss.

  2. #2
    Join Date
    Nov 2007
    Location
    Wiltshire, England
    Posts
    7,657

     

    http://www.howtogeek.com/howto/windo...dows-computer/
    before you resort to factory reset.
    Terry

    Baker of fine scones.



    Please keep requests for help in the forums where everyone can see them, not in Private Messages.
    Posting a plea for help or information in the forum, will be seen more quickly by a widely experienced audience.
    A solution in the forum could also be useful to other future visitors, so PLEASE, no private requests. (they won't be answered !)

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