Effective immediately, real-time EasyBCD support will be available in an XMPP/Jabber chatroom.
The address is EasyBCD@conference.neosmart.net
You can join this chat room by registering an account with an XMPP/Jabber provider and then selecting "Join Chat Group" in your client, entering "EasyBCD" as the room name, and conference.neosmart.net as the server.
Depending on time, resources, and demand, an IRC chatroom may or may not follow.
There is no guarantee that there will be anyone there to help you out, but the room will be active from time to time.