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Thread: EasyBCD 2.1 is not launched after starting and error message is displayed.

  1. #1
    Join Date
    Sep 2011
    Posts
    3

    Exclamation EasyBCD 2.1 is not launched after starting and error message is displayed.

    Hello.
    I've downloaded and installed EasyBCD 2.1. It is not launched after starting and error message is displayed.
    Message: "Configuration system failed to initialize" (see screenshot below and attached crash log in file "ebcd_saencryptedreport.zip").

    pic_43.jpg

    For more information: Windows XP and Windows Vista are installed on my computer. Some time ago EasyBCD worked correctly. But now it is not launched when i try to start it from WinXP (Vista is not loading now).
    All versions of Microsoft .NET framework are installed.
    Also, EasyBCD 1.7.2 show more detailed exception text, I attached it in file "ebcd1.7.2_exception_text.txt".

    Best regards, I hope for help.
    Attached Files Attached Files

  2. #2
    Join Date
    Jul 2006
    Location
    The Source
    Posts
    4,270

     

    If you are using EasyBCD 2.1, then you shouldnt be getting an exception list from EasyBCD 1.7.2 since that is an older outdated version. Have you completely removed the older versions of EasyBCD before installing the latest version?
    ~Alex~ .:Forum Moderator:..:Guinea Pig for Testing:.
    I do not accept support questions via EMail, PM, IM or my Spaces page! .
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  3. #3
    Join Date
    Sep 2011
    Posts
    3

     

    I used EasyBCD 1.7.2 and took this exception. Then I removed (uninstall) this version and installed version 2.1. Situation was same.

  4. #4
    Join Date
    Apr 2006
    Location
    Chicago
    Posts
    13,377

     

    You need to manually delete the NEOSMART_TECHNOLOGIES folder in C:\Users\YOUR NAME HERE\AppData\Local
    Mahmoud Al-Qudsi, Director



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  5. #5
    Join Date
    Sep 2011
    Posts
    3

     

    I did it already, it doesn't help.

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