You appear to be talking about EasyRE ?
This is the user forum for EasyBCD, peer to peer support for the free community edition of the latter.
EasyRE, being a commercial product, is supported via email to the address specified on the download page.
My somewhat lighthearted original reply was referring to your two threads (I had just replied to the other one, so know this is not your only thread), where you only refer to your problem obliquely as "It" without further elaboration.
Are you having a problem doing something with EasyBCD, which is not relevant to the reply I gave in your other thread ?