I can't boot Easy Recovery Essentials using microsoft surface?

An expert may spot this and try to help, but as per the following link all support for EasyRE is via email: Forum Closed: Send EasyRE support requests to EasyRE@NeoSmart.net

Please note, by law, these discs cannot be replacements for an operating system disc so can't work in all cases.
Neosmart has a refund policy as outlined here: Refund Policy - NeoSmart Technologies
Ok so what now?
My problem is with BCD boot and want to fix it using your software if possible?
Is there any solution for it?
 
It's still an EasyRE question, so email that address with your questions. Hopefully someone with experience may post here, but I can't guarantee it. I'm just a Moderator.
 
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