grelen
New Member
Hi,
Im hope you can help me. I purchased and ran the Windows Vista Recovery Disc. The machine had been very slow prior to this although I could still boot it up normally it was very slow. I ran a virus check on it beforehand and this came up clean. Since running the recovery disk, when I start it up I reach a screen that says "Other user" with a password and username login. I cannot get past this page as I have no details and I cannot login to my normal account?
Any suggestions of what I can do please? I have photos and video of my kids on there so I don't want to reinstall and I don't have the original VISTA repair disk as I was not given one.
Thanks for any advice. I'm totally stuck (and pretty upset)
Greg
Addendum
BTW, I ran the Norton's 360 bootable repair disk with virus definitions dated 22. october 2012 so the very latest version
Im hope you can help me. I purchased and ran the Windows Vista Recovery Disc. The machine had been very slow prior to this although I could still boot it up normally it was very slow. I ran a virus check on it beforehand and this came up clean. Since running the recovery disk, when I start it up I reach a screen that says "Other user" with a password and username login. I cannot get past this page as I have no details and I cannot login to my normal account?
Any suggestions of what I can do please? I have photos and video of my kids on there so I don't want to reinstall and I don't have the original VISTA repair disk as I was not given one.
Thanks for any advice. I'm totally stuck (and pretty upset)
Greg
Addendum
BTW, I ran the Norton's 360 bootable repair disk with virus definitions dated 22. october 2012 so the very latest version