Regarding NeoSmart recovery CD compatibility with Sony All in one Desktop

Raju

New Member
#1
Hi,

I have a sony vio all in one desktop and due to a Windows Service(we developed) bug, it disabled all the USB ports and bluetooth. I can't access the system anymore because it disabled the USB Keyboard and mouse. The system doesn't have ps/2 port. In this case I have to use recovery CD to access the system and stop the service which disabled the USB ports. Would like to download Neosmart recovery CD for Windows 8.1, however in the support page, compatibility with Sony is not mentioned. My question is if I download the Neosmart recovery CD for Windows8.1, will it work in Sony all in all desktop?

Thanks,
Raj
 

mqudsi

Mostly Harmless
Staff member
#3
It is compatible with Sony; you'll probably need the System Restore feature to attempt to repair the problem.