{"id":491,"date":"2007-10-16T20:25:07","date_gmt":"2007-10-16T20:25:07","guid":{"rendered":"http:\/\/neosmart.net\/blog\/2007\/major-11-dns-configuration-bug\/"},"modified":"2013-08-26T18:13:16","modified_gmt":"2013-08-26T23:13:16","slug":"major-11-dns-configuration-bug","status":"publish","type":"post","link":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/","title":{"rendered":"Major 1&#x26;1 DNS Configuration Bug!"},"content":{"rendered":"<p>1&amp;1, popular website hosting service and domain name registrar, have a very serious problem with their nameserver configuration web interface.<\/p>\n<p>We&#8217;re hosting our own domains with 1and1 (pointing to our dedicated servers hosted with the excellent and much-recommended <a href=\"http:\/\/www.lpwebhosting.com\" rel=\"follow\">Lunarpages<\/a>), and were attempting to reconfigure our nameservers to point to a different IP address. We went into the 1&amp;1 admin interface and attempted to re-configure the neosmart.net nameservers to point to the new IP &#8211; a week later, the DNS hadn&#8217;t yet propogated and we couldn&#8217;t find a good explanation.<\/p>\n<p>This was how we had originally set up our nameserver entries in the 1and1 web administration center:<\/p>\n<p><!--more--><\/p>\n<p><a href=\"\/blog\/wp-content\/uploads\/incorrect.png\"><img class=\"colorbox-491\"  loading=\"lazy\" decoding=\"async\" style=\"border-top-width: 0px; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px\" height=\"439\" alt=\"Incorrect\" src=\"\/blog\/wp-content\/uploads\/incorrect.png\" width=\"421\" border=\"0\"\/><\/a> <\/p>\n<p>It would <em>seem<\/em> that these settings would work &#8211; we certainly thought so &#8211; but unfortunately, there&#8217;s a hidden problem that 1and1 doesn&#8217;t warn you about: you can&#8217;t leave the MX records blank. In our case, we left them blank assuming that would mean they were not to be created. It turns out that 1&amp;1 will <strong>silently &amp; invisibly<\/strong> error out under such a configuration &#8211; you either set your own, custom&nbsp;MX records or you leave it set to&nbsp;&#8220;1&amp;1&nbsp;mail server&#8221;&nbsp;otherwise. Leaving it blank will&nbsp;make it <em>seem<\/em> like its working (even a&nbsp;quick DNS&nbsp;check (see the link at the top of the image?) will return the correct result) but it&#8217;ll never propogate and your old settings will stick.<\/p>\n<p>This is the correct configuration:<\/p>\n<p>&nbsp;<a href=\"\/blog\/wp-content\/uploads\/correct.png\"><img class=\"colorbox-491\"  loading=\"lazy\" decoding=\"async\" style=\"border-top-width: 0px; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px\" height=\"329\" alt=\"Correct\" src=\"\/blog\/wp-content\/uploads\/correct.png\" width=\"424\" border=\"0\"\/><\/a> <\/p>\n<p>As you can see, the only difference is that the MX Record was set to &#8220;1&amp;1 mail server&#8221; instead of left as custom <strong>and blank<\/strong> &#8211; this time we saw the expected DNS propogation results within hours!<\/p>\n<p>1and1 had better deal with this problem; either giving you an error if you enter a blank MX record or else understand a blank &#8220;Other mail server&#8221; option to mean that an MX record shouldn&#8217;t be created in the first place. And updating their &#8220;DNS Check&#8221; service to return the <em>real<\/em> results isn&#8217;t a bad idea either.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1&amp;1, popular website hosting service and domain name registrar, have a very serious problem with their nameserver configuration web interface. We&#8217;re hosting our own domains with 1and1 (pointing to our dedicated servers hosted with the excellent and much-recommended Lunarpages), and &hellip; <a href=\"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[551,56,553,555,554],"class_list":["post-491","post","type-post","status-publish","format-standard","hentry","category-software","tag-1and1","tag-bugs","tag-dns","tag-nameservers","tag-webserver"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"1&amp;1, popular website hosting service and domain name registrar, have a very serious problem with their nameserver configuration web interface. We&#039;re hosting our own domains with 1and1 (pointing to our dedicated servers hosted with the excellent and much-recommended Lunarpages), and were attempting to reconfigure our nameservers to point to a different IP address. We went\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"NeoSmart Technologies\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.4\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#article\",\"name\":\"Major 1&1 DNS Configuration Bug! | The NeoSmart Files\",\"headline\":\"Major 1&#x26;1 DNS Configuration Bug!\",\"author\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/author\\\/neosmart\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"\\\/blog\\\/wp-content\\\/uploads\\\/incorrect.png\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#articleImage\"},\"datePublished\":\"2007-10-16T20:25:07-05:00\",\"dateModified\":\"2013-08-26T18:13:16-05:00\",\"inLanguage\":\"en-US\",\"commentCount\":5,\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#webpage\"},\"articleSection\":\"Software, 1and1, bugs, dns, nameservers, webserver\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/category\\\/software\\\/#listItem\",\"name\":\"Software\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/category\\\/software\\\/#listItem\",\"position\":2,\"name\":\"Software\",\"item\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/category\\\/software\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#listItem\",\"name\":\"Major 1&#x26;1 DNS Configuration Bug!\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#listItem\",\"position\":3,\"name\":\"Major 1&#x26;1 DNS Configuration Bug!\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/category\\\/software\\\/#listItem\",\"name\":\"Software\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/#organization\",\"name\":\"The NeoSmart Files\",\"description\":\"Recovery software and more\",\"url\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/author\\\/neosmart\\\/#author\",\"url\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/author\\\/neosmart\\\/\",\"name\":\"NeoSmart Technologies\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/f542321efe8fccee6fb0b3322c2f647e2ab44a861d6b18ff16a79d032f8574cd?s=96&d=mm&r=pg\",\"width\":96,\"height\":96,\"caption\":\"NeoSmart Technologies\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#webpage\",\"url\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/\",\"name\":\"Major 1&1 DNS Configuration Bug! | The NeoSmart Files\",\"description\":\"1&1, popular website hosting service and domain name registrar, have a very serious problem with their nameserver configuration web interface. We're hosting our own domains with 1and1 (pointing to our dedicated servers hosted with the excellent and much-recommended Lunarpages), and were attempting to reconfigure our nameservers to point to a different IP address. We went\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/major-11-dns-configuration-bug\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/author\\\/neosmart\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/author\\\/neosmart\\\/#author\"},\"datePublished\":\"2007-10-16T20:25:07-05:00\",\"dateModified\":\"2013-08-26T18:13:16-05:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/\",\"name\":\"The NeoSmart Files\",\"description\":\"Recovery software and more\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/neosmart.net\\\/blog\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Major 1&1 DNS Configuration Bug! | The NeoSmart Files","description":"1&1, popular website hosting service and domain name registrar, have a very serious problem with their nameserver configuration web interface. We're hosting our own domains with 1and1 (pointing to our dedicated servers hosted with the excellent and much-recommended Lunarpages), and were attempting to reconfigure our nameservers to point to a different IP address. We went","canonical_url":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#article","name":"Major 1&1 DNS Configuration Bug! | The NeoSmart Files","headline":"Major 1&#x26;1 DNS Configuration Bug!","author":{"@id":"https:\/\/neosmart.net\/blog\/author\/neosmart\/#author"},"publisher":{"@id":"https:\/\/neosmart.net\/blog\/#organization"},"image":{"@type":"ImageObject","url":"\/blog\/wp-content\/uploads\/incorrect.png","@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#articleImage"},"datePublished":"2007-10-16T20:25:07-05:00","dateModified":"2013-08-26T18:13:16-05:00","inLanguage":"en-US","commentCount":5,"mainEntityOfPage":{"@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#webpage"},"isPartOf":{"@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#webpage"},"articleSection":"Software, 1and1, bugs, dns, nameservers, webserver"},{"@type":"BreadcrumbList","@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/neosmart.net\/blog\/#listItem","position":1,"name":"Home","item":"https:\/\/neosmart.net\/blog\/","nextItem":{"@type":"ListItem","@id":"https:\/\/neosmart.net\/blog\/category\/software\/#listItem","name":"Software"}},{"@type":"ListItem","@id":"https:\/\/neosmart.net\/blog\/category\/software\/#listItem","position":2,"name":"Software","item":"https:\/\/neosmart.net\/blog\/category\/software\/","nextItem":{"@type":"ListItem","@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#listItem","name":"Major 1&#x26;1 DNS Configuration Bug!"},"previousItem":{"@type":"ListItem","@id":"https:\/\/neosmart.net\/blog\/#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#listItem","position":3,"name":"Major 1&#x26;1 DNS Configuration Bug!","previousItem":{"@type":"ListItem","@id":"https:\/\/neosmart.net\/blog\/category\/software\/#listItem","name":"Software"}}]},{"@type":"Organization","@id":"https:\/\/neosmart.net\/blog\/#organization","name":"The NeoSmart Files","description":"Recovery software and more","url":"https:\/\/neosmart.net\/blog\/"},{"@type":"Person","@id":"https:\/\/neosmart.net\/blog\/author\/neosmart\/#author","url":"https:\/\/neosmart.net\/blog\/author\/neosmart\/","name":"NeoSmart Technologies","image":{"@type":"ImageObject","@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/f542321efe8fccee6fb0b3322c2f647e2ab44a861d6b18ff16a79d032f8574cd?s=96&d=mm&r=pg","width":96,"height":96,"caption":"NeoSmart Technologies"}},{"@type":"WebPage","@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#webpage","url":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/","name":"Major 1&1 DNS Configuration Bug! | The NeoSmart Files","description":"1&1, popular website hosting service and domain name registrar, have a very serious problem with their nameserver configuration web interface. We're hosting our own domains with 1and1 (pointing to our dedicated servers hosted with the excellent and much-recommended Lunarpages), and were attempting to reconfigure our nameservers to point to a different IP address. We went","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/neosmart.net\/blog\/#website"},"breadcrumb":{"@id":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/#breadcrumblist"},"author":{"@id":"https:\/\/neosmart.net\/blog\/author\/neosmart\/#author"},"creator":{"@id":"https:\/\/neosmart.net\/blog\/author\/neosmart\/#author"},"datePublished":"2007-10-16T20:25:07-05:00","dateModified":"2013-08-26T18:13:16-05:00"},{"@type":"WebSite","@id":"https:\/\/neosmart.net\/blog\/#website","url":"https:\/\/neosmart.net\/blog\/","name":"The NeoSmart Files","description":"Recovery software and more","inLanguage":"en-US","publisher":{"@id":"https:\/\/neosmart.net\/blog\/#organization"}}]}},"aioseo_meta_data":{"post_id":"491","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"location":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2020-12-23 20:07:01","updated":"2026-01-10 21:51:46","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/neosmart.net\/blog\/\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/neosmart.net\/blog\/category\/software\/\" title=\"Software\">Software<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tMajor 1&amp;1 DNS Configuration Bug!\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/neosmart.net\/blog\/"},{"label":"Software","link":"https:\/\/neosmart.net\/blog\/category\/software\/"},{"label":"Major 1&#x26;1 DNS Configuration Bug!","link":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/"}],"jetpack_shortlink":"https:\/\/wp.me\/p4xDa-7V","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/posts\/491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/comments?post=491"}],"version-history":[{"count":1,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/posts\/491\/revisions"}],"predecessor-version":[{"id":2161,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/posts\/491\/revisions\/2161"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/media?parent=491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/categories?post=491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/tags?post=491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}