{"id":491,"date":"2007-10-16T20:25:07","date_gmt":"2007-10-16T20:25:07","guid":{"rendered":"http:\/\/neosmart.net\/blog\/2007\/major-11-dns-configuration-bug\/"},"modified":"2013-08-26T18:13:16","modified_gmt":"2013-08-26T23:13:16","slug":"major-11-dns-configuration-bug","status":"publish","type":"post","link":"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/","title":{"rendered":"Major 1&#x26;1 DNS Configuration Bug!"},"content":{"rendered":"<p>1&amp;1, popular website hosting service and domain name registrar, have a very serious problem with their nameserver configuration web interface.<\/p>\n<p>We&#8217;re hosting our own domains with 1and1 (pointing to our dedicated servers hosted with the excellent and much-recommended <a href=\"http:\/\/www.lpwebhosting.com\" rel=\"follow\">Lunarpages<\/a>), and were attempting to reconfigure our nameservers to point to a different IP address. We went into the 1&amp;1 admin interface and attempted to re-configure the neosmart.net nameservers to point to the new IP &#8211; a week later, the DNS hadn&#8217;t yet propogated and we couldn&#8217;t find a good explanation.<\/p>\n<p>This was how we had originally set up our nameserver entries in the 1and1 web administration center:<\/p>\n<p><!--more--><\/p>\n<p><a href=\"\/blog\/wp-content\/uploads\/incorrect.png\"><img class=\"colorbox-491\"  loading=\"lazy\" decoding=\"async\" style=\"border-top-width: 0px; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px\" height=\"439\" alt=\"Incorrect\" src=\"\/blog\/wp-content\/uploads\/incorrect.png\" width=\"421\" border=\"0\"\/><\/a> <\/p>\n<p>It would <em>seem<\/em> that these settings would work &#8211; we certainly thought so &#8211; but unfortunately, there&#8217;s a hidden problem that 1and1 doesn&#8217;t warn you about: you can&#8217;t leave the MX records blank. In our case, we left them blank assuming that would mean they were not to be created. It turns out that 1&amp;1 will <strong>silently &amp; invisibly<\/strong> error out under such a configuration &#8211; you either set your own, custom&nbsp;MX records or you leave it set to&nbsp;&#8220;1&amp;1&nbsp;mail server&#8221;&nbsp;otherwise. Leaving it blank will&nbsp;make it <em>seem<\/em> like its working (even a&nbsp;quick DNS&nbsp;check (see the link at the top of the image?) will return the correct result) but it&#8217;ll never propogate and your old settings will stick.<\/p>\n<p>This is the correct configuration:<\/p>\n<p>&nbsp;<a href=\"\/blog\/wp-content\/uploads\/correct.png\"><img class=\"colorbox-491\"  loading=\"lazy\" decoding=\"async\" style=\"border-top-width: 0px; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px\" height=\"329\" alt=\"Correct\" src=\"\/blog\/wp-content\/uploads\/correct.png\" width=\"424\" border=\"0\"\/><\/a> <\/p>\n<p>As you can see, the only difference is that the MX Record was set to &#8220;1&amp;1 mail server&#8221; instead of left as custom <strong>and blank<\/strong> &#8211; this time we saw the expected DNS propogation results within hours!<\/p>\n<p>1and1 had better deal with this problem; either giving you an error if you enter a blank MX record or else understand a blank &#8220;Other mail server&#8221; option to mean that an MX record shouldn&#8217;t be created in the first place. And updating their &#8220;DNS Check&#8221; service to return the <em>real<\/em> results isn&#8217;t a bad idea either.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1&amp;1, popular website hosting service and domain name registrar, have a very serious problem with their nameserver configuration web interface. We&#8217;re hosting our own domains with 1and1 (pointing to our dedicated servers hosted with the excellent and much-recommended Lunarpages), and &hellip; <a href=\"https:\/\/neosmart.net\/blog\/major-11-dns-configuration-bug\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[551,56,553,555,554],"class_list":["post-491","post","type-post","status-publish","format-standard","hentry","category-software","tag-1and1","tag-bugs","tag-dns","tag-nameservers","tag-webserver"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p4xDa-7V","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/posts\/491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/comments?post=491"}],"version-history":[{"count":1,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/posts\/491\/revisions"}],"predecessor-version":[{"id":2161,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/posts\/491\/revisions\/2161"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/media?parent=491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/categories?post=491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neosmart.net\/blog\/wp-json\/wp\/v2\/tags?post=491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}