Cant get EasyRE to work properly

#1
I have downloaded multiple bootable USB and DVD through their methods and recomended software to make them bootable etc. Paid the money and when it starts it brings me to a "GNU GRUB version 2.02 beta..." screen doesnt matter what I select though because it will show lines of code scrolling on my screen but always stops at the paragraph "Current version of pixman: 0.32.4" and the last line reads "(==) Using config file: "/etc/x11/xorg.conf"" It will just sit here for hours. Ive tried multiple ways to get past the screen but it just seems to always stop here. Please help, I need to acces my computer. I know its not a virus, my computer was updating and for some reason crashed during the update and havent been able to boot no matter what I do. I have windows 10 btw
 
#3
thanks I just sent an email. But if anyone does have any knowledge I would appretiate it as I need to get my computer back as soon as I can, its costing me money not geting my clients work completed
 
#4
No one has wrote me back Pretty unhappy with my purchase right now. IS this a scam to get your money with no support? Because nothing has came close to working for me
 

Ex_Brit

If you're going through hell, keep going
Staff member
#5
The owner may be away. He should respond soon.
 
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