Can't Open Easy USB Creator Lite

onlyxp

New Member
I can download the file but it doesn't want to open. I'm using an HP Laptop with Win 10.
NeoSmart Tech support not helpful.
PLEASE . . . can anybody help me.
 

Ex_Brit

Older but no wiser
Staff member
I just tried downloading it and it opens for me looking for an ISO and asks which drive I want to save it to.
Perhaps your A/V is preventing it?
Capture.JPG
 

Ex_Brit

Older but no wiser
Staff member
Antivirus? Or it could be your browser. Try a different browser. By the way I erred when I said it opened as an ISO, I meant it opened looking for an ISO.
 

onlyxp

New Member
when i download it Norton says it's safe . . . could it still be A/V ?

not opening it from a browser . . . directly from file mgr.
how do open from browser ?
 

Ex_Brit

Older but no wiser
Staff member
No it could be your bowser. I used Edge.

I see what you are doing you are clicking "Run" directly from that download page. Don't click that, click Save or Save As and save it to wherever you want.

Don't use a file manager.
 

Ex_Brit

Older but no wiser
Staff member
No you don't need to do that or even to register your name
 

onlyxp

New Member
nothing works . . . no tech support . . . wasted $55 . . . I'm done . . . gonna buy recovery software from a company that's responsive . . . and has real humans with telephones
 

onlyxp

New Member
thanks for the refund info. . . . I'd rather the thing just work though . . . but it just doesn't

I appreciate you trying, thank you
 

Ex_Brit

Older but no wiser
Staff member
Sorry it didn't work for you. Good luck :wink:
 
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