computer boots can I use recovery disc to solve startup issues?


New Member
My Windows 8.1 computer has an intermittent error. Every few days on startup it will require me to logon anywhere from 2 to 7 times before finally booting up. Each of the logon screens is preceded by a black screen and then another screen asking me to logon again (same logon screen every time). I just bought the Windows 8 Recovery Disc software (Home version) but I am not sure if I can use it for something like this since my computer actually boots? I am thinking there are errors somewhere causing my problem and I have not been able to solve this problem nor has my computer manufacturer's support department. This is a Windows 8.1 computer purchased new in March 2015. It has been doing this intermittently since I got it.

I have not tried making the bootable USB yet as I am not sure if I can actually use this for my problem. I appreciate you help. Thanks.