doesn´t work

[svato1979]

Hello, I installed the tool on my USB stick but once I boot from it it showns following information: (see attacnment) what should I do?
In the "installation" picture a screen which shows what is on the USB drive.
Thanks for the reply

 

[Ex_Brit]

All questions associated with Easy Recovery Essentials for Windows and the NeoSmart-created Windows recovery CDs should be submitted via email to EasyRE@NeoSmart.net
Check for responses in your Junk/Spam/Webmail folders if no reply seen after 48 hours.
Refunds are also possible if nothing helps.

 

[svato1979]

Thanks for the message. As soon as I get feedback by email from the support and once evaluated if the support helps or not I´ll request for the refund if nothing else helps. Thanks in advance for the support. Best regards.

 

[Ex_Brit]

Good luck