BERNADETTE VAUGHN
Member
It has been over 2 weeks and I have read and tried everything I know to try, but i cant get EasyRe to reboot Windows 7. I was trying to do a system restore after downloaded software started Internet Explorer to flicker. Restore started and when I returned the screen said "Windows would not start" and continued on with all the other comments others have made about using the disk that came with your system. Well, no disk came with it and of course it's saying, when I did get it to Safe Mode, to use that disk and click on Repair my Computer.. One of the error messages after it did not start was "Oxc000000e was not accessible". I saw your site, paid and downloaded your software for Windows 7 on my tablet, which is Android. Copied the data to USB, changed the Boot sequence on the Dell, still no boot. Copied your software to a new external hard drive and tried to run it from there, still nothing. Windows 7 is on a Dell Desktop Optiplex 380. I pulled out an older Dell Desktop Optiplex 745 and amazingly my Windows XP started right up. That is what I am sending this thread from now. I have a computer background, but from the User side, in writing specs and testing the resulting software, but I've been retired 20 years. Nothing with this internal tech knowledge other than the basics. I want to keep the software, but I don't know what I am not doing that it refuses to reboot Windows 7. Please tell me in LAYMAN'S language, what specifically I have to do to make your software work. I've already lost a week of part-time work, and I need the files under that system. Thanks