EasyBCD has stopped working

Docfxit

Distinguished Member
When I run EasyBCD ver. 2.3.0.207 I get an error window saying EasyBCD has stopped working. The problem details are:
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: EasyBCD.exe
Problem Signature 02: 2.3.0.207
Problem Signature 03: 562643e9
Problem Signature 04: System.Management
Problem Signature 05: 4.6.1087.0
Problem Signature 06: 583e5c09
Problem Signature 07: 259
Problem Signature 08: fe
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I noticed in the event viewer there is an Information entry saying:
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: EasyBCD.exe
P2: 2.3.0.207
P3: 562643e9
P4: System.Management
P5: 4.6.1087.0
P6: 583e5c09
P7: 259
P8: fe
P9: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
P10:

Attached files:

These files may be available here:
C:\Users\Gary\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_EasyBCD.exe_7023d58a543d969b965edf1bc39ac323d94b6f53_10a8b9cd

Analysis symbol:
Rechecking for solution: 0
Report Id: ee1228f9-4bfd-11e7-be72-402cf4ec0779
Report Status: 0
In the file above it shows:
Version=1
EventType=CLR20r3
EventTime=131413644564121398
ReportType=2
Consent=1
ReportIdentifier=b06b1d73-4bf6-11e7-be72-402cf4ec0779
IntegratorReportIdentifier=b06b1d72-4bf6-11e7-be72-402cf4ec0779
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=EasyBCD.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=2.3.0.207
Sig[2].Name=Problem Signature 03
Sig[2].Value=562643e9
Sig[3].Name=Problem Signature 04
Sig[3].Value=System.Management
Sig[4].Name=Problem Signature 05
Sig[4].Value=4.6.1087.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=583e5c09
Sig[6].Name=Problem Signature 07
Sig[6].Value=259
Sig[7].Name=Problem Signature 08
Sig[7].Value=fe
Sig[8].Name=Problem Signature 09
Sig[8].Value=PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Programs\EasyBCD\EasyBCD.exe
UI[3]=EasyBCD has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Programs\EasyBCD\EasyBCD.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Programs\Bitdefender\Bitdefender 2017\Active Virus Control\Avc3_00123_004\avcuf32.dll
LoadedModule[6]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[7]=C:\Windows\system32\msvcrt.dll
LoadedModule[8]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[9]=C:\Windows\system32\RPCRT4.dll
LoadedModule[10]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[11]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[12]=C:\Windows\system32\GDI32.dll
LoadedModule[13]=C:\Windows\system32\USER32.dll
LoadedModule[14]=C:\Windows\system32\LPK.dll
LoadedModule[15]=C:\Windows\system32\USP10.dll
LoadedModule[16]=C:\Windows\system32\IMM32.DLL
LoadedModule[17]=C:\Windows\system32\MSCTF.dll
LoadedModule[18]=C:\Windows\system32\VERSION.dll
LoadedModule[19]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[20]=C:\Windows\system32\MSVCR120_CLR0400.dll
LoadedModule[21]=C:\Windows\system32\shell32.dll
LoadedModule[22]=C:\Windows\system32\ole32.dll
LoadedModule[23]=C:\Windows\system32\profapi.dll
LoadedModule[24]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\02795048c7ede81af33acdb56f905958\mscorlib.ni.dll
LoadedModule[25]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[26]=C:\Windows\system32\uxtheme.dll
LoadedModule[27]=C:\Programs\Unlocker\UnlockerHook.dll
LoadedModule[28]=C:\Windows\system32\urlmon.dll
LoadedModule[29]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[30]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[31]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[32]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[33]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[34]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[35]=C:\Windows\system32\normaliz.DLL
LoadedModule[36]=C:\Windows\system32\iertutil.dll
LoadedModule[37]=C:\Windows\system32\WININET.dll
LoadedModule[38]=C:\Windows\system32\USERENV.dll
LoadedModule[39]=C:\Windows\system32\Secur32.dll
LoadedModule[40]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[41]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[42]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[43]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[44]=C:\Windows\system32\rsaenh.dll
LoadedModule[45]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[46]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\e49af6abc3fb5dda64392cae6ca45db9\System.ni.dll
LoadedModule[47]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\c55a38896fef55fafafd1be9c8437243\System.Drawing.ni.dll
LoadedModule[48]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\0fab00859ac0f599e69bc12e0cc2c497\System.Windows.Forms.ni.dll
LoadedModule[49]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll
LoadedModule[50]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[51]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Management\b20e452e941a29c33a7257c5681837aa\System.Management.ni.dll
LoadedModule[52]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
LoadedModule[53]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\6ad7bdc64040bfda8aa2c21b1e4394b0\System.Core.ni.dll
LoadedModule[54]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\e4b51f793514a0d7324ef02828145130\System.Configuration.ni.dll
LoadedModule[55]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\4d0104bb5509d906f129d54b070d1bd6\System.Xml.ni.dll
LoadedModule[56]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23545_none_5c06d189a00e2c29\gdiplus.dll
LoadedModule[57]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[58]=C:\Windows\system32\dwmapi.dll
LoadedModule[59]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[60]=C:\Windows\System32\msfeeds.dll
LoadedModule[61]=C:\Windows\System32\elscore.dll
LoadedModule[62]=C:\Windows\System32\MLANG.dll
LoadedModule[63]=C:\Windows\System32\NETAPI32.dll
LoadedModule[64]=C:\Windows\System32\netutils.dll
LoadedModule[65]=C:\Windows\System32\srvcli.dll
LoadedModule[66]=C:\Windows\System32\wkscli.dll
LoadedModule[67]=C:\Windows\System32\SLC.dll
LoadedModule[68]=C:\Windows\system32\rasapi32.dll
LoadedModule[69]=C:\Windows\system32\rasman.dll
LoadedModule[70]=C:\Windows\system32\WS2_32.dll
LoadedModule[71]=C:\Windows\system32\NSI.dll
LoadedModule[72]=C:\Windows\system32\rtutils.dll
LoadedModule[73]=C:\Windows\system32\mswsock.dll
LoadedModule[74]=C:\Windows\System32\wshtcpip.dll
LoadedModule[75]=C:\Windows\System32\wship6.dll
LoadedModule[76]=C:\Windows\system32\winhttp.dll
LoadedModule[77]=C:\Windows\system32\webio.dll
LoadedModule[78]=C:\Windows\system32\credssp.dll
LoadedModule[79]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[80]=C:\Windows\system32\WINNSI.DLL
LoadedModule[81]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[82]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[83]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[84]=C:\Windows\system32\SXS.DLL
LoadedModule[85]=C:\Windows\system32\DNSAPI.dll
LoadedModule[86]=C:\Windows\system32\rasadhlp.dll
LoadedModule[87]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[88]=C:\Windows\system32\wbemcomn.dll
LoadedModule[89]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[90]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[91]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\wminet_utils.dll
LoadedModule[92]=C:\Windows\system32\psapi.dll
LoadedModule[93]=C:\Windows\system32\schannel.DLL
LoadedModule[94]=C:\Windows\system32\CRYPT32.dll
LoadedModule[95]=C:\Windows\system32\MSASN1.dll
LoadedModule[96]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[97]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[98]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
LoadedModule[99]=C:\Windows\system32\ncrypt.dll
LoadedModule[100]=C:\Windows\system32\bcrypt.dll
LoadedModule[101]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[102]=C:\Windows\system32\GPAPI.dll
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=EasyBCD
AppPath=C:\Programs\EasyBCD\EasyBCD.exe

Continued on next post...
 
Continued from last post...

I noticed in the event viewer there is an error saying:
Faulting application name: EasyBCD.exe, version: 2.3.0.207, time stamp: 0x562643e9
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23392, time stamp: 0x56eb2fb9
Exception code: 0xe0434352
Fault offset: 0x0000845d
Faulting process id: 0x1350
Faulting application start time: 0x01d2e00aacbd562b
Faulting application path: C:\Programs\EasyBCD\EasyBCD.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: ee1228f9-4bfd-11e7-be72-402cf4ec0779

And another error saying:
Application: EasyBCD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
at System.Management.ThreadDispatch.Start()
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementEventWatcher.Initialize()
at System.Management.ManagementEventWatcher.Start()
at ..()
at NeoSmart.EasyBCD.MainUI..ctor()
at ..()

I have deleted this folder:
C:\documents and settings\<your user name>\Application Data\Local\NeoSmart Technologies
And tryed to run EasyBCD again.
I get the same error.
I have tried uninstalling EasyBCD and re-installing it.
I get the same error.

Thanks,

Docfxit
 
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