EasyUSB creator

Discussion in 'Other NeoSmart-Related Support' started by CHCS, Jun 17, 2017.

  1. CHCS

    CHCS New Member

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    Have just purchased EasyUSB Creator 2.2 as I wanted to be able to boot an ISO I have from USB. The lite version stated I had to purchase the full version to do this so I went ahead and got it.
    I tried creating a USB for a 6GB ISO using a 8GB USB failed with the attached screenshot, so tried doing it on a 16GB USB failed with the same error so tried another ISO same thing so tried using a EasyRE ISO and guess what no problem. I can create USBs fo EasyRE using lite version whithout having to fork out $20.00
    Please give me a working solution or a refund. As I now have to go trawling the web to find a USB creator that will actually work...
     

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  2. Ex_Brit

    Ex_Brit Moderator Staff Member

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    Whilst it's possible someone with experience may post here, all support and refund requests should be directed to sales@neosmart.net
     
  3. CHCS

    CHCS New Member

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    Thanks I have sent an email to sales@
     
  4. CHCS

    CHCS New Member

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    So have now sent 2 emails 2 consecutive days and today is 6 days later and no acknowledgement of any kind. When everything is great NeoSmart is great but when there is an issue they are worse than c**p... 2nd time I have had an issue with one of their products and the first one took weeks to resolve as well.
    So although their products are good when they work I would never buy again and I definitely would not recommend. A product is only as good as the support service and NeoSmart Support is the pits...
     
  5. Ex_Brit

    Ex_Brit Moderator Staff Member

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    I emailed the owner regarding this thread.
     
  6. CHCS

    CHCS New Member

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    Thanks Peter,
    When you hear back, could you also let them know that I also managed to figure out the issue in the end without their help or documentation...
    Kind Regards
     
  7. Ex_Brit

    Ex_Brit Moderator Staff Member

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    Oh good. I think maybe he is away on business at the moment.
     

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