Hi guys, sorry I haven't been around to help out at all for a couple of days, but Peter's post here rang bells with me too.
On Friday my broadband ISP became my phone provider too, and in a last act of what appears to have been pure spite, British Telecom flipped the switch on my broadband as they handed the account over, disconnecting me from the net (whilst I was in this forum as it happens).
It took a while for me to persuade my new provider
a) that I was now with them (their phone support (in India again) wasn't updated in real-time )
b) that there was nothing wrong with the way I'd connected my router (it's been working for a month goddamit)
c) that there was nothing wrong with my phone socket (I'm talking to you through it aren't I )
Eventually I had to jump through all their unnecessary hoops so they could tick all the boxes on the script they have to follow, until finally after God knows how long we reached the conclusion I'd told them in the first place, and they agreed that despite their records insisting that I was broadband enabled, I was in fact not, and an engineer would have to be docketed to take appropriate action.
Hence I've been cold-turkey web-wise for 48 hours which seems an age to be incommunicado.