Vista Recovery Disk - Mouse and keyboard not working

#1
I am using a Dell Dimension E521 with Windows Vista and run the Vista Recovery iso and the keyboard and mouse is not working, they both are USB. The BIOS they are turned on.
Any help would be great. The software boots up to the menu about I don't have any way to control anything on the screen.:wtf:
 

Ex_Brit

If you're going through hell, keep going.
Staff member
#2

Ex_Brit

If you're going through hell, keep going.
Staff member
#4
I'll send a message and see what happens.

---------- Post added at 09:05 PM ---------- Previous post was at 01:53 PM ----------

When contacting EasyRE support make sure you use the same email that you ordered the CD with.