Hi Peter, thanks for the response. OS is just about anything I use it on be it XP VISTA or 7 as for the version of the program itself I have no idea as each os requires a dif cd/ver of the program. I just tried using it on a Vista system that is having issues and when choosing automated repair it gives me that message yet again. Ive gotten that message on EVERY version its almost like the program has an auto expiration date built into it. As for refund I don't expect one since ive waited to long to say anything about it and after using it or trying to a little while ago I got aggrevated and signed up in here to see what the story was. Just want it to work ! I purchased the windows 7 ver and the FIRST time I used it it worked beautifully which led me to purchase the other 2 versions for XP and Vista but after that nothing.
Thanks again Peter, just to show you im attaching a pic of the actual error.That's odd and I can't find any reference to "this version of Windows is to new" or "this version of Windows is too new" but that sounds awfully like the disk is meant for an earlier system than the one you are using it on. I would use email support as I posted above.
I've never used the software myself so have no clue. Sorry.
At this point I will give it a shot. IT is 64 bit ver yes ? (BTW thank you for the offering!)Maybe it means it's going to be too destructive as it would no doubt revert Vista to basic state and you no doubt have Vista SP2, am I right?
If you wish I can offer you a link to my Cloud stored Vista w/SP2 full ISO image and you could burn a new system disk using that. It's genuine I assure you. All you need is your product key.