Windows 10 Reboot Problem

#1
My computer was originally installed with Windows 7 and updated with Windows 10. Unfortunately, it has a problem of re-boot with Windows 10.

I have followed your procedure to recover my computer with Windows 10 but in vain in the process of restart.

The following error message appeared:-

" Your PC ran into a problem and needs to restart. We're just collecting some error info, and then you can restart (100 % complete)

If you'd like to know more, you can search online late for this error: 0xc00021a"

I tried many times to reboot my computer but the above error message appeared again, and the computer was hanged.

Grateful please give me further solution.

Thank you very much.

Teddy Chun Wah NG