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Original post : 0x00000109 - Fix for Windows Vista, 7, 8, 10.
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Get the fix to "<strong>0x00000109: selected entry could not be loaded</strong>" error for<strong> Windows Vista, 7, 8, </strong>or<strong> 8.1</strong> operating systems. <h2>About the "<strong>0x00000109</strong>" error</h2> [kbintro] <h3>Description and Symptoms</h3> The error messages, alerts, warnings, and symptoms below are tied to this error. <h4>Symptom 1: 0x00000109 error screen</h4> This error is usually triggered by an unauthorized kernel data modification by a device driver. While this is the most common cause for the error, other causes can trigger this error too: <ul> <li>A virus tried to modified kernel data</li> <li>Incorrect use of a kernel debugger tool</li> <li>Hardware memory may be corrupted</li> </ul> <a href="https://neosmart.net/wiki/wp-content/uploads/sites/5/2015/07/0x00000109.jpg"><img class="alignnone wp-image-3529 size-full" src="https://neosmart.net/wiki/wp-content/uploads/sites/5/2015/07/0x00000109.jpg" alt="Screenshot of 0x00000109 error" width="980" height="680" /></a> <pre>A problem has been detected and Windows has been shut down to prevent damage to your computer. Modification of system code or a critical data structure was detected. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x00000109 (0x00000001, 0x00000001, 0x00000000, 0x00000000) Collecting data for crash dump ... Initializing disk for crash dump ... Beginning dump for physical memory. Dumping physical memory to disk: 100 Physical memory dump complete. Contact your system admin or technical support group for further assistance.</pre> <h3>Causes of this Error</h3> This error has been known to occur as a result of one or more of the following: <h4>Cause 1: Virus infection</h4> The most common cause of this error is a virus that modifies system kernel data. If that's the case, then it is advised to make a clean boot and scan the system for viruses. <h4>Cause 2: System memory is malfunctioning</h4> Another common cause is a RAM memory module that works incorrectly. A module may become faulty after a power outage or simply as the time passes, so it is recommended to check the system memory periodically to make sure that it works correctly. <h4>Cause 3: System drivers are outdated</h4> Sometimes after a system reinstall or a Windows Update, the system drivers are installed incorrectly and the system is unable to boot as a result. <h4>Cause 4: File system integrity compromised</h4> The last cause for this error is a corrupt file system. This may happen because of disk read/write errors, power outages or virus attacks. <h2>Fixing "0x00000109" on Windows</h2> [setupcd] <h3>Fix #1: Scan for viruses</h3> If the 0x00000109 error is caused by a virus that might modify kernel data, run a virus scan and delete all infected files found. <p class="warning">If system files are infected and you delete these infected files, your Windows may not run properly afterwards.</p> <strong>Open an antivirus software and perform a scan.</strong> If you don't have an antivirus, use Easy Recovery Essentials' built-in Antivirus Scanner that runs <strong>outside Windows</strong> (it's bootable from a CD/DVD or USB drive) and can deep scan your computer for viruses: [partial name="partial_easyre_av"] <h3>Fix #2: Run Windows Memory Diagnostic</h3> The Windows Memory Diagnostic tool can check your memory for corrupt data. To run this tool, follow these steps: <ol> <li>Start Windows</li> <li>Click Start</li> <li>Type <code>windows memory diagnostic</code> in the search box</li> <li>Click <strong>Windows Memory Diagnostic</strong> from the search results list</li> <li>Follow the tool's wizard steps to complete the process. After the process is done, you can determine if your memory is corrupt.</li> </ol> [caption id="attachment_3362" align="alignnone" width="381"]<a href="https://neosmart.net/wiki/wp-content/uploads/sites/5/2015/04/windows-memory-diagnostic-tool-restart-now.jpg"><img class="wp-image-3362 size-full" src="https://neosmart.net/wiki/wp-content/uploads/sites/5/2015/04/windows-memory-diagnostic-tool-restart-now.jpg" alt="Windows Memory Diagnostic screen" width="381" height="290" /></a> Windows Memory Diagnostic screen[/caption] If you're not able to boot into Windows and run Windows Memory Diagnostic, you can also run Easy Recovery Essentials' Automated Repair process that has a built-in testing process for RAM Memory and HDD drives: [partial name="easyre_automated_repair_without_error_code"] <h3>Fix #3: Install updates</h3> It's important that your Windows version - either Vista, 7 or 8 - has the latest updates installed. A missed update might fix the 0x00000109 error. <ol> <li>Open Windows Updates by typing <code>update</code> in the search box</li> <li>Click Update and Recovery</li> <li>Click "Choose how updates get installed:</li> <li>Select "Install updates automatically" at the <em>Important updates</em> section</li> <li>Check <strong>Give me recommended updates the same way I receive important updates</strong> check box under <em>Recommended updates</em></li> <li>Click OK</li> </ol> [caption id="attachment_4493" align="alignnone" width="980"]<a href="https://neosmart.net/blog/wp-content/uploads/sites/5/2015/07/updates1.png"><img class="wp-image-4493 size-large" src="https://neosmart.net/blog/wp-content/uploads/sites/5/2015/07/updates1-1024x768.png" alt="Windows updates screen" width="980" height="735" /></a> Windows updates screen[/caption] <h3>Fix #4: Update device drivers</h3> If the error is caused by a corrupt or problematic device driver, updating your drivers manually might fix the error. To do so, and update your drivers manually, open <strong>Device Manager</strong> by following these steps: <ol> <li>Click <strong>Start</strong></li> <li>Type <code>devmgmt.msc</code> in the search box</li> <li>Click on <strong>devmgmt</strong> or <strong>Device Manager</strong> from the search results list [caption id="attachment_2495" align="alignnone" width="810"]<img class="size-full wp-image-2495" src="/wiki/wp-content/uploads/sites/5/2014/09/windows-vista-device-manager.jpg" alt="Device Manager in Windows Vista" width="810" height="62" /> Device Manager in Windows Vista[/caption]</li> <li>Right-click on each third-party device driver you'd like to update. Make sure your device manufacturer has the latest version available for your Windows version.</li> <li>Click <strong>Update</strong></li> </ol> [caption id="attachment_3363" align="alignnone" width="584"]<a href="https://neosmart.net/wiki/wp-content/uploads/sites/5/2015/04/device-manager-update-driver-software.jpg"><img class="wp-image-3363 size-full" src="/wiki/wp-content/uploads/sites/5/2015/04/device-manager-update-driver-software.jpg" alt="Device Manager: Update Driver Software" width="584" height="309" /></a> Device Manager: Update Driver Software[/caption] If you'd like to update the drivers automatically, follow these steps instead: <ol> <li>Click <strong>Start</strong></li> <li>Type <code>devices and printers</code> in the search box</li> <li>Right-click on your computer's name from the list</li> <li>Click <strong>Device Installation Settings</strong></li> <li>Select <strong>Yes, do this automatically</strong></li> <li>Click <strong>Save Changes</strong></li> </ol> [caption id="attachment_4494" align="alignnone" width="980"]<a href="https://neosmart.net/blog/wp-content/uploads/sites/5/2015/07/Device_install.png"><img class="wp-image-4494 size-large" src="https://neosmart.net/blog/wp-content/uploads/sites/5/2015/07/Device_install-1024x592.png" alt="Device installation settings screen" width="980" height="567" /></a> Device installation settings screen[/caption] <h3>Fix #5: Run chkdsk</h3> Running the chkdsk utility tool can output any issues found with your HDD driver. If the 0x00000109 error is caused by a corrupt HDD, chkdsk should let you know. Here are the steps to run CHKDSK: <ol> <li>Boot from your Windows install disc</li> <li>Click on <strong>Repair your co</strong><strong>mputer</strong> after selecting proper language, time and keyboard input.</li> <li>Select the Windows installation drive, which is usually <code>C:\</code>, and click <strong>Next</strong></li> <li>Choose Command Prompt when the System Recovery Options box appears</li> <li>Write the following command and press <kbd>Enter</kbd> afterwards: <pre>chkdsk C: /f</pre> Replace C: with the letter of the driver where Windows is installed.</li> </ol> Here is an example of what the PC's console output should look like once the chkdsk.exe is complete: [caption id="attachment_3697" align="alignnone" width="800"]<a href="https://neosmart.net/blog/wp-content/uploads/sites/5/2016/04/VirtualBox_Win7_clean_21_04_2016_03_58_48.png"><img class="wp-image-3697 size-full" src="https://neosmart.net/blog/wp-content/uploads/sites/5/2016/04/VirtualBox_Win7_clean_21_04_2016_03_58_48.png" alt="Chkdsk utility results screen" width="800" height="600" /></a> Chkdsk utility results screen[/caption] <h2>More Information</h2> <h3>Linked Entries</h3> <ul> <li><a href="https://neosmart.net/wiki/chkdsk/">chkdsk</a></li> </ul> [partial name="partial_moreinfo" versions="vista,7,8,10"]