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Original post : HP Recovery Disk: Guide for Windows 10, Windows 11, XP, Vista, 7, 8.
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This guide is about <strong>HP recovery disks</strong> for the following versions of Windows: <strong>Windows 10, Windows 11, Windows XP, Windows Vista, Windows 7 or Windows 8</strong>. A recovery disk is also known as a restore disc, repair disc, boot disc or rescue disk. <p class="info"><strong>Looking for a recovery disk for HP?</strong> <a href="https://neosmart.net/EasyRE/">Download Easy Recovery Essentials, our recovery and repair disk for HP computers</a>.</p> If you have a computer from Compaq (Compaq was acquired by HP in 2002), you can also follow <a href="https://neosmart.net/wiki/compaq-recovery-disk/">the Compaq Recovery Disk guide</a>. <img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-logo.png" alt="HP Logo" width="149" height="149" class="alignright size-full wp-image-1856" /> [toc] <h2>Download alternative recovery disk for HP</h2> Easy Recovery Essentials works with any HP or Compaq computer model and it's compatible with the following Windows versions: <ul> <li>Microsoft Windows 8 (read more on our <a href="https://neosmart.net/blog/2012/windows-8-recovery-disk-download/" title="Windows 8">Windows 8 Recovery Disk and Repair Disc Download article</a>)</li> <li>Microsoft Windows 7 (read more on our <a href="https://neosmart.net/blog/2009/windows-7-system-repair-discs/" title="Windows 7">Windows 7 Recovery Disk and Repair Disc Download article</a>)</li> <li>Microsoft Windows Vista (read more on our <a href="https://neosmart.net/blog/2008/windows-vista-recovery-disc-download/" title="Windows Vista">Windows Vista Recovery Disk and Repair Disc Download article</a>)</li> <li>Microsoft Windows XP (read more on our <a href="https://neosmart.net/blog/2012/windows-xp-system-repair-and-recovery-cds-available/" title="Windows XP">Windows XP Recovery and Repair Disk article</a>)</li> <li>Microsoft Windows Server 2003, 2008 and 2012 (read more on our <a href="https://neosmart.net/blog/2013/windows-server-2008-and-2012-recovery-discs-download/" title="Windows Server 2008 and 2012">Windows Server 2008 and 2012 Recovery Discs Download article</a>)</li> </ul> [caption id="attachment_512" align="alignnone"]<img src="/wiki/wp-content/uploads/sites/5/2013/08/EasyRE-Home-1024x631.png" alt="Screenshot of Easy Recovery Essentials" width="980" height="603" class="size-large wp-image-512" /> Screenshot of Easy Recovery Essentials[/caption] You can burn Easy Recovery Essentials directly to a CD, DVD or a USB flash drive and use its Automated Repair function to automatically find and fix boot errors. <strong><a href="https://neosmart.net/EasyRE/">Download Easy Recovery Essentials for HP</a></strong> <em>Note:</em> Easy Recovery Essentials can not be used to install or reinstall Windows. <h2>Create a HP recovery disk</h2> HP users can create a recovery disk using their built-in Recovery Creation software or the hidden recovery partition, depending on what Windows version you're running. <p class="info"><strong>You can create the recovery disk for HP computers only once!</strong> If you lost your disk you will not be able to create it again. Consider using an alternative recovery disk to fix boot errors or to access and backup your files - details here.</p> The recovery media can be saved on CDs, DVDs or USBs: <ul> <li>CDs or DVDs for a Windows XP recovery media (you may need up to 10 CDs or 2 DVDs). It's recommended that you use DVDs.</li> <li>CDs or DVDs for a Windows Vista recovery media (you may need up to 11 CDs). It's recommended that you use DVDs. You need up to 2 DVDs.</li> <li>DVDs or USB flash drives for a Windows 7 recovery media. CDs are not compatible. You may need up to 4 DVDs.</li> <li>DVDs or USB flash drives for a Windows 8 recovery media. CDs are not compatible for creating the Windows 8 media. You'll need up to 4 DVDs.</li> </ul> <h3>Create the disk for Windows XP</h3> Windows XP users can make a recovery disk for their HP computer by following these instructions: <ul> <li>If you're able to access Windows XP, follow the <a href="#Making_the_disk_from_Windows_XP_if_you8217re_able_to_access_Windows_XP">Making the disk from Windows XP instructions</a></li> <li>If you're not able to access Windows XP, follow the <a href="#Making_the_disk_from_Command_Prompt_if_you8217re_not_able_to_access_Windows_XP">Making the disk from Command Prompt instructions</a></li> </ul> HP is using the <strong>Recovery CD Creator</strong> software to create the recovery disks for your system. Notes before you start: <ul> <li>You can create a recovery disk for your computer only once. If you already have one, use that disk; otherwise you won’t be able to create a new disk.</li> <li>You can only use CDs or DVDs, not USB flash drives. It's recommended to use DVDs, as you need about 2. If not, you'll need up to 10 CDs.</li> <li>The Recovery CD Creator software will not work with the following types of CDs/DVDs: mini-discs, DVD-RW, DVD+RW.</li> <li>The HP recovery partition of your computer must be intact (not corrupted or removed) to create the recovery media.</li> </ul> <p class="info">If your recovery partition is corrupted or deleted, use an alternative recovery disk to fix boot errors. <a href="https://neosmart.net/EasyRE/">Download Easy Recovery Essentials from here</a> or see its <a href="https://neosmart.net/EasyRE/Features/">full list of features here</a>.</p> <h4>Making the disk from Windows XP (if you're able to access Windows XP)</h4> <ol> <li>Boot into Windows XP</li> <li>Close all programs running on your computer</li> <li>Disconnect from the Internet</li> <li>Click <strong>Start</strong> and then go to <strong>All Programs</strong></li> <li>Find the <strong>PC Help & Tools</strong> folder If your computer series is Pavilion and Media Center, the folder you're looking for might be Hewlett-Packard and then the HP PC Recovery CD Creator item. If your computer is a Compaq, find the Compaq folder and select the Compaq PC Recovery CD Creator item or the Recovery CD Creator. </li> <li>Select the <strong>Recovery CD-DVD Creator</strong> item [caption id="attachment_1861" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-recovery-cd-dvd-creator-item-in-windows-xp.png" alt="HP Recovery CD-DVD Creator Software in Windows XP" width="784" height="446" class="size-full wp-image-1861" /> HP Recovery CD-DVD Creator Software in Windows XP[/caption] </li> <li>When the <em>Recovery CD-DVD Creator</em> software opens, click <strong>Next</strong></li> <li>Click <strong>Next</strong> again</li> <li>The next screen that appears will ask you to select what type of media you plan to use: CDs or DVDs. It will also show how many CDs or DVDs you need to have. [caption id="attachment_1862" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-recovery-cd-dvd-creator-windows-xp-cd-or-dvd.png" alt="Select CDs or DVDs (Recommended: DVDs; option #2)" width="364" height="285" class="size-full wp-image-1862" /> Select CDs or DVDs (Recommended: DVDs; option #2)[/caption] </li> <li>Click <strong>OK</strong></li> <li>Insert your CD or DVD and close the drive tray</li> <li>Click <strong>OK</strong></li> <li>The process will now begin. Do not power off your computer!</li> <li>When writing the first DVD has completed, the software will ask you for the second DVD. Remove DVD #1, insert the blank DVD #2 and close the drive tray. You'll need to click OK when the drive tray is closed.</li> <li>When the recovery disks are created successfully, click <strong>OK</strong>. You can remove the last CD or DVD from the drive tray.</li> <li>Label your CDs or DVDs and keep them safe. Label them in order: DVD #1, DVD #2 etc.</li> </ol> <h4>Making the disk from Command Prompt (if you're not able to access Windows XP)</h4> <p class="info">This method requires only CDs! It will not work with DVDs.</p> <p class="info">If your Windows XP displays boot errors, you can use Easy Recovery Essentials' Automated Repair feature to automatically find and fix boot errors. <a href="https://neosmart.net/EasyRE/">Download Easy Recovery Essentials from here.</a></p> <ol> <li>Boot your computer</li> <li>Press the <kbd>F10</kbd> key multiple times (about once every second)</li> <li>A <em>Starting PC Recovery</em> screen should appear. A progress bar should be positioned in the bottom of the screen.</li> <li>When this software is loaded, select <strong>Start PC Recovery</strong> and then click <strong>Next</strong>.</li> <li>Now press the <kbd>Alt</kbd> key and the <kbd>D</kbd> key at the same time. The Command Prompt should appear</li> <li>Type <code>c:</code> and press <strong>Enter</strong>, if <code>c:</code> is the letter of your drive where Windows XP is installed. If you're not sure, you can type <code>list volume</code> to get a list of available drives.</li> <li>Type <code>cd windows</code> and press <strong>Enter</strong></li> <li>Next, type <code>cd creator</code> and press <strong>Enter</strong></li> <li>Now type <code>"CD Creator.exe"</code> (include the quotes!) and press <strong>Enter</strong></li> <li>Depending on the computer model, you now should click on <strong>Start Creation</strong> or on <strong>Next</strong>. On some models you may need to press <strong>Enter</strong> to start the <em>PC Recovery</em> software.</li> <li>Follow the wizard instructions: see instructions on PC Recovery for Windows XP users that can access the system.</li> </ol> <h3>Create the disk for Windows Vista</h3> Windows Vista users of any HP computer can create a recovery disk by following these instructions. <p class="info">If your Windows Vista displays boot errors and you're not able to boot into Vista, you can download Easy Recovery Essentials and use the Automated Repair feature to automatically find and fix boot errors. <a href="https://neosmart.net/EasyRE/">Download Easy Recovery Essentials from here.</a></p> Notes before you start: <ul> <li>You can only use CDs or DVDs, but not USB flash drives. It's recommended to use DVDs (you need about 2). If you opt for CDs, you may need up to 10 CDs to create the recovery disk.</li> <li>The CDs or DVDs must be blank</li> <li>Mini-discs are not compatible</li> <li>You can create the recovery disk only once. If you already created it and lost it/deleted it, you will not be able to create a new disk.</li> <li>Your computer's recovery partition must be uncorrupted to create the recovery disk.</li> </ul> The instructions: <ol> <li>Close any programs your Windows Vista is running, e.g. music player, movies</li> <li>Disconnect from the Internet</li> <li>Click <strong>Start</strong> and go to <strong>All Programs</strong></li> <li>Find the <strong>PC Help & Tools</strong> folder and click on the <strong>Recovery Disc Creation</strong> item. If you don't have a PC Help & Tools folder, look for a <em>Recovery Manager</em> folder and click on the <em>Recovery Media Creation</em>.</li> <li>Click Next</li> <li>Insert your first blank disk and wait for the Next button to become active. The <em>Recovery Disc Creation</em> software will show how many DVDs or CDs you need to complete the creation of the recovery media. [caption id="attachment_1863" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-recovery-disc-creation-insert-blank-disk.png" alt="Insert your first blank disk" width="594" height="424" class="size-full wp-image-1863" /> Insert your first blank disk[/caption] <p class="info">If Windows Vista automatically opens the AutoPlay window, close it.</p> </li> <li>The software will confirm what type of media you inserted - CD or DVD. Click <strong>Next</strong> at this screen.</li> <li>The recovery process will now start. If you're running into errors at this step, go to Troubleshooting for more.</li> <li>The software will ask you for the second DVD (or another CD). The drive tray will open automatically for this step. After you added a new blank DVD, wait a few seconds and then click <strong>Next</strong>. [caption id="attachment_1864" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-recovery-disc-creation-insert-second-disk.png" alt="Insert second blank disk" width="598" height="427" class="size-full wp-image-1864" /> Insert second blank disk[/caption] <p class="info">If AutoPlay opens again, close it.</p> </li> <li>The Recovery Disc Creation software will confirm that the disks are created successfully by displaying this message: "<em>System Recovery Discs Creation complete</em>".</li> <li>Click <strong>Finish</strong></li> <li>Label the disks and keep them safe!</li> </ol> <h3>Create the disk for Windows 7</h3> HP users with Windows 7 installed can create their recovery disk by following this set of instructions. Notes before you start: <ul> <li>Depending on the available software (details below), you can use only DVDs or USB drives to create the Windows 7 recovery disk.</li> <li>You may need up to 4 DVDs.</li> <li>The DVDs or USB must be blank with no data added.</li> <li>The USB drive should be at least 32GB in available size. It must not be labeled as compatible with Windows 8. <strong>Do not use</strong> if your USB flash drive package has the following logo: [caption id="attachment_1865" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/usb-compatible-windows-8.png" alt="USB flash drive compatible with Windows 8 - DO NOT USE to create the recovery disk" width="107" height="134" class="size-full wp-image-1865" /> USB flash drive compatible with Windows 8 - DO NOT USE to create the recovery disk[/caption] </li> <li>The recovery partition must be intact (not corrupted or deleted) to create the recovery disk.</li> <li>You can create only one set of recovery disks per computer model. If you have already created the disks, you will not be able to create them again.</li> </ul> <strong>Before you start</strong>, check for your computer's available options (DVDs or USBs) by following these instructions: <ol> <li>Click <strong>Start</strong></li> <li>Click <strong>All Programs</strong></li> <li>Search for the <strong>Recovery Manager</strong> folder</li> <li>Check the name of the available software: <ul> <li>If the software is named as <strong>Recovery Disc Creation</strong>, you can use only disks (DVDs).</li> <li>If the software is named as <strong>Recovery Media Creation</strong>, you can use both: either DVDs or USB flash drives.</li> </ul> </li> </ol> Here are the instructions: <ol> <li>Close any running programs and disconnect from the Internet (e.g. unplug the cables or turn-off the WiFi)</li> <li>Click <strong>Start</strong></li> <li>Enter the following text in the Search field: <em>recovery manager</em></li> <li>If the User Account Controls (UAC) window appears, click <strong>Yes</strong> (and enter Administrator's password). It's best to disable UAC for the duration of this process: see Troubleshooting, The disk creation process cancels on how to disable UAC.</li> <li>The <em>Recovery Manager</em> software screen appears</li> <li>Select <strong>Recovery Disc Creation</strong> (or <em>Recovery Media Creation</em>, if this is enabled for your computer) from the list (usually on the right side of the screen). <p class="info">If the above item is grayed out (unable to click it) it means that a set of recovery disks have already been created. See <a href="#A_set_of_recovery_discs_has_been_created_for_this_PC">A set of recovery discs has been created for this PC</a> for more details.</p> </li> <li>If you clicked on Recovery Disc Creation, click <strong>Next</strong> on the next screen. If you clicked on Recovery Media Creation, you can choose the type of media to use for this process: <strong>Create recovery media using blank DVD(s)</strong> or <strong>Create recovery media with a USB flash drive.</strong> After you made your selection, click <strong>Next</strong>. [caption id="attachment_1866" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-recovery-media-creation-disk-or-usb.png" alt="Select what media you want to use" width="504" height="363" class="size-full wp-image-1866" /> Select what media you want to use[/caption] </li> <li>If you opted for a DVD, the software will now show how many DVDs you'll need to complete the process. It's usually 2 DVDs. If you opted for a USB flash drive, the software will ask you where to create the recovery media and a list of available drives will appear. Select the drive where your USB flash drive is available and free to use. A verification message will appear after you select your USB drive and click <strong>Next</strong>. </li> <li>This step applies to those who opted for DVDs: Insert the first blank disk and click <strong>Next.</strong> <p class="info">If AutoPlay opens, click it. See AutoPlay opens when I add the CD or DVD for more details.</p> </li> <li><em>This step applies to those who opted for DVDs:</em> A confirmation screen appears, click <strong>Next</strong> to continue</li> <li>The creation process will now start. [caption id="attachment_1867" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-recovery-media-creation-starts.png" alt="Recovery Manager starts" width="486" height="349" class="size-full wp-image-1867" /> Recovery Manager starts[/caption] </li> <li><em>This step applies to those who opted for DVDs:</em> The software will ask you for the second blank DVD when the following confirmation message appears: "<em>Disc 1 of 1 was successfully created</em>". The drive tray will open automatically. Insert the second disk, wait a few seconds, close the AutoPlay (if it opens) and then click <strong>Next</strong> on this screen.</li> <li><em>This step applies to those who opted for DVDs:</em> The creation process will now continue with the second DVD.</li> <li>When the confirmation message appears (Recovery Manager successfully created the recovery discs), click <strong>Finish.</strong></li> <li>Your recovery disks are now created. Label them in order (Disk 1 of 2, Disk 2 of 2 etc.; or mark the USB) and keep them in a safe place!</li> </ol> <h3>Create the disk for Windows 8</h3> Windows 8 users can create a HP recovery disk by following the next set of instructions: <ul> <li>If you have a HP laptop, follow <a href="#Creating_the_disk_if_you_have_a_HP_notebook_laptop">Creating the disk if you have a HP notebook (laptop)</a></li> <li>If you have a HP desktop, follow <a href="#Creating_the_disk_if_you_have_a_HP_desktop">Creating the disk if you have a HP desktop</a></li> </ul> Notes before you start: <ul> <li>You can use only DVDs or USB drives to create the Windows 8 recovery disk.</li> <li>You may need up to 4 DVDs, if you opt for the disks option. The DVDs must be blank.</li> <li>The USB drive must have at least 32GB of available space. It must not be labeled as compatible with Windows 8. <strong>Do not use</strong> if the USB flash drive package has the following logo: [caption id="attachment_1865" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/usb-compatible-windows-8.png" alt="USB flash drive compatible with Windows 8 - DO NOT USE to create the recovery disk" width="107" height="134" class="size-full wp-image-1865" /> USB flash drive compatible with Windows 8 - DO NOT USE to create the recovery disk[/caption] </li> <li>Your computer recovery partition must be uncorrupted to create the recovery disk.</li> <li>You can create only 1 set of recovery disks per computer. You won't be able to create the disks again if you have already created them.</li> </ul> <h4>Creating the disk if you have a HP notebook (laptop)</h4> The following instructions apply if you have a notebook (laptop) from HP: <ol> <li>Close any running programs and disconnect from the Internet.</li> <li>When you are at the <strong>Start</strong> screen start type the following text to open Windows 8' Search charm: <em>recovery manager</em>. Simply start typing, Windows 8 will automatically show the Search.</li> <li>The <strong>HP Recovery Manager</strong> should be listed. Click to open the software.</li> <li>The <strong>HP Recovery Manager</strong> software will now open.</li> <li>Click on <strong>Recovery Media Creation</strong> item (usually on the right list from the screen) to start the creation process. If the following message - <em>A set of recovery media was previously created for this computer</em> - appears after you clicked on the above item, read A set of recovery discs has been created for this PC for more details. </li> <li>A warning message will appear. You need to check the <strong>I Accept</strong> checkbox and then click <strong>Continue</strong>.</li> <li>You may be prompted for the Administrator password. If you don't have an Administrator account, use any user account that has administrative rights to the system. UAC (User Account Controls) may also appear asking if you want to allow the program to make changes to the system. If so, click <strong>Yes</strong>.</li> <li>The software will ask you to select what type of media you want to use to create the recovery disk: <strong>USB, DVD or DVD-DL</strong>. The software will also display how many DVDs you need or the minimum amount of space required for the USB flash drive. Selecting your media will highlight the choice (by changing the background color).</li> <li>Once you selected your choice, click <strong>Yes</strong> at the "<em>Continue to highlighted media?</em>" question to continue the process.</li> <li>The creation process will now start.</li> <li>If you opted for DVDs, you'll be asked to insert the next set of DVDs to finish the process. Your drive tray might open automatically. Insert your second blank DVD and then click OK. And so on for each DVD required.</li> <li>When the creation process is finished, click <strong>OK</strong>.</li> <li>Click <strong>Finish</strong> to quit the <strong>HP Recovery Manager</strong> software.</li> <li>Label your DVDs or your USB flash drives. Keep them safe.</li> </ol> <h4>Creating the disk if you have a HP desktop</h4> The following instructions apply if you have a desktop computer from HP: <ol> <li>Close any programs you may be running.</li> <li>Disconnect from the Internet.</li> <li>Start typing the following text to open Windows 8' Search charm: <em>recovery manager</em>. You can simply start typing without an active enabled box to type in. Windows 8 will automatically show the Search.</li> <li>The <strong>HP Recovery Manager</strong> should be listed. Click to open the software.</li> <li>The <strong>HP Recovery Manager</strong> software will now open.</li> <li>Click on the <strong>Recovery Media Creation</strong> item from the list on the right.</li> <li>If this is grayed out or an error appears when you click it (error message is A set of recovery media was previously created for this computer) read A set of recovery discs has been created for this PC for more details.</li> <li>You may be prompted to enter your Administrator's password (if you don't have an Administrator account, use any user that has administrative rights to the computer). If you have User Account Control enabled, you'll need to click on Yes to allow the software to make changes to the system. </li> <li>Select what type of media you want to use to create the recovery disk: <strong>USB</strong> or <strong>DVDs</strong>.</li> <li>Select your choice and then click <strong>Next</strong>.</li> <li>If you opted for DVDs, the next screen will notify you how many DVDs you'll need. Insert your first blank DVD and then click <strong>Next</strong>. If you opted for a USB flash drive, the next screen will allow you to select what drive to use. Select the drive that has your USB and then click <strong>Next</strong>. </li> <li>If you opted for DVDs, the next screen will confirm what type of DVD you added. Click <strong>Next</strong> to continue the creation process. If you opted for USB, the next screen will be a warning message where you need to confirm that the USB will be reformatted during the creation process. Click OK. </li> <li>The creation process will now start. [caption id="attachment_1867" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-recovery-media-creation-starts.png" alt="Recovery Manager starts" width="486" height="349" class="size-full wp-image-1867" /> Recovery Manager starts[/caption] </li> <li>The drive tray will open automatically during the process to insert the required DVDs. The software will display a "<em>Disc 1 of 2 was successfully created</em>" screen. Add the next blank disk and then click <strong>Next</strong>.</li> <li>When the software confirms the creation process, at the "<em>Recovery Manager successfully created the recovery media</em>" screen, click <strong>Finish</strong> to quit the program.</li> <li>Label the DVDs or the USB. Always keep them safe!</li> </ol> <h2>Troubleshooting</h2> <h3>The disk creation process cancels</h3> If the creation process cancels, you may need to disable the UAC of your Windows Vista. UAC stands for User Account Controls. You can disable UAC by following these instructions: <ol> <li>Click <strong>Start</strong>.</li> <li>Enter "<em>account</em>" in the search field.</li> <li>The User Accounts items should appear in the list. Click on <strong>User Accounts</strong> to access it</li> <li>Click on <strong>Turn User Control on or off</strong> item (usually the last item from the list). [caption id="attachment_1872" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/windows-vista-disable-uac.png" alt="Turning off the User Account Control in Windows Vista" width="530" height="269" class="size-full wp-image-1872" /> Turning off the User Account Control in Windows Vista[/caption] </li> <li>Make sure the following checkbox is unchecked so UAC is disabled: <em>Use User Account Control (UAC) to help protect your computer</em>. If the checkbox is checked, UAC is enabled.</li> <li>Click <strong>OK</strong>.</li> </ol> You can now start the disk creation process again. <h3>A set of recovery discs has been created for this PC</h3> HP limits the creation of recovery disks only once per computer model. [caption id="attachment_1868" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/hp-recovery-disc-creation-set-of-disks-has-been-created.png" alt="A common error showed while trying to create the disks" width="370" height="146" class="size-full wp-image-1868" /> A common error showed while trying to create the disks[/caption] If the Recovery Disc Creation software displays this error it means that you have already created a set of recovery disks for your computer. You will not be able to create the disks again. US and Canada customers can order a set of recovery disks (for free) from HP. You can also download an alternative recovery disk, if your computer displays boot errors or you need to access and backup your files. Easy Recovery Essentials, our recovery and repair disk, allows you to access and backup files if you're not able to boot into Windows. The Automated Repair feature automatically finds and fixes boot errors your computer may experience. <strong><a href="https://neosmart.net/EasyRE">Download Easy Recovery Essentials from here.</a></strong> <h3>AutoPlay opens when I add the CD or DVD</h3> Ignore the AutoPlay message Windows shows when you add the blank CD or DVD. Simply click the <strong>X</strong> icon from top right to close the window. <h3>The disc you inserted is not blank</h3> If this error appears while running the Recovery Creation software make sure you only use new, blank CDs or DVDs. The recovery disks can't be created on already used media. Consider using an <a href="#Download_alternative_recovery_disk_for_HP">alternative recovery disk - details here</a> <h3>The USB drive is not detected</h3> The HP Recovery Manager, used for Windows 7 and Windows 8, might not work with USB flash drives larger than 32GB in available size. Also, do not use any USB that is labeled as compatible with Windows 8 (these USB are not recognized as external media devices because of Windows 8's To Go feature). [caption id="attachment_1865" align="alignright"]<img src="/wiki/wp-content/uploads/sites/5/2014/04/usb-compatible-windows-8.png" alt="USB flash drive compatible with Windows 8 - DO NOT USE to create the recovery disk" width="107" height="134" class="size-full wp-image-1865" /> USB flash drive compatible with Windows 8 - DO NOT USE to create the recovery disk[/caption] <h2>More Information</h2> [partial name="partial_moreinfo" versions="xp,vista,7,8,server2003,server2008,server2012"] <h3>Applicable Models (HP)</h3> This HP-related knowledge base article applies to the following computer models: <ul> <li><strong>Pavilion series:</strong> G6-1B67CL, 2000 (2000-100CA, 2000-104CA, 2000-120CA, 2000-140CA, 2000-151CA, 2000-210US, 2000-216NR, 2000-217NR, 2000-219DX, 2000-227CL, 2000-239DX, 2000-239WM, 2000-299WM, 2000-329WM, 2000-369NR, 2000-369WM, 2000-412NR, 2000-416DX, 2000-417NR, 2000-425NR, 2000-427CL, 2000-428DX), 2000z (2000Z-100, 2000Z-400), A6100Y, A6110E, A6150E, A6614F, A6620F, CQ60-514NR, D4650E, D4990Y, D5000T, DM1-2010NR, DM1-4010US, DM1-4013NR, DM1-4051XX, DM1Z-4000, DM3-1040US, DM3-1044NR, DM3-1047CL, DM3-1047NR, DM3-1130US, DM3-1131NR, DM3T-1000, DM3Z-1100, DM4-1165DX, DM4-1265DX, DM4-2165DX, DM4-2180US, DM4-2191US, DM4T-1100, DV1000, DV1001AP, DV1001XX, DV1001XX, DV1002AP, DV1002XX, DV1002XX, DV1003AP, DV1004AP, DV1005AP, DV1006AP, DV1007AP, DV1008AP, DV1009AP, DV1009XX, DV1009XX, DV1010AP, DV1010CA, DV1010US, DV1012LA, DV1013AP, DV1014AP, DV1015AP, DV1016AP, DV1017AP, DV1018AP, DV1019AP, DV101EAP, DV1020AP, DV1021AP, DV1022AP, DV1023AP, DV1024AP, DV1025AP, DV1026AP, DV1027AP, DV1029AP, DV1030AP, DV1031AP, DV1032AP, DV1033AP, DV1034AP, DV1035AP, DV1036AP, DV1037AP, DV1040CA, DV1040US, DV1042QV, DV1049CL, DV1060US, DV1065US, DV1100, DV1115LA, DV1117LA, DV1125LA, DV1130CA, DV1130US, DV1131WM-B, DV1133WM, DV1135LA, DV1150US, DV1156CL, DV1170CA, DV1170US, DV1175US, DV1180US, DV1207US, DV1210US, DV1215WM, DV1217US, DV1220US, DV1225CA, DV1227US, DV1240CA, DV1240US, DV1245CL, DV1300, DV1310US, DV1311SE, DV1315CL, DV1315LA, DV1320US, DV1321US, DV1330CA, DV1331SE, DV1340US, DV1399XX, DV1399XX, DV1410US, DV1411SE, DV1420CA, DV1420US, DV1427US, DV1430US, DV1432US, DV1439US, DV1440CA, DV1440US, DV1507CL, DV1510CA, DV1510US, DV1515CL, DV1519US, DV1520CA, DV1520US, DV1530CA, DV1530US, DV1532US, DV1540CA, DV1540US, DV1550SE, DV1580SE, DV1600, DV1610US, DV1620US, DV1622NR, DV1624NR, DV1629US, DV1635CA, DV1648US, DV1650CA, DV1650US, DV1656US, DV1657CL, DV1658US, DV1659US, DV1660CA, DV1660SE, DV1670US, DV1680CA, DV1680US, DV1688US, DV1699XX, DV1699XX, DV1700, DV1708NR, DV1710CA, DV1710US, DV1712US, DV1738OD, DV2-1030US, DV2-1033CL, DV2-1039WM, DV2-1110US, DV2-1118NR, DV2-1134NR, DV2-1199US, DV2000, DV2000Z, DV2015NR, DV2020CA, DV2020US, DV2025LA, DV2025NR, DV2035US, DV2037US, DV2040CA, DV2040US, DV2050US, DV2097EA, DV2110RS, DV2116WM, DV2120US, DV2125NR, DV2130US, DV2171CL, DV2174CL, DV2200, DV2210US, DV2213CL, DV2214US, DV2220US, DV2225NR, DV2310US , DV2312US, DV2313CL, DV2315NR, DV2315US, DV2317CA, DV2320US, DV2402CA, DV2404CA, DV2408CA, DV2410CA, DV2410US, DV2412CA, DV2413CA, DV2413CL, DV2415NR, DV2415US, DV2416US, DV2418CA, DV2418NR, DV2419US, DV2420US, DV2432CA, DV2500T, DV2500TV, DV2500TW, DV2610US, DV2612CA, DV2613C, DV2615NR, DV2615US, DV2617US, DV2620US, DV2660SE, DV2700T, DV2700TV, DV2700TW, DV2700TY, DV2710CA, DV2710US, DV2713CA, DV2715NR, DV2718US, DV2724CA, DV2728CA, DV2736US, DV2740SE, DV2742SE, DV2745SE, DV2807NR, DV2810US, DV2815NR, DV2840SE, DV2845SE, DV2890NR, DV2910US, DV2911US, DV2913CL, DV2915NR, DV2917CL, DV2940SE, DV2941SE, DV2945SE, DV2949SE, DV2990NR, DV2Z-1100, DV4-1014NR, DV4-1020US, DV4-1028US, DV4-1117NR, DV4-1120US, DV4-1123US, DV4-1125NR, DV4-1144US, DV4-1147CL, DV4-1220US, DV4-1222NR, DV4-1225DX, DV4-1235EE, DV4-1275MX, DV4-1379NR, DV4-1400, DV4-1430US, DV4-1431US, DV4-1433CL, DV4-1433SB, DV4-1433US, DV4-1435DX, DV4-1444DX, DV4-1465DX, DV4-1514DX, DV4-1540US, DV4-1541US, DV4-1543SB, DV4-1548DX, DV4-1548NR, DV4-1551DX, DV4-1555DX, DV4-2140US, DV4-2141NR, DV4-2142NR, DV4-2145DX, DV4-2153CL, DV4-2155DX, DV4-2160US, DV4-2161NR, DV4-2162NR, DV4-2164US, DV4-2165DX, DV4-2167SB, DV4-2169NR, DV4-2170US, DV4-2173NR, DV4000, DV4000XX, DV4001XX, DV4004XX, DV4005US, DV4005XX, DV4006XX, DV4007XX, DV4015CL, DV4018CL, DV4020US, DV4030CA, DV4030US, DV4040CA, DV4040US, DV4100, DV4125US, DV4129US, DV4130US, DV4150CA, DV4150US, DV4155CL, DV4155US, DV4165CL, DV4170CA, DV4170US, DV4180US, DV4200, DV4201TU, DV4201TX, DV4201XX, DV4202TU, DV4202TX, DV4202XX, DV4203TU, DV4203TX, DV4203XX, DV4204TU, DV4204TX, DV4205TX, DV4206TX, DV4207EA, DV4207TU, DV4207TX, DV4208TX, DV4209TX, DV4210TX, DV4211TX, DV4212TX, DV4213TX, DV4214TX, DV4215TX, DV4216TX, DV4217CL, DV4217TX, DV4218TX, DV4219TX, DV4220TX, DV4221TX, DV4222TX, DV4223CL, DV4223EA, DV4223TX, DV4224TX, DV4225EA, DV4225NR, DV4225TX, DV4226EA, DV4227EA, DV4230US, DV4232EA, DV4234EA, DV4235EA, DV4236EA, DV4241EA, DV4243EA, DV4245EA, DV4246EA, DV4250CA, DV4250EA, DV4250US, DV4251EA, DV4253EA, DV4253US, DV4254EA, DV4257US, DV4261EA, DV4264EA, DV4266EA, DV4268EA, DV4269EA, DV4269US, DV4270CA, DV4270EA, DV4270US, DV4271EA, DV4272EA, DV4272US, DV4273EA, DV4275EA, DV4275NR, DV4276EA, DV4277EA, DV4280EA, DV4282EA, DV4283EA, DV4284EA, DV4285EA, DV4287EA, DV4288EA, DV4289EA, DV4290EA, DV4291EA, DV4294EA, DV4295EA, DV4296EA, DV4305US, DV4307CA, DV4307CL, DV4308WM, DV4310US, DV4320US, DV4330CA, DV4330US, DV4335NR, DV4340CA, DV4400, DV4401RS, DV4410US, DV4419US, DV4420CA, DV4420US, DV4I-2100, DV4T-1000, DV4T-1100, DV4T-1400, DV4T-1500, DV4Z-1200, DV5-1000US, DV5-1002NR, DV5-1002US, DV5-1003CL, DV5-1003NR, DV5-1004NR, DV5-1007CL, DV5-1008CA, DV5-1010US, DV5-1015NR, DV5-1017NR, DV5-1098NR, DV5-1099NR, DV5-1113US, DV5-1119NR, DV5-1120US, DV5-1125NR, DV5-1127CL, DV5-1132US, DV5-1138NR, DV5-1140US, DV5-1159SE, DV5-1160US, DV5-1166US, DV5-1183CL, DV5-1224US, DV5-1233SE, DV5-1234SE, DV5-1235DX, DV5-1250US, DV5-1251NR, DV5-1253CL, DV5-1254US, DV5-1392NR, DV5000, DV5000T, DV5001XX, DV5017CL, DV5020CA, DV5020US, DV5029US, DV5030US, DV5035NR, DV5040US, DV5050EA, DV5088XX, DV5100, DV5110CA, DV5110US, DV5115NR, DV5116NR, DV5117CA, DV5117CL, DV5120US, DV5123CL, DV5129US, DV5130CA, DV5130US, DV5135NR, DV5139US, DV5140CA, DV5140US, DV5150US, DV5163CL, DV5167CL, DV5170US, DV5200, DV5210CA, DV5210US, DV5215CA, DV5215US, DV5216CA, DV5216CL, DV5218NR, DV5220CA, DV5220US, DV5222NR, DV5223OM, DV5224NR, DV5225CA, DV5226CA, DV5229OM, DV5229US, DV5230CA, DV5230US, DV5235CA, DV5236OM, DV5237CA, DV5237CL, DV5240CA, DV5240US, DV5250CA, DV5250US, DV5T-1000, DV5T-1100, DV5T-1200SE, DV5TSE-1100, DV5Z-1000, DV5Z-1200, DV6-1030US, DV6-1054CL, DV6-1149WM, DV6-1230US, DV6-1234NR, DV6-1238NR, DV6-1240US, DV6-1243CL, DV6-1245DX, DV6-1247CL, DV6-1250US, DV6-1253CL, DV6-1259DX, DV6-1260SE, DV6-1263CL, DV6-1268NR, DV6-1280US, DV6-1334US, DV6-1350US, DV6-1351NR, DV6-1352DX, DV6-1353CL, DV6-1354US, DV6-1355DX, DV6-1359WM, DV6-1360US, DV6-1362NR, DV6-1363CL, DV6-1375DX, DV6-1378NR, DV6-2150US, DV6-2151CL, DV6-2152NR, DV6-2155DX, DV6-2157WM, DV6-2162NR, DV6-2170US, DV6-2171NR, DV6-2173CL, DV6-2190US, DV6-2192NR, DV6-3001XX, DV6-3010US, DV6-3012HE, DV6-3013CL, DV6-3013NR, DV6-3017NR, DV6-3019WM, DV6-3020US, DV6-3022US, DV6-3025DX, DV6-3030US, DV6-3031NR, DV6-3032NR, DV6-3033CL, DV6-3033HE, DV6-3034NR, DV6-3037NR, DV6-3037SB, DV6-3040US, DV6-3050US, DV6-3051XX, DV6-3052NR, DV6-3053HE, DV6-3055DX, DV6-3120US, DV6-3122US, DV6-3123CL, DV6-3124NR, DV6-3132NR, DV6-3134NR, DV6-3145DX, DV6-3210US, DV6-3216US, DV6-3217CL, DV6-3225DX, DV6-3230US, DV6-3236NR, DV6-3259WM, DV6-6110US, DV6-6115NR, DV6-6117DX, DV6-6119WM, DV6-6123CL, DV6-6131US, DV6-6135DX, DV6-6140US, DV6-6144NR, DV6-6145DX, DV6-6146NR, DV6-6149NR, DV6-6157CL, DV6-6173CL, DV6-6183NR, DV6-6185NR, DV6-6C10US, DV6-6C29WM, DV6-6C35DX, DV6-6C57NR, DV6-7010US, DV6-7013CL, DV6-7020US, DV6-7024NR, DV6-7027NR, DV6-7029WM, DV6-7043CL, DV6-7051XX, DV6-7112HE, DV6-7114NR, DV6-7115NR, DV6-7122HE, DV6-7134NR, DV6-7135NR, DV6-7136NR, DV6-7137NR, DV6-7138US, DV6000, DV6000T, DV6000Z, DV6058CL, DV6102OD, DV6103NR, DV6103OD, DV6103US, DV6104NR, DV6105US, DV6107US, DV6108NR, DV6108US, DV6109OM, DV6110US, DV6112US, DV6113US, DV6115US, DV6117CC, DV6117US, DV6119US, DV6120CA, DV6120US, DV6125OM, DV6125SE, DV6129US, DV6130CA, DV6130US, DV6131OD, DV6133NR, DV6133OD, DV6134US, DV6135CA, DV6135NR, DV6139US, DV6140CA, DV6140US, DV6149US, DV6150CA, DV6150US, DV6165CL, DV6171CL, DV6174CA, DV6174CL, DV6200, DV6200XX, DV6205CA, DV6205US, DV6206US, DV6208NR, DV6213CL, DV6215CA, DV6215US, DV6225US, DV6226US, DV6227CL, DV6233SE, DV6235CA, DV6235NR, DV6235US, DV6236US, DV6243CL, DV6244US, DV6245CA, DV6245US, DV6246US, DV6247CA, DV6247CL, DV6253CL, DV6255CA, DV6255US, DV6256US, DV6258SE, DV6263CL, DV6265CA, DV6265US, DV6267CL, DV6275US, DV6299XX, DV6305CA, DV6305US, DV6306RS, DV6307CA, DV6308CA, DV6308NR, DV6315CA, DV6324US, DV6325CA, DV6325US, DV6326US, DV6327CA, DV6327CL, DV6335CA, DV6335US, DV6337CL, DV6338SE, DV6345US, DV6353CA, DV6353CL, DV6353US, DV6355CA, DV6355US, DV6358SE, DV6363CA, DV6365US, DV6375US, DV6400, DV6400A, DV6401CA, DV6402CA, DV6403CL, DV6404CA, DV6405CA, DV6405US, DV6406CA, DV6406NR, DV6408CA, DV6408NR, DV6409CA, DV6409US, DV6409WM, DV6410CA, DV6415CA, DV6415US, DV6416CA, DV6418CA, DV6423OM, DV6424CA, DV6425CA, DV6425US, DV6426CA, DV6426US, DV6427CL, DV6428CA, DV6433CL, DV6435CA, DV6436NR, DV6439NR, DV6445US, DV6446US, DV6447OM, DV6448SE, DV6448US, DV6449US, DV6450US, DV6452SE, DV6458SE, DV6470US, DV6500T, DV6500Z, DV6563CL, DV6565CA, DV6565US, DV6567CL, DV6568SE, DV6575CA, DV6575US, DV6585CA, DV6597XX, DV6598XX, DV6600, DV6600XX, DV6601NR, DV6602NR, DV6603CA, DV6604CL, DV6604NR, DV6605CA, DV6605US, DV6607CL, DV6607NR, DV6607RS, DV6608CA, DV6609WM, DV6611CA, DV6612CA, DV6618CA, DV6622CA, DV6623CL, DV6624CA, DV6625CA, DV6625US, DV6626CA, DV6626US, DV6627CA, DV6627NR, DV6627OM, DV6628US, DV6629CA, DV6629US, DV6629WM, DV6631CA, DV6631NR, DV6632NR, DV6633NR, DV6633US, DV6634NR, DV6636NR, DV6640US, DV6642CA, DV6643CL, DV6645CA, DV6645US, DV6646US, DV6647CL, DV6647NR, DV6648SE, DV6653CL, DV6654US, DV6660SE, DV6662SE, DV6663CA, DV6663CL, DV6663US, DV6670CA, DV6672US, DV6675US, DV6700, DV6700T, DV6700XX, DV6700Z, DV6701CA, DV6701US, DV6702US, DV6702XX, DV6704CA, DV6704NR, DV6705CA, DV6707US, DV6713CA, DV6714CA, DV6716CA, DV6718CA, DV6724CA, DV6725CA, DV6725US, DV6727CA, DV6728CA, DV6729CA, DV6729US, DV6736NR, DV6744CA, DV6745US, DV6746CA, DV6746US, DV6747CL, DV6747NR, DV6748CA, DV6748US, DV6749US, DV6751US, DV6752US, DV6753CA, DV6753CL, DV6753US, DV6755CA, DV6755US, DV6756US, DV6757CA, DV6758US, DV6768SE, DV6770SE, DV6772NR, DV6773CL, DV6775US, DV6780CA, DV6780SE, DV6785CA, DV6785SE, DV6807US, DV6809US, DV6809WM, DV6810US, DV6811NR, DV6812NR, DV6815NR, DV6823US, DV6830US, DV6833US, DV6835NR, DV6837CL, DV6838NR, DV6839CL, DV6853CL, DV6870US, DV6871US, DV6875SE, DV6880SE, DV6883CL, DV6885SE, DV6910US, DV6911OM, DV6911US, DV6913RS, DV6915NR, DV6917CL, DV6917NR, DV6918SE, DV6920US, DV6926NR, DV6928US, DV6929NR, DV6929WM, DV6930US, DV6933CL, DV6936US, DV6937CL, DV6938SE, DV6940SE, DV6958SE, DV6985SE, DV6T-1100, DV6T-1200, DV6T-1300, DV6T-2100, DV6T-2300, DV6T-3000, DV6T-6100, DV6T-7000, DV6Z-1000, DV6Z-1100, DV6Z-3000, DV6Z-6100, DV7-1016NR, DV7-1020US, DV7-1023CL, DV7-1025NR, DV7-1127CL, DV7-1129WM, DV7-1130US, DV7-1133CL, DV7-1134US, DV7-1135NR, DV7-1137US, DV7-1157CL, DV7-1170US, DV7-1175NR, DV7-1183CL, DV7-1232NR, DV7-1240US, DV7-1243CL, DV7-1245DX, DV7-1247CL, DV7-1260US, DV7-1261WM, DV7-1262US, DV7-1264NR, DV7-1267CL, DV7-1270US, DV7-1273CL, DV7-1275DX, DV7-1279WM, DV7-1285DX, DV7-1426NR, DV7-1444US, DV7-1448DX, DV7-1450US, DV7-1451NR, DV7-1464NR, DV7-1468NR, DV7-2001XX, DV7-2040US, DV7-2043CL, DV7-2045DX, DV7-2111US, DV7-2170US, DV7-2173CL, DV7-2177CL, DV7-2180US, DV7-2185DX, DV7-3051XX, DV7-3057NR, DV7-3060US, DV7-3061NR, DV7-3063CL, DV7-3065DX, DV7-3067CL, DV7-3067NR, DV7-3069WM, DV7-3078NR, DV7-3079NR, DV7-3079WM, DV7-3080US, DV7-3085DX, DV7-3089NR, DV7-3160US, DV7-3162NR, DV7-3163CL, DV7-3164CL, DV7-3165DX, DV7-3166NR, DV7-3167NR, DV7-3169WM, DV7-3171NR, DV7-3173NR, DV7-3174NR, DV7-3180US, DV7-3183CL, DV7-3183NR, DV7-3186CL, DV7-3187CL, DV7-3187NR, DV7-3188CL, DV7-4003XX, DV7-4070US, DV7-4071NR, DV7-4072NR, DV7-4073NR, DV7-4077CL, DV7-4080US, DV7-4083CL, DV7-4087CL, DV7-4157CL, DV7-4165DX, DV7-4169WM, DV7-4170US, DV7-4177NR, DV7-6135DX, DV7-6156NR, DV7-6157CL, DV7-6157NR, DV7-6163CL, DV7-6163US, DV7-6169NR, DV7-6175US, DV7-6177DX, DV7-6178US, DV7-6179US, DV7-6185US, DV7-6187CL, DV7-6191NR, DV7-6195US, DV7-6198NR, DV7-6199US, DV7-6B56NR, DV7-6B57NR, DV7-6C27CL, DV7-6C95DX, DV7T-1000, DV7T-1100, DV7T-1200, DV7T-2000, DV7T-3000, DV7T-3100, DV7T-3300, DV7T-4000, DV7T-6100, DV7Z-1000, DV8000, DV8000T, DV8013CL, DV8013XX, DV8040CA, DV8040US, DV8040XX, DV8099XX, DV8100, DV8100Z, DV8110US, DV8113CL, DV8120CA, DV8125NR, DV8130US, DV8135NR, DV8140US, DV8200, DV8210CA, DV8210US, DV8213CL, DV8220CA, DV8220US, DV8225CA, DV8225NR, DV8230CA, DV8230US, DV8233CL, DV8235NR, DV8240US, DV8280US, DV8300, DV8301NR, DV8305CA, DV8305US, DV8309US, DV8310CA, DV8310US, DV8315CA, DV8315NR, DV8320CA, DV8320US, DV8327CA, DV8327CL, DV8328CA, DV8330US, DV8333CL, DV8339US, DV8380US, DV8408US, DV9000, DV9000T, DV9000Z, DV9001EA, DV9002US, DV9004US, DV9005CA, DV9005US, DV9006OM, DV9007US, DV9008NR, DV9008US, DV9009CA, DV9009CL, DV9009NR, DV9009US, DV9010CA, DV9010US, DV9013CA, DV9013CL, DV9023US, DV9030US, DV9033CL, DV9034NR, DV9035NR, DV9040US, DV9060US, DV9074CL, DV9200, DV9200XX, DV9201CA, DV9205CA, DV9205US, DV9207US, DV9208NR, DV9210CA, DV9210US, DV9220CA, DV9220US, DV9225US, DV9230US, DV9231CA, DV9233CA, DV9233CL, DV9235NR, DV9260NR, DV9260US, DV9265LA, DV9275LA, DV9287CL, DV9299XX, DV9308NR, DV9310CA, DV9310US, DV9315CA, DV9317CA, DV9317CL, DV9318CA, DV9320CA, DV9320US, DV9330US, DV9334US, DV9335NR, DV9339US, DV9343CA, DV9347CL, DV9408CA, DV9408NR, DV9410CA, DV9410US, DV9413CL, DV9417CA, DV9417CL, DV9418CA, DV9420CA, DV9420US, DV9428CA, DV9428NR, DV9429US, DV9438CA, DV9443CA, DV9500, DV9500T, DV9500Z, DV9515CA, DV9525US, DV9535NR, DV9535US , DV9540US, DV9543CL, DV9547CL, DV9548US, DV9600, DV9606CA, DV9607NR, DV9607US, DV9608CA, DV9608NR, DV9609NR, DV9610CA, DV9610US, DV9612CA, DV9614CA, DV9615CA, DV9616CA, DV9617NR, DV9618CA, DV9620US, DV9622NR, DV9623CA, DV9623CL, DV9623NR, DV9625CA, DV9626US, DV9627CL, DV9628CA, DV9628NR, DV9629CA, DV9634CA, DV9635CA, DV9638US, DV9640CA, DV9640US, DV9644CA, DV9650US, DV9653CL, DV9657CL, DV9700T, DV9700Z, DV9715NR, DV9720US, DV9723CL, DV9727CL, DV9727US, DV9728CL, DV9730NR, DV9730US, DV9734NR, DV9740US, DV9743CL, DV9747CL, DV9750US, DV9810US, DV9812US, DV9815NR, DV9817CL, DV9819WM, DV9820US, DV9823CL, DV9825NR, DV9827CL, DV9830US, DV9832NR, DV9843CL, DV9910US, DV9912NR, DV9913CL, DV9917CL, DV9920US, DV9922US, DV9925NR, DV9927CL, DV9930US, DV9933CL, DVV6045NR, DX6650US, DX6667CL, F4307, F4308, F4309, F5122, F5178, 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742N, 743, 743C, 743G, 746C, 7490, 750, 750C, 750N, 751, 751N, 751X, 752, 752C, 752N, 752W, 753, 753C, 753N, 754N, 7560, 760, 760C, 760N, 761, 761C, 761N, 762, 762C, 762N, 763C, 763N, 764C, 764N, 764X, 771N, 772C, 772N, 774E, 774Y, 775E, 775E, 775Y, 780C, 780N, 790N, 781C, 782C, 783, 783C, 7840, 7842, 7845, 7850, 7855, 7864, 7865, 7867, 7875, 7900, 7905, 7915, 7917, 792, 7920, 792C, 792N, 793, 7935, 7936, 793C, 7940, 794C, 794N, 7950, 7955, 7960, 7965, 7966, 7970, 7975, 8210, 8240, 8246, 8275, 8360, 8400M, 8490, 8500, 8543C, 854N, 8550C, 8555C, 8560C, 8562, 8565C, 8570C, 8576C, 8595C, 863N, 864N, 8650, 8650C, 8652, 8652C, 8655C, 8656C, 8660, 8660C, 8665, 8665C, 8668, 8668C, 8670C, 8674D, 8676C, 8693, 8693C, 8710, 8720, 873N, 8750C, 8754C, 8755C, 8756C, 8762C, 876X, 8770C, 883N, 8860, 8870, 901, 950, 951, 952X, 9680C, 9682C, 9690C, 9692C, 9800, 980C, 980X-A, 9870, 9880, 9895, 9905, 9995, A1000N, A1000Y, A1006N, A1007W, A1010N, A1010Y, A1012X, A1013W, A1016X, A1017C, A1019H, A1020N, A1022N, A1023C, A1025C, A1030E-2, A1030N, A1034N, A1035C, A1040N, A1050Y, A1053W, A1063W, A1073W, A1100E, A1100N, A1100Y, A1101N, A1102N, A1104X, A1106N, A1110N, A1110Y, A1112N, A1113ON, A1113W, A1114N, A1116X, A1118X, A1120N, A1123C, A1125C, A1129N, A1130E, A1130N, A1132N, A1133W, A1140N, A1150Y, A1163W, A1173W, A1200E, A1200Y, A1203W, A1206N, A1209N, A1210N, A1211N, A1213W, A1214N, A1217N, A1218N-B, A1219H, A1220N, A1221N, A1222N, A1223W, A1224N, A1226N, A1228X, A1229X, A1230N, A1235C, A1240N, A1243W, A1245C, A1247C, A1250N, A1253W, A1257C, A1265W, A1267C, A1268C, A1283W, A1310N, A1310Y, A1312N, A1314N, A1315N, A1319H, A1320N, A1320Y, A1323W, A1324N, A1328X, A1329X, A1330E, A1330N, A1340N, A1350N, A1350Y, A1355C, A1357C, A1373W, A1383W, A1400E, A1400Y, A1410E, A1410N, A1410Y, A1412N, A1419H, A1420N, A1423W, A1424N, A1426X, A1428X, A1430N, A1440N, A1445N, A1450N, A1467C, A1473W, A1477C, A1483W, A1487C, A1510N, A1512X, A1514N, A1517X, A1519H, A1520E, A1520N, A1520Y, A1523W, A1524N, A1528X, A1530E, A1530N, A1532N, A1534X, A1540N, A1542N, A1547C, A1550E, A1550N, A1550Y, A1560N, A1587C, A1600N, A1606N, A1610N, A1612N, A1613W, A1616N, A1619H, A1620E, A1620N, A1620Y, A1623W, A1624N, A1626N, A1630N, A1632X, A1637C, A1640N, A1642X, A1644X, A1646NX, A1647C, A1648X, A1650E, A1650Y, A1654N, A1657C, A1677C, A1700N, A1709N, A1710N, A1712N, A1719N, A1720N, A1723W, A1726X, A1730N, A1737C, A1740N, A1742N, A1747C, A1748X, A1750E, A1750Y, A1767C, A1777C, A200N, A200Y, A206X, A210E, A210N, A220N, A230N, A244W, A245C, A250E, A250N, A250Y, A255C, A257C, A262N, A264W, A265C, A282N, A287X, A288N, A290N, A296N, A300N, A300Y, A302X, A305W, A306X, A307X, A310E, A310N, A316N, A317X, A320N, A324X, A330N, A335W, A336N, A340N, A342N, A345C, A345W, A347X, A350E, A350N, A350Y, A362N, A365C, A367C, A375C, A376X, A384X, A387X, A400N, A400Y, A404X, A405N, A406X, A408X, A410E, A410N, A410Y, A412N, A414X, A418X, A420N, A422N, A424X, A4302F, A4308F, A430N, A4310F, A4311F, A4313W, A4316F, A4317C, A4327C, A434N, A445C, A445W, A446X, A450E, A450N, A4511F, A462X, A465C, A465W, A475C, A500N, A500Y, A510E, A510N, A518X, A520N, A522N, A523X, A524X, A527X, A530E, A530N, A532X, A535W, A545C, A550E, A550Y, A556X, A562N, A564N, A566N, A574N, A6000N, A6000Y, A6009N, A600N, A600Y, A6010E, A6010N, A6013W, A6019H, A6028X, A6030N, A6037C, A6040N, A6042N, A6045X, A604X, A6050E, A6050Y, A6057C, A605X, A6077C, A6109N, A610E, A610N, A610Y, A6110N, A6112N, A6113W, A6114X, A6118X, A6119H, A6120N, A6123W, A6124X, A612X, A6130N, A6137C, A6138X, A6142N, A614N, A6150Y, A6152N, A6157C, A6167C, A6177C, A618X, A6200N, A6200T, A6202N, A6203W, A6207C, A620N, A6210Z, A6212N, A6213W, A6214X, A6217C, A6218X, A6219H, A6220N, A6223W, A6228X, A622N, A6230N, A6234X, A6235X, A6237C, A6238X, A6242N, A6244N, A6245N, A6248X, A624X, A6250T, A6250Z, A6257C, A6300F, A6300T, A6302F, A6303W, A630N, A6312P, A6313W, A6314F, A6317C, A6318F, A6319FH, A6323W, A6330F, A6332F, A6333W, A6334F, A6337C, A6342P, A6345F, A6347C, A6350Z, A6352F, A6357C, A635W, A6360T, A636N, A6400F, A6402F, A6403W, A6407C, A640N, A6412P, A6414F, A6417C, A6418F, A6419FH, A642N, A6430F, A6432F, A6433W, A6434F, A6437C, A643N, A6442P, A6452F, A6457C, A645C, A645W, A646C, A647C, A6500F, A6500Z, A6502F, A650E, A650Y, A6510T, A6512P, A6514F, A6515F, A6518F, A6519FH, A6522F, A6524F, A6528P, A6530F, A6532F, A6534F, A6535C, A6537C, A6542P, A6544F, A6547C, A6552F, A6554F, A6560T, A6560Z, A6567C, A656X, A6600F, A6600Z, A6602F, A6603W, A6604F, A6607C, A6610T, A6614F, A6618F, A6619F, A6620F, A6622F, A6624F, A6628F, A6632F, A6634F, A6637C, A6638F, A6642P, A6645F, A6647C, A6648F, A6650F, A6652F, A6655F, A6658F, A6660T, A6660Z, A6667C, A6683W, A6700F, A6700Y, A6700Z, A6702F, A6703W, A6704F, A6707C, A6708F, A6710T, A6712F, A6719F, A6720F, A6720Y, A6724C, A6734F, A6742P, A6745F, A6747C, A6750F, A6750T, A6750Y, A6752F, A6755F, A6755Y, A6757C, A6763W, A6767C, A6803W, A6807C, A6813W, A6814Y, A6826F, A6827C, A6838F, A6847C, A6857C, A6863W, A700N, A700Y, A705W, A706N, A708N, A710E, A710N, A712N, A714X, A720N, A724N, A730N, A732N, A735W, A736N, A737N, A742X, A744X, A747C, A749C, A750E, A750Y, A752N, A762X, A767C, A775C, A785C, A800N, A800Y, A804N, A805N, A807W, A808X, A809RS, A810E, A810N, A810Y, A813W, A814X, A815N, A817N, A818N, A819N, A820N, A822N, A824N, A830N, A832N, A839N, A844N, A845W, A847C, A850E, A850Y, A867C, CQ5700F, CQ5700Y, CQ5720F, D1000E, D1000Y, D4000E, D4100E, D4100E (PX191AV), D4100Y, D4500E, D4500Y, D4600Y, D4650E, D4650Y, D4790Y, D4890Y, D4995T, D4996T, D4999T, D5000T, D5000Z, D5200T, D530, D538, DC5000, DC5000S, DX5150, E9100Z, E9105F, E9105Z, E9107C, E9110T, E9120F, E9120Y, E9127C, E9137C, E9140F, E9150T, E9160F, E9180F, E9180T, E9220F, E9220Y, E9227C, E9230F, E9230Y, E9237C, E9240F, E9260F, E9262F, E9270F, E9280F, E9290F, E9300Z, G60-445DX, H8-1010, H8-1020, H8-1040, H8-1120, H8-1200Z, H8-1202, H8-1205, H8-1210T, H8-1220T, H8-1230Z, H8-1240T, H8-1241, H8-1256S, H8-1260T, H8-1280T, H9-1100Z, H9-1110T, H9-1120T, H9-1130, H9-1150T, H9-1170T, H9-1180, HP515N, IQ804, IQ840, IQ846, IQ846T, M1000Y, M1050E, M1050Y, M1070N, M1072N, M1080N, M1082N, M1090N, M1095C, M1160N, M1170N, M1171N, M1180N, M1195C, M1264N, M1265C, M1270N, M1277C, M1280N, M1295C, M1297C, M260N, M270N, M300Y, M370N, M376N, M377N, M380N, M385C, M390N, M400Y, M470N, M476N, M480N, M490N, M495C, M7060N, M7063W, M7067C, M7070N, M7077C, M7087C, M7100E, M7100Y, M7160N, M7163W, M7167C, M7170N, M7177C, M7183C, M7246N, M7248N, M7250N, M7257C, M7259C, M7260N, M7263W, M7265C, M7267C, M7277C, M7287C, M7300E, M7300Y, M7330N, M7334N, M7350N, M7357C, M7360N, M7360Y, M7363W, M7367C, M7434N, M7457C, M7463W, M7467C, M7470N, M7480N, M7490N, M7500E, M7500Y, M7557C, M7560N, M7560Y, M7567C, M7570N, M7580N, M7590N, M7600E, M7600Y, M7640N, M7643W, M7650N, M7657C, M7658N, M7659N, M7660E, M7664X, M7667C, M7674N, M7680N, M7680Y, M7684N, M7690E, M7690N, M7690Y, M7747C, M7750N, M7757C, M7760N, M7763W, M7780N, M7790E, M7790Y, M8000E, M8000N, M8000Y, M8010Y, M8013W, M8020N, M8047C, M8100E, M8100N, M8100Y, M8109N, M8120N, M8125X, M8147C, M8167C, M8187C, M8200N, M8204X, M8226X, M8247C, M8277C, M8300F, M8307C, M8325F, M8327C, M8330F, M8357C, M8400F, M8407C, M8417C, M8425F, M8430F, M8457C, M8517C, M8525F, M8530F, M8532F, M8547C, M8714F, M9000T, M9000Z, M9040N, M9047C, M9060N, M9077C, M9100T, M9100Z, M9150F, M9152P, M9160F, M9177C, M9180F, M9250F, M9252P, M9260F, M9277C, M9280F, M9300T, M9300Z, M9340F, M9350F, M9357C, M9360F, M9400F, M9400T, M9400Z, M9402F, M9405F, M9417C, M9425F, M9426F, M9428F, M9450F, M9452P, M9457C, M9458F, M9500F, M9500T, M9500Y, M9500Z, M9505F, M9510F, M9510Y, M9515F, M9515Y, M9517C, M9520F, M9520Y, M9525F, M9528C, M9550F, M9550Y, M9552P, M9650F, M9660F, M9715F, MS213, MS214, MS220Z, MS225, MS227, MS230Z, MS235, MS237, OMNI 120 (OMNI 120-1123W, OMNI 120-1133W), P2 (P2-1013W, P2-1033W, P2-1049, P2-1105, P2-1113W, P2-1119, P2-1122, P2-1134), P6 (P6-2016, P6-2100Z, P6-2120, P6-2120T, P6-2133W, P6-2143W), P6100Z, P6101F, P6102F, P6107C, P6110F, P6110T, P6110Y, P6112P, P6115Y, P6116F, P6120F, P6120T, P6122F, P6124C, P6126F, P6127C, P6128F, P6130F, P6130Y, P6133F, P6140F, P6142P, P6144F, P6150T, P6152F, P6157C, P6177C, P6180T, P6202F, P6203W, P6204Y, P6207C, P6208F, P6210F, P6210Y, P6211F, P6212F, P6213W, P6214Y, P6216F, P6217C, P6218F, P6219F, P6226F, P6228P, P6230F, P6230Y, P6234F, P6236F, P6240F, P6241F, P6242F, P6243W, P6245F, P6247C, P6257C, P6267C, P6277C, P6300Z, P6302F, P6310F, P6310T, P6310Y, P6311F, P6313W, P6314F, P6317C, P6318F, P6319F, P6320F, P6320Y, P6330F, P6331P, P6332C, P6334F, P6336F, P6340F, P6340Y, P6342F, P6347C, P6350Z, P6367C, P6370T, P6380T, P6387C, P6402F, P6404Y, P6500Z, P6501C, P6501F, P6503F, P6504F, P6505F, P6506F, P6507C, P6510F, P6510T, P6510Y, P6511F, P6514F, P6516F, P6517C, P6518F, P6519F, P6520F, P6520Y, P6521C, P6522F, P6523W, P6524F, P6527C, P6530F, P6531C, P6531P, P6532F, P6533W, P6534F, P6536F, P6537C, P6540F, P6540Y, P6542F, P6547C, P6550Z, P6557C, P6570T, P6577C, P6580T, P6597C, P6604F, P6604Y, P6605F, P6606F, P6608F, P6610F, P6612P, P6614F, P6616F, P6617C, P6620F, P6621C, P6622F, P6623W, P6624Y, P6625F, P6630F, P6631P, P6632F, P6633W, P6636F, P6640F, P6641F, P6642F, P6644Y, P6649C, P6653W, P6654Y, P6674Y, P6677C, P6687C, P6700Z, P6703W, P6710F, P6711F, P6715F, P6716F, P6720F, P6726F, P6726F-B, P6730F, P6733W, P6740F, P6741C, P6754Y, P6777C, P6803W, P6823W, P7-1001, P7-1003W, P7-1007C, P7-1010, P7-1011, P7-1017C, P7-1020, P7-1026, P7-1037C, P7-1054, P7-1110, P7-1120, P7-1126S, P7-1137C, P7-1147C, P7-1154, P7-1174, P7-1202, P7-1203, P7-1205, P7-1207C, P7-1210, P7-1215, P7-1218, P7-1219, P7-1220, P7-1225, P7-1226S, P7-1227C, P7-1228, P7-1229, P7-1231, P7-1233W, P7-1234, P7-1235, P7-1236S, P7-1238, P7-1240, P7-1243, P7-1244, P7-1245, P7-1246C, P7-1247C, P7-1251, P7-1252, P7-1254, P7-1256C, P7-1257C, P7-1258, P7-1261, P7-1267C, P7-1268C, P7-1269C, P7-1270T, P7-1280T, P7-1287C, P7-1297C, P7-1298C, P7-1299C, S3000E, S3000Y, S3012N, S3020N, S3023W, S3027C, S3037C, S3100E, S3100N, S3100Y, S3120N, S3122X, S3123W, S3127C, S3137C, S3200N, S3200T, S3200Z, S3220N, S3223W, S3242X, S3300F, S3300T, S3300Z, S3301F, S3307C, S3320F, S3321P, S3323W, S3330F, S3400F, S3401F, S3407C, S3420F, S3421P, S3430F, S3500F, S3500T, S3500Z, S3505F, S3507C, S3521P, S3530F, S3600F, S3600T, S3620F, S3650F, S3700F, S3700Y, S3700Z, S3707C, S3710T, S3712F, S3713W, S3720F, S3720Y, S3750F, S3750T, S3750Y, S3816F, S5-1010, S5-1020, S5-1021P, S5-1024, S5-1110, S5-1126, S5-1200Z, S5-1205Z, S5-1210T, S5-1217, S5-1224, S5-1234, S5-1260, S5100Z, S5107C, S5110T, S5112F, S5113W, S5114F, S5116F, S5117C, S5118F, S5120F, S5120Y, S5122F, S5123W, S5133W, S5150T, S5160F, S5202F, S5212Y, S5213W, S5216F, S5220F, S5220Y, S5227C, S5247C, S5257C, S5300Z, S5302F, S5304Y, S5305Z, S5310F, S5310T, S5310Y, S5311F, S5350Z, S5360F, S5361F, S5370T, S5380T, S5412P, S5414Y, S5500Z, S5501F, S5503W, S5508F, S5510F, S5510T, S5510Y, S5514F, S5514Y, S5550Z, S5560F, S5562F, S5570T, S5580T, S5601F, S5610F, S5610Y, S5613W, S5614F, S5620F, S5621F, S5657C, S5660F, S5703W, S5704Y, S5705F, S5710F, S5713W, S5753W, S7210N, S7220N, S7310N, S7320N, S7400N, S7410N, S7415C, S7420N, S7421C, S7500E, S7500Y, S7510N, S7517C, S7520N, S7527C, S7530N, S7600E, S7600N, S7600Y, S7605N, S7612N, S7613W, S7617C, S7620N, S7627C, S7700E, S7700N, S7700Y, S7712N, S7713W, S7727C, SR5505F, SR5507F, SR5508F, SR5510F, SR5518F, SR5548F, SR5550F, SR5552F, XE732, XE734, XE736, XE738, XE742, XE744, XE746, XE748, XE749, XE763, XE783, XE824, XE839, XG814, XG823, XG833, XG834, XG836, XG838, XG843, XG922, XL733, XL754, XL756, XL759, XL761, XL773, XL844, XL847, XL848, XL866, XL876, XL912, XL916, XL918, XL946, XP983, XT846, XT853, XT856, XT858, XT868, XT878, XT913, XT914, XT919, XT921, XT923, XT926, XT928, XT930, XT931, XT933, XT934, XT936, XT938, XT948, XT953, XT958, XT963, XT966, XT967, XT970, XT973, XT983, XT993, XV886, XV888, XV976</li> <li><strong>Mini series:</strong> 1000, 1001XX, 1030NR, 1035NR, 110 (110-1000, 110-1001XX, 110-1002XX, 110-1012NR, 110-1014NR, 110-1020NR, 110-1022NR, 110-1023NR, 110-1024NR, 110-1025DX, 110-1026NR, 110-1030NR, 110-1031NR, 110-1032NR, 110-1033CL, 110-1034NR, 110-1036NR, 110-1037NR, 110-1045DX, 110-1046NR, 110-1047NR, 110-1050NR, 110-1100, 110-1109NR, 110-1129NR, 110-1212NR, 1100CM), 110C (110C-1001N, 110C-1001NR, 110C-1006NR, 110C-1040DX, 110C-1048NR, 110C-1100DX), 1115NR, 1116NR, 1125NR, 1130CM, 1140NR, 1141NR, 1150CM, 1160CM, 1170CM, 1180CM, 311-1037NR</li> <li><strong>Small Form Factor series:</strong> DC5000, DC5100, DX5150</li> <li><strong>Pavilion Elite series:</strong> HPE H8-1010, HPE H8-1020, HPE H8-1040, HPE-110F, HPE-110T, HHPE-112Y, HPE-120F, HPE-127C, HPE-130F, HPE-137C, HPE-140F, HPE-141F, HPE-142C, HPE-150F, HPE-150T, HPE-170F, HPE-170T, HPE-171F, HPE-175Z, HPE-180T, HPE-190T, HPE-204F, HPE-209F, HPE-210F, HPE-210Y, HPE-230F, HPE-235F, HPE-240F, HPE-250F, HPE-257C, HPE-270F, HPE-300Z, HPE-310T, HPE-337C, HPE-341F, HPE-342F, HPE-350T, HPE-360Z, HPE-361C, HPE-367C, HPE-371F, HPE-372F, HPE-380T, HPE-390T, HPE-400F, HPE-400Y, HPE-410F, HPE-410Y, HPE-421F, HPE-430F, HPE-431F, HPE-440F, HPE-441F, HPE-442F, HPE-447C, HPE-450F, HPE-467C, HPE-470F, HPE-477C, HPE-500F, HPE-500Z</li> <li><strong>TouchSmart series:</strong> 100 (100-5155, 100-5157), 200 (200-5251), 300 (300-1003, 300-1007, 300-1017, 300-1020, 300-1025, 300-1100Z, 300-1120, 300-1122, 300-1124, 300-1125, 300-1128, 300-1129, 300-1200Z, 300-1205, 300-1205Z, 300-1223), 310 (310-1124F, 310-1125F, 310-1125Y, 310-1126, 310-1155F, 310-1155Y), 610 (610-1030F, 610-1030Y, 610-1031F, 610-1032F, 610-1050F, 610-1050Y), IQ504, IQ505, IQ506, IQ507, IQ524, IQ525, IQ526, IQ527, IQ546T, IQ804, IQ840, IQ846, IQ846T</li> <li><strong>Desktop series:</strong> D220 MT, D510, XW4300, XW4400, XW8200, XW8400</li> <li><strong>Omni series:</strong> 120 (120-1100Z, 120-1105Z, 120-1120T, 120-1123W, 120-1124, 120-1125, 120-1133W, 120-1134, 120-1135, 120-1136, 120-1150XT), 200 (200-5000T, 200-5100T, 200-5110, 200-5150T), 220 (220-1125)</li> <li><strong>Business series:</strong> D538, D350</li> <li><strong>HP Compaq series:</strong> D220, D530, DC5100, DC5700, DC5750, DC5800, DC7100, DC7600, DC7700, DC7800, DX2200, NX6110, 6515B, 6730S, 6830S, 6910P, 8710W, NC6000, NC6120, NC6220, NC6230, NC6320, NC6400, NC8000, NC8230, NC8430, NX5000, NX6110, NX6325, NX7010, NX7400, NX9005, NX9008, NX9010, NX9110, NX9420</li> <li><strong>MicroTower series:</strong> D325, DC5000, DC5000MT, DX2000, DX2300M, DX2450, DX7500</li> <li><strong>Compaq Presario series:</strong> 1600, 4402, 1700, 1200, 2100, 2500, 1500, c500, c700, cq60, cq62, cq56, cq61, c300, c762nr, 700, 2200, sr1000, cq50, cq70, cds 524, 900, 1400, 1800, 1900, 2700, 2800, 300, 3000, 3020, 425, 433, 4410, 4600, 4800, 5000, 5200, 5400, 5460, 5500, 5528, 5536, 5600, 5700n, 722us, 800, a900, c304 nr, c5000, c502tu, c742tu, c769us, cds 510, cds 520, cds 924, cds 942, cds 982, cdtv 520, cdtv 524, cdtv 528, cq20, cq35, cq40, cq41, cq42, cq43, cq45, cq57, cq58, cq5814, cq71, sg1008il, sg3730il, sr1139uk, sr1239uk, sr1530il, sr5710y</li> <li><strong>Compaq Evo series:</strong> d300, d310, d311, d320, d380, d381, d500, d510, d520, n1000, n150, n160, n180, n200, n210, n400, n410, n600, n610, n620, n800</li> <li><strong>ProBook series:</strong> 450 G1, 4545s, 4540s, 4530s, 6570b</li> <li><strong>Split series:</strong> 13t-m100, 13t-g100</li> <li><strong>Spectre series:</strong> 13t-h200</li> <li><strong>Pro series:</strong> 3500</li> <li><strong>Slate series:</strong> 21</li> <li><strong>ProOne series:</strong> 400 G1</li> <li><strong>ProDesk series:</strong> 400 G1, 405 G1, 600 G1</li> <li><strong>Compaq Pro series:</strong> 6305</li> <li><strong>EliteDesk series:</strong> 800 G1</li> <li><strong>EliteOne series:</strong> 800 G1</li> </ul>