{"id":2774,"date":"2014-11-10T11:23:26","date_gmt":"2014-11-10T17:23:26","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=2774"},"modified":"2022-02-07T17:16:42","modified_gmt":"2022-02-07T23:16:42","slug":"corrupt-user-profile","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/corrupt-user-profile\/","title":{"rendered":"Corrupt User Profile: Fix for Windows 10, 11, XP, Vista, 7, 8"},"content":{"rendered":"

Get the fix for the error\u00a0Corrupt user profile<\/strong> on\u00a0Windows 10, Windows 11,<\/strong>\u00a0Windows XP,<\/strong> Windows Vista, Windows 7,<\/strong> and Windows 8<\/strong>.<\/p>\n

About “Corrupt user profile”<\/h2>\n

The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.<\/p>\n

Description and Symptoms<\/span><\/h3>\n

The error messages, alerts, warnings, and symptoms below are tied to this error.<\/p>\n

Symptom 1: “User profile cannot be loaded” error screen on startup<\/h3>\n

If you received the error message that your user profile is corrupted, the fix is to create a new user and copy the files from your current user to the new account.<\/p>\n

\"User<\/a><\/p>\n

User Profile Service error screen<\/p>\n<\/div>\n

The\u00a0error message is:<\/p>\n

The User Profile Service failed the logon.\r\n\r\n User profile cannot be loaded.<\/pre>\n
Causes of this Error<\/h2>\n
This error has been known to occur as a result of one of the following causes:<\/p>\n
Cause 1: The user profile\u00a0is corrupt or missing<\/h3>\n
Failed Windows Updates or Automatic Updates to Windows that involve an upgrade of critical system files (especially service pack installations) that update the user profile\u00a0may result in this error.<\/p>\n
Cause 2: File system integrity compromised<\/h3>\n
The hard drive’s file system may become damaged because of disk write errors, power outages or virus attacks. If that’s the case, the operating system cannot load the user profile\u00a0to boot properly and the loading process is halted.<\/p>\n
Fix Corrupt User Profile in Windows XP<\/h2>\n
To fix a corrupted user profile on a Windows XP computer, follow these steps:<\/p>\n
    \n
  1. Boot into your Windows XP computer as an Administrator or any other user (Another_Username<\/code>.). If you’re not able to log in as an Administrator, go to Cannot log in \/ No other user account available<\/a>.<\/li>\n
  2. Go to Control Panel<\/li>\n
  3. Click User Accounts<\/strong><\/li>\n
  4. Click Create A New Account<\/strong><\/li>\n
  5. Type a name for this new account (example: New_Username<\/code>)<\/li>\n
  6. Click Next<\/li>\n
  7. Make sure the account is Administrator<\/li>\n
  8. Click Create Account<\/strong><\/li>\n
  9. Restart the computer and logon with the new account you’ve just created (New_Username<\/code>)<\/li>\n
  10. Once logged in and the account is setup, restart the computer<\/li>\n
  11. Login with the first account you used before you created the new account (Another_Username<\/code>)<\/li>\n
  12. Right-click on My Computer<\/strong><\/li>\n
  13. Select Properties<\/strong><\/li>\n
  14. Go to Advanced<\/em><\/li>\n
  15. Click Settings<\/strong> at the User Profiles<\/em> section\n
    \"User<\/p>\n
    User Profiles in Windows XP<\/p>\n<\/div>\n<\/li>\n
  16. Select the corrupted account<\/li>\n
  17. Click Copy To<\/strong><\/li>\n
  18. Click Browse<\/strong> and browse the Documents and Settings<\/strong> folder of the new account you created just now.\n
    \"Copy<\/p>\n
    Copy User Profile in Windows XP<\/p>\n<\/div>\n<\/li>\n
  19. Click Yes<\/strong> to confirm that the files of this account will be deleted and that the new files will be copied<\/li>\n
  20. Once this operation is done, restart the computer<\/li>\n
  21. Login with the new username, New_Username<\/code><\/li>\n<\/ol>\n
    If the above method didn’t copy the files successfully, you can also copy the files manually:<\/p>\n
      \n
    1. Boot into Windows XP as an Administrator or any other user except the corrupted user (CORRUPT_USERNAME<\/code>). If you’re not able to do so, go to Cannot log in \/ No other user account available<\/a>.<\/li>\n
    2. Click Start<\/strong><\/li>\n
    3. Click Control Panel<\/li>\n
    4. Click User Accounts<\/strong><\/li>\n
    5. At the Pick a task<\/em> section, click Create a new account<\/strong><\/li>\n
    6. Type a name (example: NEW_USERNAME<\/code>)<\/li>\n
    7. Click Next<\/strong><\/li>\n
    8. Select an account type (make sure it would be part of Administrator group)<\/li>\n
    9. Click Create Account<\/strong><\/li>\n
    10. Open Windows Explorer or My Computer<\/li>\n
    11. Click Tools > Folder Options > View<\/li>\n
    12. Click Show hidden files and folders<\/strong><\/li>\n
    13. Uncheck Hide protected operating system files<\/strong><\/li>\n
    14. Click OK<\/strong><\/li>\n
    15. Go to C:\\Documents and Settings\\CORRUPT_USERNAME<\/code>, where CORRUPT_USERNAME<\/code> is the corrupted username<\/li>\n
    16. Select all files from this folder, except:\n