{"id":2945,"date":"2015-01-15T06:40:14","date_gmt":"2015-01-15T12:40:14","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=2945"},"modified":"2016-11-12T20:47:03","modified_gmt":"2016-11-13T02:47:03","slug":"0x0000005a","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/0x0000005a\/","title":{"rendered":"0x0000005A: Fix for Windows XP, Vista, 7, 8, 8,1, 10"},"content":{"rendered":"<p>Get the fix to &#8220;<strong>0x0000005A<\/strong>\u00a0 error for<strong> Windows XP, Vista, 7, 8, 8.1 <\/strong>and<strong> 10<\/strong>\u00a0operating systems.<\/p>\n<h2>About the &#8220;<strong>0x0000005A<\/strong>&#8221; error<\/h2>\n<p>The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.<\/p>\n<h3>Description and Symptoms<\/h3>\n<p>The error messages, alerts, warnings, and symptoms below are tied to this error.<\/p>\n<h4>Symptom 1: 0x0000005A error screen on startup<\/h4>\n<p>0x0000005A is also known as <strong>CRITICAL_SERVICE_FAILED.<\/strong> It&#8217;s a Blue Screen of Death error (or BSoD error) that&#8217;s causing your Windows operating system to stop working completely.\u00a0It is usually caused by a malfunctioning hardware from your PC or issues with a device driver.<\/p>\n<p>The error code is usually displayed at the &#8220;Technical Information&#8221; paragraph and its error name (&#8220;CRITICAL_SERVICE_FAILED&#8221;) is at the top of the screen.<\/p>\n<p>If the blue screen shows any of the following references, then the error affecting your Windows system is 0x0000005A:<\/p>\n<ul>\n<li>0x0000005A<\/li>\n<li>STOP: 0x0000005A<\/li>\n<li>CRITICAL_SERVICE_FAILED<\/li>\n<\/ul>\n<p>The &#8220;CRITICAL_SERVICE_FAILED&#8221; doesn&#8217;t always appear in the error screen, but the error is identified by the &#8220;0x0000005A&#8221; code.<\/p>\n<p>The error screen usually looks like this:<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/01\/0x0000005A.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2978 size-full colorbox-2945\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/01\/0x0000005A.jpg?resize=980%2C680&#038;ssl=1\" alt=\"The 0x0000005A Error Screen\" width=\"980\" height=\"680\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/01\/0x0000005A.jpg?w=980&amp;ssl=1 980w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/01\/0x0000005A.jpg?resize=300%2C208&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/01\/0x0000005A.jpg?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/01\/0x0000005A.jpg?resize=150%2C104&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p>The text of the error screen can be different depending on your Windows version (Vista, 7, 8 or 10), but in most cases the text reads:<\/p>\n<pre>A problem has been detected and Windows has been shut down to prevent damage \r\nto your computer.\r\n\r\nCRITICAL_SERVICE_FAILED\r\n\r\nIf this is the first time you've seen this Stop error screen, \r\nrestart your computer. If this screen appears again, follow\r\nthese steps:\r\n\r\nCheck to make sure any new hardware or software is properly installed.\r\nIf this is a new installation, ask your hardware or software manufacturer\r\nfor any Windows updates you might need.\r\n\r\nIf problems continue, disable or remove any newly installed hardware \r\nor software. Disable BIOS memory options such as caching or shadowing.\r\nIf you need to use Safe Mode to remove or disable components, restart\r\nyour computer, press F8 to select Advanced Startup Options, and then\r\nselect Safe Mode.\r\n\r\nTechnical Information:\r\n\r\n*** STOP: 0x0000005A (0x00000001, 0x00000001, 0x00000000, 0x00000000)\r\n\r\nCollecting data for crash dump ...\r\nInitializing disk for crash dump ...\r\nBeginning dump for physical memory.\r\nDumping physical memory to disk: 100\r\nPhysical memory dump complete.\r\nContact your system admin or technical support group for further assistance.<\/pre>\n<h3>Causes of this Error<\/h3>\n<p>This error has been known to occur as a result of one or more of the following:<\/p>\n<h4>Cause 1: Outdated device driver<\/h4>\n<p>The main cause of this error is an outdated or corrupt device driver. This may happen after a Windows update, a disk read\/write error, or a system downgrade.<\/p>\n<h4>Cause 2:\u00a0Corrupt system files<\/h4>\n<p>Another common cause for this error is a key system file that became corrupt or missing. This usually happens after virus attacks, power outages or disk read\/write errors.<\/p>\n<h2>Fixing &#8220;0x0000005A&#8221; on Windows<\/h2>\n<p class='alert'><strong>Windows Setup CD\/DVD Required!<\/strong><br \/>Some of the solutions below require the use of the Microsoft Windows setup CD or DVD. If your PC did not come with a Windows installation disc or if you no longer have your Windows setup media, you can use <a href=\"\/EasyRE\/\">Easy Recovery Essentials for Windows<\/a> instead. EasyRE will automatically find and fix many problems, and can also be used to solve this problem with the directions below.<\/p>\n<h3>Fix 0x0000005A with Easy Recovery Essentials<\/h3>\n<p>Easy Recovery Essentials is guaranteed to fix the &#8220;0x0000005A&#8221; error automatically using its built-in Automated Repair option. EasyRE is currently available for Windows <strong>XP<\/strong>, <strong>Vista<\/strong>, <strong>7<\/strong>, <strong>8<\/strong>, <strong>Windows 10<\/strong>, and <strong>Windows 11<\/strong> and can be downloaded and created on any PC.<\/p>\n<ol>\n<li><a title=\"Download Easy Recovery Essentials\" href=\"\/EasyRE\/\">Download Easy Recovery Essentials<\/a>. Make sure to note your Windows version (XP, Vista, 7, 8, 10, or Windows 11) before you download EasyRE. This guide can help you <a href=\"\/EasyRE\/Home\/IdentifyWindows\" target=\"_blank\" rel=\"noopener\">identify what version of Windows<\/a> you have installed.<\/li>\n<li>Burn the image. Follow these instructions on <a href=\"\/wiki\/creating-a-bootable-cd-or-dvd\/\">how to burn the bootable ISO image<\/a>\u00a0very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain <a href=\"\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">how to create a bootable EasyRE recovery USB stick\/drive<\/a>.<\/li>\n<li>Boot up your PC <a href=\"\/wiki\/booting-from-a-cd-or-dvd\/\">from the Easy Recovery Essentials CD<\/a> or USB you created.<\/li>\n<li>Once EasyRE is running, choose the &#8220;Automated Repair&#8221; option and click <kbd>Continue<\/kbd>.\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-512 colorbox-2945\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=717%2C442&#038;ssl=1\" alt=\"EasyRE Home\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Choose &#8220;Automated Repair&#8221; in Easy Recovery Essentials<\/p>\n<\/div>\n<\/li>\n<li>After EasyRE scans your computer&#8217;s drives, identify and select the drive letter for your Windows installation\u00a0from the list, and then click on the <kbd>Automated Repair<\/kbd> button to begin.\n<div id=\"attachment_1488\" style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1488\" class=\" wp-image-1488  colorbox-2945\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=717%2C442&#038;ssl=1\" alt=\"EasyRE displays a list of found Windows operating systems\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p id=\"caption-attachment-1488\" class=\"wp-caption-text\">Choose the drive associated with the Windows installation you&#8217;re trying to repair.<\/p>\n<\/div>\n<\/li>\n<li>Easy Recovery Essentials will start analyzing the selected drive for problems. EasyRE will test for and attempt to automatically correct errors with the disk, partition, bootsector, filesystem, bootloader, and registry. No intervention is required, as EasyRE&#8217;s repair is fully automated:\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-511  colorbox-2945\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=717%2C442&#038;ssl=1\" alt=\"EasyRE: Automated Repair\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Easy Recovery Essentials searches for errors and makes corrections to the selected Windows installation.<\/p>\n<\/div>\n<\/li>\n<li>Once the process is complete, EasyRE will report its findings. Click on the <kbd>Restart<\/kbd> button to reboot your PC and test the changes.<\/li>\n<li>The &#8220;0x0000005A&#8221; error should now be fixed as your PC begins to load:<a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/windows-xp-vista-7-8-boot-screen.png?ssl=1\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"  colorbox-2945\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/windows-xp-vista-7-8-boot-screen.png?w=980&#038;ssl=1\" alt=\"EasyRE: Automated Repair\" \/><\/a><\/li>\n<\/ol>\n<p>You can download Easy Recovery Essentials <a href=\"\/EasyRE\/\">from here<\/a>.<\/p>\n<h2>Fix 0x0000005A on Windows XP<\/h2>\n<h3>Fix #1: Remove hardware or uninstall device driver<\/h3>\n<p>The most common cause for 0x0000005A error to appear is an incompatible hardware or device driver with your Windows XP system.<\/p>\n<p>If you recently plugged-in a new hardware or installed a new device driver, follow these steps:<\/p>\n<ol>\n<li>Remove the hardware from your computer and reboot. You can also remove any peripherals (scanners, printers etc), leave only your keyboard and mouse, and restart the computer.<\/li>\n<li>Boot into <strong>Safe Mode<\/strong> and uninstall the device drivers.<\/li>\n<\/ol>\n<p>To boot Windows XP into Safe Mode, follow these steps:<\/p>\n<ol>\n<li>Reboot the computer<\/li>\n<li>Press the <kbd>F8<\/kbd> key as soon your Windows starts before the Windows XP logo appears<\/li>\n<li>The <strong>Windows Advanced Options Menu<\/strong> should now appear<\/li>\n<li>Select <strong>Safe Mode<\/strong><\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<div id=\"attachment_1964\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-advanced-options-screen.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1964\" class=\"wp-image-1964 size-full colorbox-2945\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-advanced-options-screen.png?resize=980%2C500&#038;ssl=1\" alt=\"Windows XP Advanced Options Menu\" width=\"980\" height=\"500\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-advanced-options-screen.png?w=980&amp;ssl=1 980w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-advanced-options-screen.png?resize=300%2C153&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-advanced-options-screen.png?resize=60%2C30&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-advanced-options-screen.png?resize=150%2C76&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-1964\" class=\"wp-caption-text\">Windows XP Advanced Options Menu<\/p>\n<\/div>\n<h3>Fix #2: Run chkdsk<\/h3>\n<p>The chkdsk and sfc instructions explained in <a href=\"#Fix_2_Run_chkdsk\">Fix #2<\/a> and <a href=\"#Fix_3_Run_sfc\">Fix #3<\/a> are recommended to run, if <a href=\"#Fix_1_Remove_hardware_or_uninstall_device_driver\">Fix #1<\/a> didn&#8217;t worked to fix the error.<\/p>\n<p class=\"info\">If Fix #1 or Fix #2 aren&#8217;t working to fix the error, go to <a href=\"#Fix_481200000005A_with_Easy_Recovery_Essentials\">Fix 0x0000005A with Easy Recovery Essentials<\/a>.<\/p>\n<p>To run the chkdsk command, follow these steps:<\/p>\n<ol>\n<li>Insert the original Windows XP installation CD in the disc tray<\/li>\n<li>Restart the computer and boot from the CD<\/li>\n<li>Press <kbd>R<\/kbd> to open <strong>Recovery Console<\/strong><\/li>\n<li>Enter the Administrator password<\/li>\n<li>When Command Prompt appears, type this command and press <kbd>Enter<\/kbd>:\n<pre>chkdsk C: \/r<\/pre>\n<p>Replace <code>C:<\/code> with the letter of the drive where your Windows XP is installed.<\/li>\n<\/ol>\n<div style=\"width: 646px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-r-recovery-console.jpg\"><img class=\"colorbox-2945\"  loading=\"lazy\" decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-r-recovery-console.jpg\" alt=\"Recovery Console in Windows XP\" width=\"636\" height=\"380\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Recovery Console in Windows XP<\/p>\n<\/div>\n<h3>Fix #3: Run sfc<\/h3>\n<p>Similar to <a href=\"#Fix_2_Run_chkdsk\">chkdsk above<\/a>, the sfc command is recommended to be tried if you&#8217;re faced with the 0x0000005A error on a Windows XP system.<\/p>\n<p>To run sfc, follow these steps:<\/p>\n<ol>\n<li>Insert the original Windows XP installation CD in the disc tray<\/li>\n<li>Restart the computer and boot from the CD<\/li>\n<li>Press <kbd>R<\/kbd> to open <strong>Recovery Console<\/strong><\/li>\n<li>Enter the Administrator password<\/li>\n<li>When Command Prompt appears, type this command:\n<pre>sfc \/scannow \/offbootdir=c:\\ \/offwindir=c:\\windows<\/pre>\n<p>Replace <code>c:<\/code> with the letter of the drive where your Windows XP is installed.<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<div style=\"width: 646px\" class=\"wp-caption alignnone\"><img class=\"colorbox-2945\"  loading=\"lazy\" decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-xp-r-recovery-console.jpg\" alt=\"Recovery Console in Windows XP\" width=\"636\" height=\"380\" \/><\/p>\n<p class=\"wp-caption-text\">Recovery Console in Windows XP<\/p>\n<\/div>\n<h2>Fix 0x0000005A on Windows Vista<\/h2>\n<h3>Fix #1: Remove peripherals<\/h3>\n<p>If the error is caused by a new peripheral that you may have added to your computer, try to remove all peripherals and restart your computer:<\/p>\n<ol>\n<li>Remove any plugged-in peripherals from your computer. <strong>Do not remove your keyboard and mouse.<\/strong>Peripherals are: scanners, printers, USB drives, smartphones, tablets etc.If you have a laptop: remove the laptop from the dock station, if it&#8217;s docked. Do not run the laptop on battery, plug the AC adapter in and start your laptop.<\/li>\n<li>Restart your computer.<\/li>\n<\/ol>\n<p>Apply these steps for any hardware you may have installed recently. Remove the hardware and restart your computer.<\/p>\n<h3>Fix #2: Boot into Last Known Good Configuration<\/h3>\n<p>If <a href=\"#Fix_1_Remove_peripherals\">Fix #1 above<\/a> doesn&#8217;t work, try booting your Windows Vista into the Last Known Good Configuration mode.<\/p>\n<p>To do so, follow these steps:<\/p>\n<ol>\n<li>Restart your computer<\/li>\n<li>Start to tap the <kbd>F8<\/kbd> key repeatedly before the Windows Vista logo appears, but after the BIOS screen (the screen with your manufacturer logo and\/or system information)<\/li>\n<li>When the boot menu appears, select <strong>Last Known Good Configuration (Advanced)<\/strong><\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<div style=\"width: 1034px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options-menu.png\"><img class=\"colorbox-2945\"  loading=\"lazy\" decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options-menu.png\" alt=\"Windows Vista Advanced Boot Options\" width=\"1024\" height=\"768\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Windows Vista Advanced Boot Options<\/p>\n<\/div>\n<h3>Fix #3: Uninstall drivers<\/h3>\n<p>If 0x0000005A isn&#8217;t caused by a hardware malfunction, it might be because of a device driver. Issues with device drivers is a very common cause for this error.<\/p>\n<p>If you recently installed a new device driver, uninstall it and restart your computer.<\/p>\n<p>If you can&#8217;t boot into Windows Vista because of the blue screen error, boot into Safe Mode and uninstall the driver:<\/p>\n<ol>\n<li>Reboot the computer<\/li>\n<li>Press the <kbd>F8<\/kbd> key. Press <kbd>F8<\/kbd> before the Windows Vista logo appears.<\/li>\n<li>At the <em>Advanced Boot Options<\/em> screen, select <strong>Safe Mode<\/strong><\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<p>If uninstall the device driver isn&#8217;t an option, try to update the driver to its latest version available and make sure it&#8217;s compatible with Windows Vista.<\/p>\n<h3>Fix #4: Run Startup Repair<\/h3>\n<p>Certain Windows Vista computers may have the Startup Repair tool already installed on the hard disk. If it&#8217;s not installed (see steps below on how to check this), use your Windows Vista installation disc to access System Recovery Options &gt; Startup Repair.<\/p>\n<p class=\"info\">If you don&#8217;t have the Windows Vista installation disc, you can use <a href=\"#Fix_481200000005A_with_Easy_Recovery_Essentials\">Easy Recovery Essentials to fix 0x0000005A<\/a>.<\/p>\n<p>To check if you have the system recovery tools installed on your hard disk, follow these steps:<\/p>\n<ol>\n<li>Restart the PC<\/li>\n<li>Press the <kbd>F8<\/kbd> key as soon as your PC starts to boot. Do this before the Windows Vista logo appears on your screen.<\/li>\n<li>At the <em>Advanced Boot Options<\/em> menu, check if you have a <strong>Repair your computer<\/strong> option listed<\/li>\n<li>If so, select <strong>Repair your computer<\/strong> and press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<p>If you don&#8217;t have the Repair your computer option listed, you don&#8217;t have the necessary system recovery tools installed on your PC.<\/p>\n<p>To access the recovery tools, you need to use the original installation disc. Follow these instructions:<\/p>\n<ol>\n<li>Restart the PC<\/li>\n<li>Insert the Windows Vista installation disc in the disc tray<\/li>\n<li>When it&#8217;s time to boot from the CD\/DVD, at the &#8220;<em>Press any key to boot from CD or DVD&#8230;<\/em>&#8221; message, press any key to boot from the media<\/li>\n<li>Click <strong>Repair your compute<\/strong> at the <em>Install now<\/em> screen<img class=\"colorbox-2945\"  decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png\" alt=\"Install Windows Vista screen\" \/><\/li>\n<li>Choose the operating system from the presented list<\/li>\n<li>Click <strong>Startup Repair<\/strong><img class=\"colorbox-2945\"  decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-system-recovery-options.jpg\" alt=\"Windows Vista System Recovery Options\" \/><\/li>\n<li>Follow the instructions of the wizard to continue<\/li>\n<\/ol>\n<h2>Fix 0x0000005A on Windows 7<\/h2>\n<h3>Fix #1: Easy fixes<\/h3>\n<p>If your Windows 7 system doesn&#8217;t start because of the 0x0000005A code, you can try some easy fixes.<\/p>\n<p class=\"info\">If these fixes didn&#8217;t work to fix the error, go to <a href=\"#Fix_2_Uninstall_device_drivers\">Fix #2 below<\/a> or <a href=\"#Fix_481200000005A_with_Easy_Recovery_Essentials\">Fix 0x0000005A with Easy Recovery Essentials<\/a>.<\/p>\n<p><strong>Remove any external hardware<\/strong><\/p>\n<p>Usually, this error is either caused by a hardware malfunction or hardware that&#8217;s not compatible with Windows 7 or by incompatible device driver.<\/p>\n<p>Follow these steps and reboot your Windows 7:<\/p>\n<ol>\n<li>Remove any external hardware or peripherals that you may have recently added to your system. This includes scanners, printers, USB flash drives, external HDDs and so on.Do not remove your mouse and keyboard.<\/li>\n<li>Restart your computer and check if the blue screen appears again<\/li>\n<\/ol>\n<p><strong>Boot into Last Known Good Configuration<\/strong><\/p>\n<p>You can boot into Windows 7 into the Last Known Good Configuration by follow these steps:<\/p>\n<ol>\n<li>Restart your computer<\/li>\n<li>Before the Windows 7 logo appears, press the <kbd>F8<\/kbd> key<\/li>\n<li>At the <em>Advanced Boot Options<\/em> menu, select <strong>Last Known Good Configuration<\/strong><\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<h3>Fix #2: Uninstall device drivers<\/h3>\n<p>If temporarily removing newly added hardware isn&#8217;t fixing the error, check if you have incompatible device drivers installed on your Windows 7. Issues with incompatible device drivers are a common cause for 0x0000005A.<\/p>\n<p>Boot your Windows 7 system in Safe Mode and uninstall the device driver:<\/p>\n<ol>\n<li>Restart your computer<\/li>\n<li>Press the <kbd>F8<\/kbd> key as soon as your computer boots<\/li>\n<li>Select <strong>Safe Mode<\/strong> at the <strong>Advanced Boot Options<\/strong> screen<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<h3>Fix #3: Startup Repair<\/h3>\n<p>Unlike Windows Vista above, Windows 7 systems usually have the necessary system recovery tools installed on the hard disk to open Startup Repair. Startup Repair will try to automatically fix issues that&#8217;s preventing Windows to start.<\/p>\n<p>To open it, follow these steps:<\/p>\n<ol>\n<li>Restart your computer and press the <kbd>F8<\/kbd> key as soon as your computer boots<\/li>\n<li>Select <strong>Repair Your Computer<\/strong><img class=\"colorbox-2945\"  decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg\" alt=\"Advanced Boot Options on Windows 7\" \/><\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li><strong>System Recovery Options<\/strong> should now be available. Click <strong>Startup Repair<\/strong><img class=\"colorbox-2945\"  decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-7-system-recovery-options-screen.jpg\" alt=\"System Recovery Options on Windows 7\" \/><\/li>\n<li>Continue with the wizard to complete the process<\/li>\n<\/ol>\n<p>If you don&#8217;t have a Repair Your Computer option listed at the Advanced Boot Options screen, you need to use the original installation disc:<\/p>\n<ol>\n<li>Boot from the installation DVD<\/li>\n<li>At the <em>Install Windows<\/em> screen, select your preferred keyboard, language<\/li>\n<li>Click <strong>Next<\/strong><\/li>\n<li>Click <strong>Repair your computer<\/strong> or press <kbd>R<\/kbd><img class=\"colorbox-2945\"  decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Install-Now-Windows-7.jpg\" alt=\"Install Windows 7 Screen\" \/><\/li>\n<li><strong>System Recovery Options<\/strong> should now be available<img class=\"colorbox-2945\"  decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/05\/windows-7-system-recovery-options-screen.jpg\" alt=\"System Recovery Options on Windows 7\" \/><\/li>\n<li>Click <strong>Startup Repair<\/strong><\/li>\n<li>Continue with the wizard to complete the process<\/li>\n<\/ol>\n<h2>Fix 0x0000005A on Windows 8<\/h2>\n<h3>Fix #1: Uninstall device drivers<\/h3>\n<p>Like on Windows Vista and 7 systems, uninstalling incompatible device drivers can fix the 0x0000005A error. To do that, you can boot your Windows 8 or Windows 8.1 system into Safe Mode to uninstall the drivers from Control Panel.<\/p>\n<p>Depending on your system, try these following methods to boot into Safe Mode.<\/p>\n<p><strong>Method #1<\/strong><\/p>\n<p>Windows 8\/8.1 systems are usually installed on computers with UEFI, so this combination of keys <strong>would not work<\/strong>, but you can try it.<\/p>\n<ol>\n<li>Restart the computer<\/li>\n<li>Press <kbd>F8<\/kbd> or <kbd>Shift<\/kbd> + <kbd>F8<\/kbd> during booting, but before the Windows 8 logo appears<\/li>\n<\/ol>\n<p><strong>Method #2<\/strong><\/p>\n<p>If the <kbd>F8<\/kbd> key or the combination of <kbd>Shift<\/kbd> + <kbd>F8<\/kbd> keys isn&#8217;t working, use the original installation disc or USB drive to access the Startup Settings menu.<\/p>\n<p>When you reach Startup Settings, you can press <kbd>F4<\/kbd> to boot into Safe Mode:<\/p>\n<p class=\"info\">If you don&#8217;t have the original installation disc\/USB, go to <a href=\"#Fix_481200000005A_with_Easy_Recovery_Essentials\">Fix 0x0000005A with Easy Recovery Essentials<\/a>.<\/p>\n<ol>\n<li>Insert the disc or USB in the drive<\/li>\n<li>Reboot the system<\/li>\n<li>Press any key to boot from the DVD or boot from the USB flash drive<\/li>\n<li>Choose your preferred keyboard layout<\/li>\n<li>At the <em>Install Windows<\/em> screen, click <strong>Repair your computer<\/strong><img class=\"colorbox-2945\"  decoding=\"async\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png\" alt=\"Install Windows 8 Screen\" \/><\/li>\n<li>Click <strong>Troubleshoot<\/strong><\/li>\n<li>Click <strong>Advanced options<\/strong><\/li>\n<li>Click <strong>Startup Settings<\/strong><\/li>\n<li>Click <strong>Start<\/strong><\/li>\n<li>At the <em>Startup Settings<\/em> screen, press <kbd>F4<\/kbd> to boot into <strong>Safe Mode<\/strong><\/li>\n<\/ol>\n<h3>Fix #2: Temporarily remove hardware<\/h3>\n<p>If you recently plugged-in a piece of hardware on your computer, remove it temporarily and restart your computer.<\/p>\n<p>If a hardware is causing the 0x0000005A error, your computer should work at the next boot without the specific hardware added.<\/p>\n<h2>Fix 0x0000005A on Windows 10<\/h2>\n<h3>Fix #1: Uninstall device drivers<\/h3>\n<p>Just like on other\u00a0Windows systems, uninstalling incompatible device drivers can fix the 0x0000005A error. To do that, you can boot your Windows 10\u00a0system into Safe Mode to uninstall the drivers from Control Panel.<\/p>\n<p>Depending on your system, try these following methods to boot into Safe Mode.<\/p>\n<p><strong>Method #1<\/strong><\/p>\n<p>Windows 10\u00a0systems are usually installed on computers with UEFI, so this combination of keys <strong>would not work<\/strong>, but you can try it.<\/p>\n<ol>\n<li>Restart the computer<\/li>\n<li>Press <kbd>F8<\/kbd> or <kbd>Shift<\/kbd> + <kbd>F8<\/kbd> during booting, but before the Windows logo appears<\/li>\n<\/ol>\n<p><strong>Method #2<\/strong><\/p>\n<p>If the <kbd>F8<\/kbd> key or the combination of <kbd>Shift<\/kbd> + <kbd>F8<\/kbd> keys isn&#8217;t working, use the original installation disc or USB drive to access the Startup Settings menu.<\/p>\n<p>When you reach Startup Settings, you can press <kbd>F4<\/kbd> to boot into Safe Mode:<\/p>\n<p class=\"info\">If you don&#8217;t have the original installation disc\/USB, go to <a href=\"#Fix_481200000005A_with_Easy_Recovery_Essentials\">Fix 0x0000005A with Easy Recovery Essentials<\/a>.<\/p>\n<ol>\n<li>Insert the disc or USB in the drive<\/li>\n<li>Reboot the system<\/li>\n<li>Press any key to boot from the DVD or boot from the USB flash drive<\/li>\n<li>Choose your preferred keyboard layout<\/li>\n<li>At the <em>Install Windows<\/em> screen, click <strong><strong>Repair your computer<a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/12\/Win10_setup.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5053 size-full colorbox-2945\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/12\/Win10_setup.png?resize=603%2C419&#038;ssl=1\" alt=\"Windows 10 Setup screen\" width=\"603\" height=\"419\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/12\/Win10_setup.png?w=603&amp;ssl=1 603w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/12\/Win10_setup.png?resize=600%2C417&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/12\/Win10_setup.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/12\/Win10_setup.png?resize=150%2C104&amp;ssl=1 150w\" sizes=\"auto, (max-width: 603px) 100vw, 603px\" \/><\/a><\/strong><\/strong><\/li>\n<li>Click <strong>Troubleshoot<\/strong><\/li>\n<li>Click <strong>Advanced options<\/strong><\/li>\n<li>Click <strong>Startup Settings<\/strong><\/li>\n<li>Click <strong>Start<\/strong><\/li>\n<li>At the <em>Startup Settings<\/em> screen, press <kbd>F4<\/kbd> to boot into <strong>Safe Mode<\/strong><\/li>\n<\/ol>\n<h3>Fix #2: Temporarily remove hardware<\/h3>\n<p>If you recently plugged-in a piece of hardware on your computer, remove it temporarily and restart your computer.<\/p>\n<p>If a hardware is causing the 0x0000005A error, your computer should work at the next boot without the specific hardware added.<\/p>\n<h2>More Information<\/h2>\n<h3>Support Links<\/h3>\n<ul>\n<li><strong><a href=\"http:\/\/neosmart.net\/EasyRE\/\" title=\"Easy Recovery Essentials\">Easy Recovery Essentials for Windows<\/a> &#8211; our repair and recovery disk.<\/strong><br \/>\n<br \/>\nIt&#8217;s an easy-to-use and automated diagnostics disk. It&#8217;s available for <a href=\"https:\/\/neosmart.net\/blog\/2012\/windows-8-repair-cd-download\/\" title=\"Windows 8\">Windows 8<\/a>, <a href=\"https:\/\/neosmart.net\/blog\/2009\/windows-7-system-repair-discs\/\" title=\"Windows 7\">Windows 7<\/a> and <a href=\"https:\/\/neosmart.net\/blog\/2008\/windows-vista-recovery-disc-download\/\" title=\"Windows Vista\">Windows Vista<\/a>. It&#8217;s also available for Windows XP and Windows Server.<\/p>\n<p>Read more at <a href=\"https:\/\/neosmart.net\/blog\/windows-recovery-discs\/\" title=\"Windows Recovery Disks\">Windows Recovery Disks<\/a>.\n<\/li>\n<li><a href=\"http:\/\/neosmart.net\/forums\/\" title=\"The NeoSmart Support Forums\" rel=\"nofollow\">The NeoSmart Support Forums<\/a>, member-to-member technical support and troubleshooting.<\/li>\n<li>Get a discounted price on replacement setup and installation discs: <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B00022PTI4\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B00022PTI4&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows XP<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B000HCZ9BG\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B000HCZ9BG&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows Vista<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B004Q0PT3I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B004Q0PT3I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 7<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B008H3SW4I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B008H3SW4I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 8<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/Windows-Professional-Bit-OEM-DVD\/dp\/B08HDKTGBL?&#038;linkCode=ll1&#038;tag=neosmart.tech-20&#038;linkId=c1a541f8b3e350a03fcca7c6ce59031f&#038;language=en_US&#038;ref_=as_li_ss_tl\">Windows 10<\/a>.<\/li>\n<\/ul>\n<h3>Applicable Systems<\/h3>\n<p>This Windows-related knowledgebase article applies to the following operating systems:<\/p>\n<ul>\n<li>Windows XP (all editions)<\/li>\n<li>Windows Vista (all editions)<\/li>\n<li>Windows 7 (all editions)<\/li>\n<li>Windows 8 (all editions)<\/li>\n<li>Windows 8.1 (all editions)<\/li>\n<li>Windows 10 (all editions)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Get the fix to &#8220;0x0000005A\u00a0 error for Windows XP, Vista, 7, 8, 8.1 and 10\u00a0operating systems. About the &#8220;0x0000005A&#8221; error Description and Symptoms The error messages, alerts, warnings, and symptoms below are tied to this error. Symptom 1: 0x0000005A error screen on startup 0x0000005A is also known as CRITICAL_SERVICE_FAILED. It&#8217;s a Blue Screen of Death [&hellip;]<\/p>\n","protected":false},"author":508,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"class_list":["post-2945","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3SlTq-Lv","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/2945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/users\/508"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/comments?post=2945"}],"version-history":[{"count":13,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/2945\/revisions"}],"predecessor-version":[{"id":5111,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/2945\/revisions\/5111"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/media?parent=2945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}