{"id":3264,"date":"2015-03-19T07:33:10","date_gmt":"2015-03-19T12:33:10","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=3264"},"modified":"2016-11-13T01:54:20","modified_gmt":"2016-11-13T07:54:20","slug":"windows-wont-start","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/windows-wont-start\/","title":{"rendered":"Windows won&#8217;t start &#8211; Guide for Windows XP, Vista, 7, 8, 10"},"content":{"rendered":"<p>This guide details <strong>how you can troubleshoot and fix a computer that won&#8217;t start<\/strong> (or won&#8217;t boot).<\/p>\n<p>This guide goes through various solutions and fixes that you can apply for most Windows versions: <strong>XP, Vista, 7, 8, 8.1 <\/strong>and<strong> 10.<\/strong><\/p>\n<h2>Fix with Easy Recovery Essentials<\/h2>\n<p>Using Easy Recovery Essentials (EasyRE) and its built-in Automated Repair process, you can find and fix various boot errors that prevent your computer from starting.<\/p>\n<p>Everything is done in one single-click:<\/p>\n<ol>\n<li><a title=\"Download Easy Recovery Essentials\" href=\"\/EasyRE\/\">Download Easy Recovery Essentials<\/a>. Make sure to note your Windows version (XP, Vista, 7, 8, 10, or Windows 11) before you download EasyRE. This guide can help you <a href=\"\/EasyRE\/Home\/IdentifyWindows\" target=\"_blank\" rel=\"noopener\">identify what version of Windows<\/a> you have installed.<\/li>\n<li>Burn the image. Follow these instructions on <a href=\"\/wiki\/creating-a-bootable-cd-or-dvd\/\">how to burn the bootable ISO image<\/a>\u00a0very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain <a href=\"\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">how to create a bootable EasyRE recovery USB stick\/drive<\/a>.<\/li>\n<li>Boot up your PC <a href=\"\/wiki\/booting-from-a-cd-or-dvd\/\">from the Easy Recovery Essentials CD<\/a> or USB you created.<\/li>\n<li>Choose &#8220;Automated Repair&#8221; option and click <kbd>Continue<\/kbd>.\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-512 colorbox-3264\" alt=\"EasyRE Home\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Choose &#8220;Automated Repair&#8221; in Easy Recovery Essentials<\/p>\n<\/div>\n<\/li>\n<li>After EasyRE scans your computer&#8217;s drives, identify and select the drive letter for your Windows installation\u00a0from the list, and then click on the <kbd>Automated Repair<\/kbd> button to begin.\n<div id=\"attachment_1488\" style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1488\" class=\" wp-image-1488  colorbox-3264\" alt=\"EasyRE displays a list of found Windows operating systems\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p id=\"caption-attachment-1488\" class=\"wp-caption-text\">Choose the drive associated with the Windows installation you&#8217;re trying to repair.<\/p>\n<\/div>\n<\/li>\n<li>Easy Recovery Essentials will start analyzing the selected drive for problems. EasyRE will test for and attempt to automatically correct errors with the disk, partition, bootsector, filesystem, bootloader, and registry.\n<p><strong>No intervention is required, as EasyRE&#8217;s repair is fully automated:<\/strong><\/p>\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-511  colorbox-3264\" alt=\"EasyRE: Automated Repair\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Easy Recovery Essentials searches for errors and makes corrections to the selected Windows installation.<\/p>\n<\/div>\n<\/li>\n<li>Once the process is complete, EasyRE will report its findings. Click on the <kbd>Restart<\/kbd> button to reboot your PC and test the changes.<\/li>\n<li>Your PC begins to boot again:\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/windowsxp-vista-7-8-boot-screen.png?ssl=1\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"  colorbox-3264\" alt=\"EasyRE: Automated Repair\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/windows-xp-vista-7-8-boot-screen.png?w=980&#038;ssl=1\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Windows, booting up successfully.<\/p>\n<\/div>\n<\/li>\n<\/ol>\n<p>Download Easy Recovery Essentials <a href=\"\/EasyRE\/\">by clicking this link<\/a>.<\/p>\n<h2>General fixes if Windows won&#8217;t start<\/h2>\n<h3>Fix #1: Boot into Last Known Good Configuration<\/h3>\n<p>If Windows doesn&#8217;t start, booting in the Last Known Good Configuration mode usually fixes this.<\/p>\n<p>To boot into this mode, follow these steps:<\/p>\n<ol>\n<li>Restart your computer<\/li>\n<li>Press the <kbd>F8<\/kbd> key before the Windows logo appears<\/li>\n<li>At the <em>Advanced Boot Options<\/em> menu, select <strong>Last Known Good Configuration<\/strong>\n<div id=\"attachment_1390\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1390\" class=\"size-full wp-image-1390 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg\" alt=\"The advanced boot options startup menu.\" width=\"1024\" height=\"768\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?resize=300%2C225&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?resize=150%2C112&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/p>\n<p id=\"caption-attachment-1390\" class=\"wp-caption-text\">The advanced boot options startup menu.<\/p>\n<\/div>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<h3>Fix #2: Boot into Safe Mode<\/h3>\n<p>Here are the steps you need to follow to boot into the Safe Mode of your computer:<\/p>\n<ol>\n<li>Restart your computer<\/li>\n<li>Press the <kbd>F8<\/kbd> key repeatedly as soon as your computer boots, but before the Windows logo appears<\/li>\n<li>Select <strong>Safe Mode<\/strong> at the <em>Advanced Boot Options<\/em> menu\n<div id=\"attachment_1397\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1397\" class=\"size-full wp-image-1397 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options-menu.png\" alt=\"The Advanced Boot Options screen in Windows Vista\" width=\"1024\" height=\"768\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options-menu.png?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options-menu.png?resize=300%2C225&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options-menu.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options-menu.png?resize=150%2C112&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/p>\n<p id=\"caption-attachment-1397\" class=\"wp-caption-text\">The Advanced Boot Options screen in Windows Vista<\/p>\n<\/div>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<p>You can now try to uninstall recently added hardware drivers or software applications.<\/p>\n<h3>Fix #3: Remove recently added hardware<\/h3>\n<p>If you recently added a new piece of hardware, follow these tips:<\/p>\n<ul>\n<li>Remove the new added hardware and restart your computer to check if it now starts and boots correctly.<\/li>\n<li>Remove any external hardware from your computer, except your mouse and keyboard. Restart your computer to test if it boots correctly.<\/li>\n<\/ul>\n<h3>Fix #4: Run chkdsk and sfc<\/h3>\n<p>The chkdsk and sfc utilities, part of Windows, can detect issues with your HDD. To run chkdsk and sfc, follow these steps:<\/p>\n<ol>\n<li>Open Command Prompt via the Windows original installation disc<\/li>\n<li>Type:\n<pre>chkdsk C: \/r<\/pre>\n<p>Replace <code>C:<\/code> is the letter of the drive where Windows is installed.<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>sfc \/scannow \/offbootdir=c:\\ \/offwindir=c:\\windows<\/pre>\n<p>Replace <code>c:<\/code> with the letter of the drive where your Windows XP is installed.<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type <code>exit<\/code> and press <kbd>Enter<\/kbd>. Restart your computer.<\/li>\n<\/ol>\n<p>If you don&#8217;t have the original Windows disc, use Command-line from Easy Recovery Essentials (our recovery and repair disc) to run these commands:<\/p>\n<ol>\n<li><a href=\"https:\/\/neosmart.net\/EasyRE\/\">Download Easy Recovery Essentials<\/a><\/li>\n<li>Burn the ISO Image. Follow our <a href=\"https:\/\/neosmart.net\/wiki\/creating-a-bootable-cd-or-dvd\/\">instructions on how to burn a bootable ISO image<\/a>. If you\u2019d like to have a recovery USB instead, <a href=\"https:\/\/neosmart.net\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">follow our instructions on how to make a recovery USB<\/a>.<\/li>\n<li>Boot Easy Recovery Essentials from the CD, DVD or USB<\/li>\n<li>Select <strong>Launch Command Line<\/strong>\n<p><img data-recalc-dims=\"1\" class=\"colorbox-3264\"  decoding=\"async\" alt=\"Easy Recovery Essentials screenshot\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?w=980&#038;ssl=1\" \/>\n<\/li>\n<\/ol>\n<p>To download Easy Recovery Essentials, <a href=\"https:\/\/neosmart.net\/EasyRE\/\">click here<\/a>.<\/p>\n<h3>Fix #5: Run msconfig<\/h3>\n<p>If Windows won&#8217;t start because of a recently added software that runs at startup, you can use the msconfig utility to disable startup services or software applications:<\/p>\n<ol>\n<li>Boot your computer into the Safe Mode mode<\/li>\n<li>Click <strong>Start<\/strong><\/li>\n<li>Click <strong>Run<\/strong> and type <code>msconfig<\/code> or search for <code>msconfig<\/code> directly<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2440 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-xp-run-cmd.jpg\" alt=\"Windows XP - cmd command at Run\" width=\"280\" height=\"127\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-xp-run-cmd.jpg?w=280&amp;ssl=1 280w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-xp-run-cmd.jpg?resize=60%2C27&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-xp-run-cmd.jpg?resize=150%2C68&amp;ssl=1 150w\" sizes=\"auto, (max-width: 280px) 100vw, 280px\" \/><\/li>\n<li>Go to the <strong>Startup<\/strong> or <strong>Services<\/strong> tab<\/li>\n<li>Disable all services listed in this tab<\/li>\n<li>Click <strong>OK<\/strong><\/li>\n<li>Click <strong>Restart<\/strong> to restart your computer<\/li>\n<\/ol>\n<h3>Fix #6: Check for viruses<\/h3>\n<p>If you don&#8217;t have an antivirus software that you can use, get Easy Recovery Essentials and use built-in antivirus scanner which can run outside Windows, if you can&#8217;t boot into your computer:<\/p>\n<p>The Professional Edition of Easy Recovery Essentials for Windows features a powerful antivirus and rootkit scanner that can normally resolve this and similar errors caused by viruses, rootkits, trojans, or spyware. EasyRE is currently available for Windows XP, Vista, 7 and 8 and can be downloaded and created on any PC.<\/p>\n<ol>\n<li><a title=\"Download Easy Recovery Essentials\" href=\"\/EasyRE\/\">Download Easy Recovery Essentials<\/a>. Make sure to note your Windows version (XP, Vista, 7 or 8) before you download EasyRE. This guide can help you\u00a0<a href=\"\/EasyRE\/Home\/IdentifyWindows\" target=\"_blank\" rel=\"noopener\">identify what version of Windows<\/a>\u00a0you have installed. For the purposes of this guide, you will need to obtain the Professional Edition of EasyRE.<\/li>\n<li>Burn the image. Follow these instructions on\u00a0<a href=\"\/wiki\/creating-a-bootable-cd-or-dvd\/\">how to burn the bootable ISO image<\/a>\u00a0very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain\u00a0<a href=\"\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">how to create a bootable EasyRE recovery USB stick\/drive<\/a>.<\/li>\n<li>Boot up your PC\u00a0<a href=\"\/wiki\/booting-from-a-cd-or-dvd\/\">from the Easy Recovery Essentials CD<\/a>\u00a0or USB you created.<\/li>\n<li>Once EasyRE is running, choose the &#8220;Virus Scanner&#8221; option and click\u00a0<kbd>Continue<\/kbd>.\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png\"><img class=\"colorbox-3264\"  loading=\"lazy\" decoding=\"async\" alt=\"EasyRE Home\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home-1024x631.png\" width=\"717\" height=\"442\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Choose \u201cVirus Scanner\u201d in Easy Recovery Essentials<\/p>\n<\/div>\n<\/li>\n<li>After EasyRE scans your computer&#8217;s drives, identify and select the drive letter for your Windows installation\u00a0from the list, and then click on the\u00a0<kbd>Scan<\/kbd>\u00a0button to begin.\n<div id=\"attachment_506\" style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-506\" class=\"size-large wp-image-506 colorbox-3264\" alt=\"EasyRE listing available drives for antivirus scan\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p id=\"caption-attachment-506\" class=\"wp-caption-text\">Choose the drive associated with the Windows installation you&#8217;re trying to repair.<\/p>\n<\/div>\n<\/li>\n<li><strong><strong><\/strong><\/strong>EasyRE will begin scanning the drive for viruses, rootkits, trojans, spyware, and other unwanted malware on your machine. No intervention is required, and EasyRE will repair viruses as it finds them, reporting its progress as it goes along:\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Antivirus-Scan.png?ssl=1\"><img data-recalc-dims=\"1\" class=\"colorbox-3264\"  loading=\"lazy\" decoding=\"async\" alt=\"EasyRE: Automated Repair\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Antivirus-Scan.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Easy Recovery Essentials searches for viruses and cleans infections on the selected Windows installation.<\/p>\n<\/div>\n<\/li>\n<li>Once the process is complete, EasyRE will report its findings. Click on the\u00a0<kbd>Restart<\/kbd>\u00a0button to reboot your PC and test the changes.<\/li>\n<\/ol>\n<p>You can download Easy Recovery Essentials\u00a0<a href=\"\/EasyRE\/\">from here<\/a>.<\/p>\n<h2>Fixes if Windows Vista or 7 won&#8217;t start<\/h2>\n<p class=\"info\">Before following these fixes, go to <a href=\"#General_fixes_if_Windows_won8217t_start\">General fixes if Windows won\u2019t start<\/a>.<\/p>\n<h3>Fix #1: Run Startup Repair<\/h3>\n<p>To run Startup Repair, follow these steps:<\/p>\n<ol>\n<li>Insert the original Windows Vista or 7 installation disc<\/li>\n<li>Restart the computer and press any key to boot from the disc<\/li>\n<li>Click <strong>Repair your computer<\/strong>\n<div id=\"attachment_2109\" style=\"width: 403px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2109\" class=\"size-full wp-image-2109 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png\" alt=\"Windows Vista Repair Your Computer Menu\" width=\"393\" height=\"277\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png?w=393&amp;ssl=1 393w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png?resize=300%2C211&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png?resize=150%2C105&amp;ssl=1 150w\" sizes=\"auto, (max-width: 393px) 100vw, 393px\" \/><\/p>\n<p id=\"caption-attachment-2109\" class=\"wp-caption-text\">Windows Vista Repair Your Computer Menu<\/p>\n<\/div>\n<\/li>\n<li>Choose your operating system and click <strong>Next<\/strong> to continue<\/li>\n<li>At <em>System Recovery Options<\/em>, select <strong>Startup Repair<\/strong>\n<div id=\"attachment_2110\" style=\"width: 350px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2110\" class=\"size-full wp-image-2110 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-system-recovery-options.jpg\" alt=\"Windows Vista System Recovery Options\" width=\"340\" height=\"255\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-system-recovery-options.jpg?w=340&amp;ssl=1 340w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-system-recovery-options.jpg?resize=300%2C225&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-system-recovery-options.jpg?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-system-recovery-options.jpg?resize=150%2C112&amp;ssl=1 150w\" sizes=\"auto, (max-width: 340px) 100vw, 340px\" \/><\/p>\n<p id=\"caption-attachment-2110\" class=\"wp-caption-text\">Windows Vista System Recovery Options<\/p>\n<\/div>\n<\/li>\n<li>After Startup Repair is done, restart your computer<\/li>\n<\/ol>\n<h3>Fix #2: Restore the MBR<\/h3>\n<p>Restoring the MBR of your computer might fix the computer to boot again. To do so, you need to run the bootrec utility:<\/p>\n<ol>\n<li>Insert the Windows Vista or Windows 7 install disc and restart the computer<\/li>\n<li>Boot from the disc<\/li>\n<li>Click <strong>Repair your computer<\/strong><\/li>\n<li>Select <strong>Command Prompt<\/strong> at the System Recovery Options screen<\/li>\n<li>Type:\n<pre>bootrec \/FixMbr<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>bootrec \/FixBoot<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>bootrec \/RebuildBcd<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>exit<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Restart your computer<\/li>\n<\/ol>\n<h3>Fix #3: Disable Automatic Restart<\/h3>\n<p>Disabling the <strong>Automatic Restart<\/strong> option on a Windows Vista or 7 system might work and make the computer boot again.<\/p>\n<p>To do so, perform these steps:<\/p>\n<ol>\n<li>Restart the computer<\/li>\n<li>Press the <kbd>F8<\/kbd> key as soon as the computer starts to boot, but before the Windows logo appears on your screen<\/li>\n<li>Select <strong>Disable automatic restart on system failure<\/strong><\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<h3>Fix #4: Use System Restore<\/h3>\n<p>With System Restore, you can revert your computer to a working state earlier in time.<\/p>\n<p>Since you can&#8217;t start Windows, you can run System Restore from Safe Mode:<\/p>\n<ol>\n<li>Start the PC and press the <kbd>F8<\/kbd> key repeatedly until the Advanced Boot Options menu appears\n<div id=\"attachment_1719\" style=\"width: 990px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1719\" class=\"size-full wp-image-1719 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/advanced-boot-options-repair-computer-windows-vista-on-dell.png\" alt=\"Advanced Boot Options Screen on Dell Computer\" width=\"980\" height=\"650\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/advanced-boot-options-repair-computer-windows-vista-on-dell.png?w=980&amp;ssl=1 980w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/advanced-boot-options-repair-computer-windows-vista-on-dell.png?resize=300%2C198&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/advanced-boot-options-repair-computer-windows-vista-on-dell.png?resize=60%2C39&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/advanced-boot-options-repair-computer-windows-vista-on-dell.png?resize=150%2C99&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/p>\n<p id=\"caption-attachment-1719\" class=\"wp-caption-text\">Advanced Boot Options Screen on Dell Computer<\/p>\n<\/div>\n<\/li>\n<li>Select <strong>Safe Mode with Command Prompt<\/strong><\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>rstrui.exe<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Follow the wizard instructions to choose a restore point<\/li>\n<\/ol>\n<p>If you can&#8217;t access the Advanced Boot Options menu, Easy Recovery Essentials also lets you access restore points from an external DVD or USB drive.<\/p>\n<h2>Fixes if Windows 8 won&#8217;t start<\/h2>\n<p class=\"info\">Before following these fixes, go to <a href=\"#General_fixes_if_Windows_won8217t_start\">General fixes if Windows won\u2019t start<\/a>.<\/p>\n<h3>Fix #1: Restore the MBR<\/h3>\n<p>Similarly to the Windows Vista or Windows 7 steps to restore the MBR, use the Windows 8 DVD or USB to perform the same bootrec commands:<\/p>\n<ol>\n<li>Insert the installation media, the DVD or the USB, and boot from it<\/li>\n<li>Click <strong>Repair your computer<\/strong>\n<div id=\"attachment_2111\" style=\"width: 620px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2111\" class=\"size-full wp-image-2111 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png\" alt=\"Windows 8 Repair Your Computer Menu\" width=\"610\" height=\"430\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png?w=610&amp;ssl=1 610w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png?resize=300%2C211&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png?resize=150%2C105&amp;ssl=1 150w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/p>\n<p id=\"caption-attachment-2111\" class=\"wp-caption-text\">Windows 8 Repair Your Computer Menu<\/p>\n<\/div>\n<\/li>\n<li>Click <strong>Troubleshoot<\/strong><\/li>\n<li>Click <strong>Advanced options<\/strong><\/li>\n<li>Click <strong>Command Prompt<\/strong><\/li>\n<li>Type:\n<pre>bootrec \/FixMbr<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>bootrec \/FixBoot<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>bootrec \/ScanOs<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>bootrec \/RebuildBcd<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<h3>Fix #2: Refresh or Reset<\/h3>\n<p>Windows 8 or Windows 8.1 can be refreshed or reseted. These 2 operations &#8211; Refresh or Reset &#8211; can be used to fix a non-working Windows.<\/p>\n<p>To perform a Refresh, follow these steps:<\/p>\n<ol>\n<li>Restart the computer<\/li>\n<li>Insert the Windows 8 or 8.1 installation DVD and boot from it<\/li>\n<li>Click <strong>Repair your computer<\/strong>\n<div id=\"attachment_2111\" style=\"width: 620px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2111\" class=\"size-full wp-image-2111 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png\" alt=\"Windows 8 Repair Your Computer Menu\" width=\"610\" height=\"430\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png?w=610&amp;ssl=1 610w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png?resize=300%2C211&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-8-repair-your-computer-screen.png?resize=150%2C105&amp;ssl=1 150w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/p>\n<p id=\"caption-attachment-2111\" class=\"wp-caption-text\">Windows 8 Repair Your Computer Menu<\/p>\n<\/div>\n<\/li>\n<li>Click <strong>Troubleshoot<\/strong><\/li>\n<li>Click <strong>Refresh your PC<\/strong><\/li>\n<\/ol>\n<p>To perform a Reset, follow these steps:<\/p>\n<ol>\n<li>Insert the installation media and boot from it<\/li>\n<li>Click <strong>Repair your computer<\/strong><\/li>\n<li>Click <strong>Troubleshoot<\/strong>\n<div id=\"attachment_1723\" style=\"width: 990px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1723\" class=\"size-large wp-image-1723 colorbox-3264\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/windows-8-recovery-options-screen-troubleshoot-1024x687.png\" alt=\"Troubleshoot in Windows 8 recovery options screen\" width=\"980\" height=\"657\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/windows-8-recovery-options-screen-troubleshoot.png?resize=1024%2C687&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/windows-8-recovery-options-screen-troubleshoot.png?resize=300%2C201&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/windows-8-recovery-options-screen-troubleshoot.png?resize=60%2C40&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/windows-8-recovery-options-screen-troubleshoot.png?resize=150%2C100&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/02\/windows-8-recovery-options-screen-troubleshoot.png?w=1100&amp;ssl=1 1100w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/p>\n<p id=\"caption-attachment-1723\" class=\"wp-caption-text\">Troubleshoot in Windows 8 recovery options screen<\/p>\n<\/div>\n<\/li>\n<li>Click <strong>Reset your PC<\/strong><\/li>\n<\/ol>\n<h2>Fixes if Windows 10\u00a0won&#8217;t start<\/h2>\n<p class=\"info\">Before following these fixes, go to <a href=\"#General_fixes_if_Windows_won8217t_start\">General fixes if Windows won\u2019t start<\/a>.<\/p>\n<h3>Fix #1: Restore the MBR<\/h3>\n<p>Similarly to the Windows Vista 8\u00a0steps to restore the MBR, use the Windows 10\u00a0DVD or USB to perform the same bootrec commands:<\/p>\n<ol>\n<li>Insert the installation media, the DVD or the USB, and boot from it<\/li>\n<li>Click <strong>Repair your computer\u00a0<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4977 colorbox-3264\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=603%2C419&#038;ssl=1\" alt=\"win10_setup\" width=\"603\" height=\"419\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?w=603&amp;ssl=1 603w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=600%2C417&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=150%2C104&amp;ssl=1 150w\" sizes=\"auto, (max-width: 603px) 100vw, 603px\" \/><\/strong><\/li>\n<li>Click <strong>Troubleshoot<\/strong><\/li>\n<li>Click <strong>Advanced options<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5194 colorbox-3264\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=980%2C735&#038;ssl=1\" alt=\"win10_restore\" width=\"980\" height=\"735\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/strong><\/li>\n<li>Click <strong>Command Prompt<\/strong><\/li>\n<li>Type:\n<pre>bootrec \/FixMbr<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>bootrec \/FixBoot<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>bootrec \/ScanOs<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Type:\n<pre>bootrec \/RebuildBcd<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<h3>Fix #2: Refresh or Reset<\/h3>\n<p>Windows 8 or Windows 8.1 can be refreshed or reseted. These 2 operations &#8211; Refresh or Reset &#8211; can be used to fix a non-working Windows.<\/p>\n<p>To perform a Refresh, follow these steps:<\/p>\n<ol>\n<li>Restart the computer<\/li>\n<li>Insert the Windows 8 or 8.1 installation DVD and boot from it<\/li>\n<li>Click <strong>Repair your computer<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4977 colorbox-3264\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=603%2C419&#038;ssl=1\" alt=\"win10_setup\" width=\"603\" height=\"419\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?w=603&amp;ssl=1 603w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=600%2C417&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=150%2C104&amp;ssl=1 150w\" sizes=\"auto, (max-width: 603px) 100vw, 603px\" \/><\/strong><\/li>\n<li>Click <strong>Troubleshoot<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5194 colorbox-3264\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=980%2C735&#038;ssl=1\" alt=\"win10_restore\" width=\"980\" height=\"735\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/strong><\/li>\n<li>Click <strong>Refresh your PC<\/strong><\/li>\n<\/ol>\n<p>To perform a Reset, follow these steps:<\/p>\n<ol>\n<li>Insert the installation media and boot from it<\/li>\n<li>Click <strong>Repair your computer<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4977 colorbox-3264\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=603%2C419&#038;ssl=1\" alt=\"win10_setup\" width=\"603\" height=\"419\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?w=603&amp;ssl=1 603w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=600%2C417&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/08\/Win10_setup.png?resize=150%2C104&amp;ssl=1 150w\" sizes=\"auto, (max-width: 603px) 100vw, 603px\" \/><\/strong><\/li>\n<li>Click <strong>Troubleshoot<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5194 colorbox-3264\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=980%2C735&#038;ssl=1\" alt=\"win10_restore\" width=\"980\" height=\"735\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/03\/Win10_restore1.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/strong><\/li>\n<li>Click <strong>Reset your PC<\/strong><\/li>\n<\/ol>\n<h2>More Information<\/h2>\n<h3>Linked Entries<\/h3>\n<ul>\n<li><a href=\"https:\/\/neosmart.net\/wiki\/bootrec\/\">bootrec<\/a><\/li>\n<li><a href=\"https:\/\/neosmart.net\/wiki\/chkdsk\/\">chkdsk<\/a><\/li>\n<li><a href=\"https:\/\/neosmart.net\/wiki\/sfc\/\">sfc<\/a><\/li>\n<\/ul>\n<h3>Support Links<\/h3>\n<ul>\n<li><strong><a href=\"http:\/\/neosmart.net\/EasyRE\/\" title=\"Easy Recovery Essentials\">Easy Recovery Essentials for Windows<\/a> &#8211; our repair and recovery disk.<\/strong><br \/>\n<br \/>\nIt&#8217;s an easy-to-use and automated diagnostics disk. It&#8217;s available for <a href=\"https:\/\/neosmart.net\/blog\/2012\/windows-8-repair-cd-download\/\" title=\"Windows 8\">Windows 8<\/a>, <a href=\"https:\/\/neosmart.net\/blog\/2009\/windows-7-system-repair-discs\/\" title=\"Windows 7\">Windows 7<\/a> and <a href=\"https:\/\/neosmart.net\/blog\/2008\/windows-vista-recovery-disc-download\/\" title=\"Windows Vista\">Windows Vista<\/a>. It&#8217;s also available for Windows XP and Windows Server.<\/p>\n<p>Read more at <a href=\"https:\/\/neosmart.net\/blog\/windows-recovery-discs\/\" title=\"Windows Recovery Disks\">Windows Recovery Disks<\/a>.\n<\/li>\n<li><a href=\"http:\/\/neosmart.net\/forums\/\" title=\"The NeoSmart Support Forums\" rel=\"nofollow\">The NeoSmart Support Forums<\/a>, member-to-member technical support and troubleshooting.<\/li>\n<li>Get a discounted price on replacement setup and installation discs: <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B00022PTI4\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B00022PTI4&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows XP<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B000HCZ9BG\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B000HCZ9BG&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows Vista<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B004Q0PT3I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B004Q0PT3I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 7<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B008H3SW4I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B008H3SW4I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 8<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/Windows-Professional-Bit-OEM-DVD\/dp\/B08HDKTGBL?&#038;linkCode=ll1&#038;tag=neosmart.tech-20&#038;linkId=c1a541f8b3e350a03fcca7c6ce59031f&#038;language=en_US&#038;ref_=as_li_ss_tl\">Windows 10<\/a>.<\/li>\n<\/ul>\n<h3>Applicable Systems<\/h3>\n<p>This Windows-related knowledgebase article applies to the following operating systems:<\/p>\n<ul>\n<li>Windows XP (all editions)<\/li>\n<li>Windows Vista (all editions)<\/li>\n<li>Windows 7 (all editions)<\/li>\n<li>Windows 8 (all editions)<\/li>\n<li>Windows 8.1 (all editions)<\/li>\n<li>Windows 10 (all editions)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This guide details how you can troubleshoot and fix a computer that won&#8217;t start (or won&#8217;t boot). This guide goes through various solutions and fixes that you can apply for most Windows versions: XP, Vista, 7, 8, 8.1 and 10. Fix with Easy Recovery Essentials Using Easy Recovery Essentials (EasyRE) and its built-in Automated Repair [&hellip;]<\/p>\n","protected":false},"author":508,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"class_list":["post-3264","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3SlTq-QE","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/users\/508"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/comments?post=3264"}],"version-history":[{"count":15,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3264\/revisions"}],"predecessor-version":[{"id":5195,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3264\/revisions\/5195"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/media?parent=3264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}