{"id":3334,"date":"2015-04-21T03:30:19","date_gmt":"2015-04-21T08:30:19","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=3334"},"modified":"2016-08-25T03:03:52","modified_gmt":"2016-08-25T08:03:52","slug":"rstrui-exe-not-recognized","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/rstrui-exe-not-recognized\/","title":{"rendered":"rstrui.exe not recognized: Fix for Windows"},"content":{"rendered":"<p>Get the fix for the error\u00a0<strong>Rstrui.exe not recognized<\/strong>\u00a0on <strong>Windows Vista,\u00a0<\/strong><strong>Windows 7, <\/strong>and<strong> Windows 8<\/strong>.<\/p>\n<h2>About &#8220;<strong>Rstrui.exe not recognized&#8221;<\/strong><\/h2>\n<p><span style=\"font-size: 16px;line-height: 1.5\">The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.<\/span><\/p>\n<h3><span id=\"Description_and_Symptoms\">Description and Symptoms<\/span><\/h3>\n<p>The error messages, alerts, warnings, and symptoms below are tied to this error.<\/p>\n<h3>Symptom 1: &#8220;<strong>Rstrui.exe not recognized<\/strong>&#8221; error screen<\/h3>\n<p>This articles details steps that you can follow to open System Restore if <strong>rstrui.exe command is not recognized.<\/strong><\/p>\n<p>The following message is associated with this error:<\/p>\n<pre>rstrui.exe is not recognized as an internal or external command, operable program or batch file.<\/pre>\n<p>rstrui.exe is placed in the <code>System32<\/code> folder of your Windows system:<\/p>\n<pre>\\Windows\\System32\\rstrui.exe<\/pre>\n<h2>Causes of this Error<\/h2>\n<p>This error has been known to occur as a result of one of the following causes:<\/p>\n<h3>Cause 1:\u00a0System files are corrupt<\/h3>\n<p>The\u00a0most common cause of this error is a corrupt or missing rstrui.exe system file.<\/p>\n<h3>Cause 2:\u00a0File system integrity compromised<\/h3>\n<p>The hard drive&#8217;s file system may become damaged because of disk write errors, power outages or virus attacks.<\/p>\n<h2>Fixing \u201c<strong>Rstrui.exe not recognized<\/strong><span id=\"Fixing_8220Fatal_INT18_Boot_failure8221_on_Windows\">\u201d on Windows<\/span><\/h2>\n<p class='alert'><strong>Windows Setup CD\/DVD Required!<\/strong><br \/>Some of the solutions below require the use of the Microsoft Windows setup CD or DVD. If your PC did not come with a Windows installation disc or if you no longer have your Windows setup media, you can use <a href=\"\/EasyRE\/\">Easy Recovery Essentials for Windows<\/a> instead. EasyRE will automatically find and fix many problems, and can also be used to solve this problem with the directions below.<\/p>\n<h3>Fix #1: Boot into Last Known Good Configuration<\/h3>\n<p>In most cases booting into the <strong>Last Known Good Configuration<\/strong> mode can easily fix the rstrui.exe is not recognized error.<\/p>\n<p>To do so, follow these steps:<\/p>\n<ol>\n<li>Boot your computer and press the <kbd>F8<\/kbd> key before the Windows logo appears<\/li>\n<li>At <em>Advanced Boot Options<\/em> menu, select <strong>Last Known Good Configuration<\/strong><\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Once Windows has loaded, open System Restore and try to follow the wizard again<\/li>\n<\/ol>\n<div id=\"attachment_1390\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1390\" class=\"wp-image-1390 size-full colorbox-3334\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?resize=980%2C735&#038;ssl=1\" alt=\"The advanced boot options startup menu.\" width=\"980\" height=\"735\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?resize=300%2C225&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/09\/Advanced-Boot-Options.jpg?resize=150%2C112&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-1390\" class=\"wp-caption-text\">The advanced boot options startup menu.<\/p>\n<\/div>\n<h3>Fix #2: Boot into Safe Mode<\/h3>\n<p>If <a href=\"#Fix_1_Boot_into_Last_Known_Good_Configuration\">Fix #1<\/a> above doesn\u2019t work, you can try to boot into Safe Mode and open rstrui.exe by using the <code>%systemroot%<\/code> parameter:<\/p>\n<ol>\n<li>Restart your computer<\/li>\n<li>Press the <kbd>F8<\/kbd> key to open the <strong>Advanced Boot Options<\/strong> menu<\/li>\n<li>Select <strong>Safe mode with a Command Prompt<\/strong><\/li>\n<li>Type:\n<pre>%systemroot%\\system32\\restore\\rstrui.exe<\/pre>\n<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<li>Follow the System Restore wizard steps to complete a restore process<\/li>\n<\/ol>\n<div id=\"attachment_1826\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/03\/advanced-boot-options-repair-computer-windows-vista-on-gateway.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1826\" class=\"wp-image-1826 size-full colorbox-3334\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/03\/advanced-boot-options-repair-computer-windows-vista-on-gateway.png?resize=980%2C650&#038;ssl=1\" alt=\"Advanced Boot Options in Windows Vista on a Gateway\" width=\"980\" height=\"650\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/03\/advanced-boot-options-repair-computer-windows-vista-on-gateway.png?w=980&amp;ssl=1 980w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/03\/advanced-boot-options-repair-computer-windows-vista-on-gateway.png?resize=300%2C198&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/03\/advanced-boot-options-repair-computer-windows-vista-on-gateway.png?resize=60%2C39&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/03\/advanced-boot-options-repair-computer-windows-vista-on-gateway.png?resize=150%2C99&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-1826\" class=\"wp-caption-text\">Advanced Boot Options in Windows Vista on a Gateway<\/p>\n<\/div>\n<h3>Fix #3: Run a virus scan<\/h3>\n<p>Viruses can either delete the rstrui.exe file or replace it with an incorrect and corrupt file instead. If you already have an antivirus software installed, use it to scan the computer for viruses.<\/p>\n<p>If you don&#8217;t have an antivirus software or can&#8217;t boot into Windows to run it, use Easy Recovery Essentials built-in antivirus scanner:<\/p>\n<p>The Professional Edition of Easy Recovery Essentials for Windows features a powerful antivirus and rootkit scanner that can normally resolve this and similar errors caused by viruses, rootkits, trojans, or spyware. EasyRE is currently available for Windows XP, Vista, 7 and 8 and can be downloaded and created on any PC.<\/p>\n<ol>\n<li><a title=\"Download Easy Recovery Essentials\" href=\"\/EasyRE\/\">Download Easy Recovery Essentials<\/a>. Make sure to note your Windows version (XP, Vista, 7 or 8) before you download EasyRE. This guide can help you\u00a0<a href=\"\/EasyRE\/Home\/IdentifyWindows\" target=\"_blank\" rel=\"noopener\">identify what version of Windows<\/a>\u00a0you have installed. For the purposes of this guide, you will need to obtain the Professional Edition of EasyRE.<\/li>\n<li>Burn the image. Follow these instructions on\u00a0<a href=\"\/wiki\/creating-a-bootable-cd-or-dvd\/\">how to burn the bootable ISO image<\/a>\u00a0very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain\u00a0<a href=\"\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">how to create a bootable EasyRE recovery USB stick\/drive<\/a>.<\/li>\n<li>Boot up your PC\u00a0<a href=\"\/wiki\/booting-from-a-cd-or-dvd\/\">from the Easy Recovery Essentials CD<\/a>\u00a0or USB you created.<\/li>\n<li>Once EasyRE is running, choose the &#8220;Virus Scanner&#8221; option and click\u00a0<kbd>Continue<\/kbd>.\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png\"><img class=\"colorbox-3334\"  loading=\"lazy\" decoding=\"async\" alt=\"EasyRE Home\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home-1024x631.png\" width=\"717\" height=\"442\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Choose \u201cVirus Scanner\u201d in Easy Recovery Essentials<\/p>\n<\/div>\n<\/li>\n<li>After EasyRE scans your computer&#8217;s drives, identify and select the drive letter for your Windows installation\u00a0from the list, and then click on the\u00a0<kbd>Scan<\/kbd>\u00a0button to begin.\n<div id=\"attachment_506\" style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-506\" class=\"size-large wp-image-506 colorbox-3334\" alt=\"EasyRE listing available drives for antivirus scan\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p id=\"caption-attachment-506\" class=\"wp-caption-text\">Choose the drive associated with the Windows installation you&#8217;re trying to repair.<\/p>\n<\/div>\n<\/li>\n<li><strong><strong><\/strong><\/strong>EasyRE will begin scanning the drive for viruses, rootkits, trojans, spyware, and other unwanted malware on your machine. No intervention is required, and EasyRE will repair viruses as it finds them, reporting its progress as it goes along:\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Antivirus-Scan.png?ssl=1\"><img data-recalc-dims=\"1\" class=\"colorbox-3334\"  loading=\"lazy\" decoding=\"async\" alt=\"EasyRE: Automated Repair\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Antivirus-Scan.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Easy Recovery Essentials searches for viruses and cleans infections on the selected Windows installation.<\/p>\n<\/div>\n<\/li>\n<li>Once the process is complete, EasyRE will report its findings. Click on the\u00a0<kbd>Restart<\/kbd>\u00a0button to reboot your PC and test the changes.<\/li>\n<\/ol>\n<p>You can download Easy Recovery Essentials\u00a0<a href=\"\/EasyRE\/\">from here<\/a>.<\/p>\n<h3>Fix #4: Run chkdsk<\/h3>\n<p>If the rstrui.exe command is not recognized because of a system file error, you can use the chkdsk command to check if your hard disk has any errors:<\/p>\n<p class=\"info\">For more information on chkdsk, <a href=\"https:\/\/neosmart.net\/wiki\/chkdsk\/\">read the chkdsk guide<\/a>.<\/p>\n<ol>\n<li>Click <strong>Start<\/strong> to open Command Prompt<\/li>\n<li>Make sure you run Command Prompt as Administrator: right-click on the item and click <strong>Run as administrator<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2446 colorbox-3334\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-7-cmd-run-as-administrator.jpg\" alt=\"Windows 7 - Run Command Prompt as Administrator\" width=\"388\" height=\"95\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-7-cmd-run-as-administrator.jpg?w=388&amp;ssl=1 388w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-7-cmd-run-as-administrator.jpg?resize=300%2C73&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-7-cmd-run-as-administrator.jpg?resize=60%2C14&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-7-cmd-run-as-administrator.jpg?resize=150%2C36&amp;ssl=1 150w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/li>\n<li>When Command Prompt opens, type:\n<pre>chkdsk c: \/r<\/pre>\n<p>Replace <code>c:<\/code> with the letter of the drive where Windows is installed<\/li>\n<li>Press <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<div id=\"attachment_4650\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/04\/chkdsk1.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4650\" class=\"wp-image-4650 size-large colorbox-3334\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/04\/chkdsk1-1024x768.png?resize=980%2C735&#038;ssl=1\" alt=\"chkdsk utility results screen\" width=\"980\" height=\"735\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/chkdsk1.png?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/chkdsk1.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/chkdsk1.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/chkdsk1.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/chkdsk1.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4650\" class=\"wp-caption-text\">chkdsk utility results screen<\/p>\n<\/div>\n<h2>More Information<\/h2>\n<h3>Linked Entries<\/h3>\n<ul>\n<li><a href=\"https:\/\/neosmart.net\/wiki\/chkdsk\/\">chkdsk<\/a><\/li>\n<\/ul>\n<h3>Support Links<\/h3>\n<ul>\n<li><strong><a href=\"http:\/\/neosmart.net\/EasyRE\/\" title=\"Easy Recovery Essentials\">Easy Recovery Essentials for Windows<\/a> &#8211; our repair and recovery disk.<\/strong><br \/>\n<br \/>\nIt&#8217;s an easy-to-use and automated diagnostics disk. It&#8217;s available for <a href=\"https:\/\/neosmart.net\/blog\/2012\/windows-8-repair-cd-download\/\" title=\"Windows 8\">Windows 8<\/a>, <a href=\"https:\/\/neosmart.net\/blog\/2009\/windows-7-system-repair-discs\/\" title=\"Windows 7\">Windows 7<\/a> and <a href=\"https:\/\/neosmart.net\/blog\/2008\/windows-vista-recovery-disc-download\/\" title=\"Windows Vista\">Windows Vista<\/a>. It&#8217;s also available for Windows XP and Windows Server.<\/p>\n<p>Read more at <a href=\"https:\/\/neosmart.net\/blog\/windows-recovery-discs\/\" title=\"Windows Recovery Disks\">Windows Recovery Disks<\/a>.\n<\/li>\n<li><a href=\"http:\/\/neosmart.net\/forums\/\" title=\"The NeoSmart Support Forums\" rel=\"nofollow\">The NeoSmart Support Forums<\/a>, member-to-member technical support and troubleshooting.<\/li>\n<li>Get a discounted price on replacement setup and installation discs: <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B000HCZ9BG\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B000HCZ9BG&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows Vista<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B004Q0PT3I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B004Q0PT3I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 7<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B008H3SW4I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B008H3SW4I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 8<\/a>.<\/li>\n<\/ul>\n<h3>Applicable Systems<\/h3>\n<p>This Windows-related knowledgebase article applies to the following operating systems:<\/p>\n<ul>\n<li>Windows Vista (all editions)<\/li>\n<li>Windows 7 (all editions)<\/li>\n<li>Windows 8 (all editions)<\/li>\n<li>Windows 8.1 (all editions)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Get the fix for the error\u00a0Rstrui.exe not recognized\u00a0on Windows Vista,\u00a0Windows 7, and Windows 8. About &#8220;Rstrui.exe not recognized&#8221; Description and Symptoms The error messages, alerts, warnings, and symptoms below are tied to this error. Symptom 1: &#8220;Rstrui.exe not recognized&#8221; error screen This articles details steps that you can follow to open System Restore if rstrui.exe [&hellip;]<\/p>\n","protected":false},"author":508,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"class_list":["post-3334","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3SlTq-RM","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/users\/508"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/comments?post=3334"}],"version-history":[{"count":9,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3334\/revisions"}],"predecessor-version":[{"id":4680,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3334\/revisions\/4680"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/media?parent=3334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}