{"id":3385,"date":"2015-05-05T11:46:22","date_gmt":"2015-05-05T16:46:22","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=3385"},"modified":"2016-11-12T21:26:49","modified_gmt":"2016-11-13T03:26:49","slug":"0x0000009f-driver-power-state-failure","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/0x0000009f-driver-power-state-failure\/","title":{"rendered":"0x0000009F (DRIVER POWER STATE FAILURE)"},"content":{"rendered":"

Get the fix to “0x0000009F: DRIVER POWER STATE FAILURE<\/strong>” error for Windows XP, Vista, 7, 8,<\/strong>\u00a08.1<\/strong>\u00a0or 10<\/strong> operating systems.<\/p>\n

About the “0x0000009f<\/strong>” error<\/h2>\n

The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.<\/p>\n

Description and Symptoms<\/h3>\n

The error messages, alerts, warnings, and symptoms below are tied to this error.<\/p>\n

Symptom 1: 0x0000009f error screen on startup<\/h4>\n

This error, which is also known as DRIVER POWER STATE FAILURE is usually triggered by a driver-related issue and usually appears after a fresh driver installation.<\/p>\n

\"Screenshot<\/a><\/p>\n

A problem has been detected and Windows has been shut down to prevent damage \r\nto your computer.\r\n\r\nDRIVER_POWER_STATE_FAILURE\r\n\r\nIf this is the first time you\u2019ve seen this Stop error screen, \r\nrestart your computer. If this screen appears again, follow\r\nthese steps:\r\n\r\nCheck to make sure any new hardware or software is properly installed.\r\nIf this is a new installation, ask your hardware or software manufacturer\r\nfor any Windows updates you might need.\r\n\r\nIf problems continue, disable or remove any newly installed hardware \r\nor software. Disable BIOS memory options such as caching or shadowing.\r\nIf you need to use Safe Mode to remove or disable components, restart\r\nyour computer, press F8 to select Advanced Startup Options, and then\r\nselect Safe Mode.\r\n\r\nTechnical Information:\r\n\r\n*** STOP: 0x0000009F (0x00000001, 0x00000001, 0x00000000, 0x00000000)\r\n\r\nBeginning dump of physical memory\r\nPhysical memory dump complete.\r\nContact your system administrator or technical support group for further\r\nassistance.<\/pre>\n
Causes of this Error<\/h3>\n
This error has been known to occur as a result of one or more of the following:<\/p>\n
Cause 1:\u00a0Outdated or misconfigured driver<\/h4>\n
The main cause of this error is\u00a0a device driver that is outdated or misconfigured. This may\u00a0happen after a system update, a disk read\/write error, or a Windows update or reinstall.<\/p>\n
Fixing “0x0000009f” on Windows<\/h2>\n
Windows Setup CD\/DVD Required!<\/strong>
Some of the solutions below require the use of the Microsoft Windows setup CD or DVD. If your PC did not come with a Windows installation disc or if you no longer have your Windows setup media, you can use Easy Recovery Essentials for Windows<\/a> instead. EasyRE will automatically find and fix many problems, and can also be used to solve this problem with the directions below.<\/p>\n
Fix #1: Disconnect peripherals<\/h3>\n
If the 0x0000009F error is caused by a recently added new piece of hardware, try to following steps:<\/p>\n
    \n
  1. Shutdown your computer<\/li>\n
  2. Remove the new added hardware<\/li>\n
  3. Power on your computer again<\/li>\n
  4. Check if the error appears again<\/li>\n<\/ol>\n
    Fix #2: Update drivers<\/h3>\n
    If the 0x0000009F error is caused by a driver installation, you can fix the error by updating your driver to its latest version or to a version that’s compatible with your current Windows version.<\/p>\n
    Follow these steps:<\/p>\n
      \n
    1. Click Start<\/strong><\/li>\n
    2. Search for devmgmt.msc<\/code><\/li>\n
    3. At Device Manager<\/em>, right-click on the device you want to update the driver for<\/li>\n
    4. Select Update driver<\/strong><\/li>\n<\/ol>\n
      \"Device<\/a><\/p>\n
      Device manager update driver screen<\/p>\n<\/div>\n
      Fix #3: Run Driver Verifier<\/h3>\n
      The Driver Verifier<\/strong> tool tests your currently installed drivers and can identify corrupt and problematic files. If the 0x0000009F error is caused by a driver, the Driver Verifier report can output problematic drivers.<\/p>\n
      The Driver Verifier is already installed on your Windows. To open it, follow these steps:<\/p>\n
        \n
      1. Click Start<\/strong><\/li>\n
      2. Type cmd<\/code> at the search results<\/li>\n
      3. Right-click on Command Prompt and click Run as Administrator<\/strong><\/li>\n
      4. Type verifier<\/code> when Command Prompt is open<\/li>\n
      5. Hit Enter<\/kbd><\/li>\n
      6. Select Create standard settings<\/strong><\/li>\n
      7. Click Next<\/strong><\/li>\n
      8. Choose Automatically select all drivers installed on this computer<\/strong><\/li>\n
      9. Click Finish<\/strong><\/li>\n<\/ol>\n
        \"Driver<\/a><\/p>\n
        Driver verifier utility screen<\/p>\n<\/div>\n
        Fix #4: Check digital signatures of drivers<\/h3>\n
        The sigverif<\/strong> tool verifies your system’s integrity by testing if the drivers you currently have installed have a valid digital signature.<\/p>\n
        If sigverif reports drivers that have invalid signature, try to disable the driver or update to its latest available version.<\/p>\n
          \n
        1. Click Start<\/strong><\/li>\n
        2. Type sigverif<\/code> in the search box<\/li>\n
        3. Hit Enter<\/kbd><\/li>\n
        4. Click Advanced<\/strong><\/li>\n
        5. Select “Look for other files that are not digitally signed”<\/li>\n
        6. At the Look in this folder<\/em>, type C:\\Windows\\system32\\drivers<\/code>Replace C:<\/code> with the letter of the drive where your Windows is installed on.<\/li>\n
        7. Go to Logging <\/strong><\/li>\n
        8. Check the “Save the file signature verification results to a log file” checkbox<\/li>\n
        9. Click OK<\/strong><\/li>\n
        10. Click Start<\/strong><\/li>\n<\/ol>\n
          \"Signature<\/a><\/p>\n
          Signature verifier utility screen<\/p>\n<\/div>\n
          Fix #5: Uninstall problematic software<\/h3>\n
          If the 0x0000009F error appears after a recent software installation, try to remove it to check if the error appears:<\/p>\n
            \n
          1. Go to Control Panel<\/strong><\/li>\n
          2. Uninstall the program<\/li>\n
          3. Restart your computer<\/li>\n
          4. Make sure the program was uninstalled correctly<\/li>\n<\/ol>\n
            You can reinstall the program again and check if the error appears again after reinstallation.<\/p>\n
            \"Program<\/a><\/p>\n
            Program and features uninstall screen<\/p>\n<\/div>\n
            Fix #6: Run sfc<\/h3>\n
              \n
            1. Click Start<\/strong><\/li>\n
            2. Type cmd<\/code> in the search box<\/li>\n
            3. Right-click Command Prompt<\/li>\n
            4. Select Run as Administrator<\/strong><\/li>\n
            5. Type:\n
              sfc \/scannow<\/pre>\n<\/li>\n
            6. Hit Enter<\/kbd><\/li>\n<\/ol>\n
              \"sfc<\/a><\/p>\n
              sfc utility results screen<\/p>\n<\/div>\n
              Fix #7: Reinstall Windows<\/h3>\n
              If none of the fixes above work to fix the error, reinstall Windows:<\/p>\n
              Reinstalling Windows will delete all files. Use Easy Recovery Essentials<\/a> to backup your files before you proceed.<\/p>\n
                \n
              1. Insert the installation DVD<\/li>\n
              2. Restart the computer<\/li>\n
              3. Press any key to boot from the CD when prompted to do so<\/li>\n
              4. At the Install Windows<\/em> window, select a language, time and keyboard method<\/li>\n
              5. Click Next<\/strong><\/li>\n
              6. Click Install Now<\/strong>\n
                \"Windows<\/a><\/p>\n
                Install Now (Windows 7)<\/p>\n<\/div>\n<\/li>\n<\/ol>\n
                More Information<\/h2>\n
                Linked Entries<\/h3>\n