{"id":3415,"date":"2015-05-23T09:47:17","date_gmt":"2015-05-23T14:47:17","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=3415"},"modified":"2016-08-11T19:28:28","modified_gmt":"2016-08-12T00:28:28","slug":"0x8078012d","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/0x8078012d\/","title":{"rendered":"0x8078012D &#8211; Fix for Windows 7, 8"},"content":{"rendered":"<p>Get the fix to &#8220;<strong>0x8078012D<\/strong>&#8221; error for<strong> Windows 7, 8,\u00a0<\/strong>or<strong> 8.1<\/strong> operating systems.<\/p>\n<h2>About the &#8220;<strong>0x8078012D<\/strong>&#8221; error<\/h2>\n<p>The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.<\/p>\n<h3>Description and Symptoms<\/h3>\n<p>The error messages, alerts, warnings, and symptoms below are tied to this error.<\/p>\n<h4>Symptom 1: 0x8078012D\u00a0error screen<\/h4>\n<p>This error is mostly related to the Windows Backup utility and it usually appears after a Windows 7 or Windows 8 upgrade from a lower version.<\/p>\n<p>The most common cause for 0x8078012D is a conflict with the security software on your computer. Other causes that can trigger this error can be any of the following:<\/p>\n<ul>\n<li>The Windows Backup services are disabled<\/li>\n<li>External drive hardware problem (if the backup is realized on an external drive)<\/li>\n<li>Recent configuration changes<\/li>\n<li>Bad sectors on your hard drive<\/li>\n<li>A third party software intervened during a backup process<\/li>\n<li>A corrupt older backup<\/li>\n<li>Corrupted user profile<\/li>\n<\/ul>\n<h3>Causes of this Error<\/h3>\n<p>This error has been known to occur as a result of one or more of the following:<\/p>\n<h4>Cause 1:\u00a0System files are corrupt<\/h4>\n<p>The most common cause of this error is\u00a0a system file corruption. That may happen because of virus attacks or disk read\/write errors.<\/p>\n<h4>Cause 1:\u00a0Windows backup services are not enabled<\/h4>\n<p>Another possible cause for this error is a Windows Backup Service that is disabled.<\/p>\n<h2>Fixing &#8220;0x8078012D&#8221;\u00a0in Windows 8<\/h2>\n<h3>Fix #1: Enable Windows Backup Services<\/h3>\n<p>Check if the backup services specific to Windows are enabled by accessing the Services Window.<\/p>\n<p>To do so, follow these steps:<\/p>\n<ol>\n<li>Open the <strong>Charm Bar<\/strong> by pressing the <kbd><span class='kbdkey'><img src='https:\/\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/02\/WinKey.svg' class='winkey colorbox-3415' \/><\/span><\/kbd> key and <kbd>C<\/kbd> (or swipe from the right of the screen)<\/li>\n<li>Click <strong>Settings<\/strong><\/li>\n<li>Choose <strong>Control Panel<\/strong><\/li>\n<li>Click <strong>Administrative Tools<\/strong><\/li>\n<li>Click Services<\/li>\n<li>Search for <strong>Volume Shadow Copy<\/strong> and right-click on it<\/li>\n<li>Choose <strong>Properties<\/strong><\/li>\n<li>Change <strong>Startup Type<\/strong> to <strong>Manual<\/strong><\/li>\n<li>Click OK<\/li>\n<li>Search for Windows Backup service<\/li>\n<li>Follow the same steps as with Volume Shadow Copy<\/li>\n<\/ol>\n<div id=\"attachment_4567\" style=\"width: 810px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4567\" class=\"wp-image-4567 size-full colorbox-3415\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy.png?resize=800%2C600&#038;ssl=1\" alt=\"Windows 8 volume shadow copy service screen\" width=\"800\" height=\"600\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy.png?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4567\" class=\"wp-caption-text\">Windows 8 volume shadow copy service screen<\/p>\n<\/div>\n<h3>Fix #2: Delete Previous Backup<\/h3>\n<p>The 0x8078012D error can be caused by a corrupt backup that Windows Backup is trying to overwrite.<\/p>\n<p>You can fix this by:<\/p>\n<ol>\n<li>Deleting a previous backup<\/li>\n<li>Creating a new backup<\/li>\n<\/ol>\n<h3>Fix #3: Scan for Infected Files<\/h3>\n<p>If the error is caused by certain infected files, you can run Microsoft Safety Scanner:<\/p>\n<ol>\n<li>Go to <a href=\"http:\/\/www.microsoft.com\/security\/scanner\/en-us\/default.aspx\">http:\/\/www.microsoft.com\/security\/scanner\/en-us\/default.aspx<\/a><\/li>\n<li>Click Download Now<\/li>\n<li>Follow the installation instructions to install Safety Scanner<\/li>\n<li>Launch Microsoft Safety Scanner<\/li>\n<li>Click Scan Type<\/li>\n<li>Click Full Scan<\/li>\n<li>Click Next<\/li>\n<li>If any malware is detected, the infected files will be deleted<\/li>\n<\/ol>\n<div id=\"attachment_4564\" style=\"width: 572px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/MSS.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4564\" class=\"wp-image-4564 size-full colorbox-3415\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/MSS.jpg?resize=562%2C514&#038;ssl=1\" alt=\"Microsoft Security Scanner screen\" width=\"562\" height=\"514\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/MSS.jpg?w=562&amp;ssl=1 562w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/MSS.jpg?resize=300%2C274&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/MSS.jpg?resize=60%2C55&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/MSS.jpg?resize=150%2C137&amp;ssl=1 150w\" sizes=\"auto, (max-width: 562px) 100vw, 562px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4564\" class=\"wp-caption-text\">Microsoft Security Scanner screen<\/p>\n<\/div>\n<p>If you can&#8217;t boot into Windows to run this software, you can also use Easy Recovery Essentials built-in antivirus scanner.<\/p>\n<p>The Professional Edition of Easy Recovery Essentials for Windows features a powerful antivirus and rootkit scanner that can normally resolve this and similar errors caused by viruses, rootkits, trojans, or spyware. EasyRE is currently available for Windows XP, Vista, 7 and 8 and can be downloaded and created on any PC.<\/p>\n<ol>\n<li><a title=\"Download Easy Recovery Essentials\" href=\"\/EasyRE\/\">Download Easy Recovery Essentials<\/a>. Make sure to note your Windows version (XP, Vista, 7 or 8) before you download EasyRE. This guide can help you\u00a0<a href=\"\/EasyRE\/Home\/IdentifyWindows\" target=\"_blank\" rel=\"noopener\">identify what version of Windows<\/a>\u00a0you have installed. For the purposes of this guide, you will need to obtain the Professional Edition of EasyRE.<\/li>\n<li>Burn the image. Follow these instructions on\u00a0<a href=\"\/wiki\/creating-a-bootable-cd-or-dvd\/\">how to burn the bootable ISO image<\/a>\u00a0very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain\u00a0<a href=\"\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">how to create a bootable EasyRE recovery USB stick\/drive<\/a>.<\/li>\n<li>Boot up your PC\u00a0<a href=\"\/wiki\/booting-from-a-cd-or-dvd\/\">from the Easy Recovery Essentials CD<\/a>\u00a0or USB you created.<\/li>\n<li>Once EasyRE is running, choose the &#8220;Virus Scanner&#8221; option and click\u00a0<kbd>Continue<\/kbd>.\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png\"><img class=\"colorbox-3415\"  loading=\"lazy\" decoding=\"async\" alt=\"EasyRE Home\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home-1024x631.png\" width=\"717\" height=\"442\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Choose \u201cVirus Scanner\u201d in Easy Recovery Essentials<\/p>\n<\/div>\n<\/li>\n<li>After EasyRE scans your computer&#8217;s drives, identify and select the drive letter for your Windows installation\u00a0from the list, and then click on the\u00a0<kbd>Scan<\/kbd>\u00a0button to begin.\n<div id=\"attachment_506\" style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-506\" class=\"size-large wp-image-506 colorbox-3415\" alt=\"EasyRE listing available drives for antivirus scan\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p id=\"caption-attachment-506\" class=\"wp-caption-text\">Choose the drive associated with the Windows installation you&#8217;re trying to repair.<\/p>\n<\/div>\n<\/li>\n<li><strong><strong><\/strong><\/strong>EasyRE will begin scanning the drive for viruses, rootkits, trojans, spyware, and other unwanted malware on your machine. No intervention is required, and EasyRE will repair viruses as it finds them, reporting its progress as it goes along:\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Antivirus-Scan.png?ssl=1\"><img data-recalc-dims=\"1\" class=\"colorbox-3415\"  loading=\"lazy\" decoding=\"async\" alt=\"EasyRE: Automated Repair\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Antivirus-Scan.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Easy Recovery Essentials searches for viruses and cleans infections on the selected Windows installation.<\/p>\n<\/div>\n<\/li>\n<li>Once the process is complete, EasyRE will report its findings. Click on the\u00a0<kbd>Restart<\/kbd>\u00a0button to reboot your PC and test the changes.<\/li>\n<\/ol>\n<p>You can download Easy Recovery Essentials\u00a0<a href=\"\/EasyRE\/\">from here<\/a>.<\/p>\n<h3>Fix #4: Run sfc<\/h3>\n<p>The sfc utility can also check the integrity of the hard disk files and report any issues with your files:<\/p>\n<ol>\n<li>Open the <strong>Charm Bar<\/strong><\/li>\n<li>Type <code>cmd<\/code> in the Search box<\/li>\n<li>Right-click on <strong>Command Prompt<\/strong><\/li>\n<li>Select <strong>Run as Administrator<\/strong><\/li>\n<li>Type:\n<pre>sfc \/scannow<\/pre>\n<\/li>\n<li>Hit <kbd>Enter<\/kbd><\/li>\n<\/ol>\n<div id=\"attachment_4566\" style=\"width: 810px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/sfc_W8.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4566\" class=\"wp-image-4566 size-full colorbox-3415\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/sfc_W8.png?resize=800%2C600&#038;ssl=1\" alt=\"sfc utility results screen\" width=\"800\" height=\"600\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/sfc_W8.png?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/sfc_W8.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/sfc_W8.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/sfc_W8.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/sfc_W8.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4566\" class=\"wp-caption-text\">sfc utility results screen<\/p>\n<\/div>\n<h2>Fixing &#8220;0x8078012D&#8221;\u00a0in Windows 7<\/h2>\n<h3>Fix #1: Enable Windows Backup Services<\/h3>\n<p>These steps to fix the 0x8078012D on Windows 7 systems are similar to those of Windows 8 explained above.<\/p>\n<ol>\n<li>Click Start<\/li>\n<li>Click Control Panel<\/li>\n<li>Click System and Security<\/li>\n<li>Click Administrative Tools<\/li>\n<li>Select Services<\/li>\n<li>Search for Volume Shadow Copy<\/li>\n<li>Right-click on Volume Shadow Copy<\/li>\n<li>Click <strong>Properties<\/strong><\/li>\n<li>Change <strong>Startup Type<\/strong> to <strong>Manual<\/strong><\/li>\n<li>Click OK<\/li>\n<li>Search for Windows Backup service<\/li>\n<li>Right-click on Windows Backup service<\/li>\n<li>Click <strong>Properties<\/strong><\/li>\n<li>Change <strong>Startup Type<\/strong> to <strong>Manual<\/strong><\/li>\n<li>Click OK<\/li>\n<\/ol>\n<div id=\"attachment_4568\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy-W7.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4568\" class=\"wp-image-4568 size-large colorbox-3415\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy-W7-1024x720.png?resize=980%2C689&#038;ssl=1\" alt=\"Windows 7 volume shadow copy service screen\" width=\"980\" height=\"689\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy-W7.png?resize=1024%2C720&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy-W7.png?resize=600%2C422&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy-W7.png?resize=768%2C540&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy-W7.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy-W7.png?resize=150%2C106&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Shadow-copy-W7.png?w=1123&amp;ssl=1 1123w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4568\" class=\"wp-caption-text\">Windows 7 volume shadow copy service screen<\/p>\n<\/div>\n<h3>Fix #2: Check User Profile<\/h3>\n<p>If you&#8217;re unable to save a newly created backup &#8211; even after deleting the previous backup &#8211; try to create a new account and perform the Backup process again:<\/p>\n<ol>\n<li>Click Start<\/li>\n<li>Click Control Panel<\/li>\n<li>Click User Accounts and Family Safety<\/li>\n<li>Click User Accounts<\/li>\n<li>Click Manage Another Account<\/li>\n<li>Click Create a New Account to create a new account<\/li>\n<li>Restart your computer<\/li>\n<\/ol>\n<p>After this new account is created, you need to log off from the current account and log in with the new created account. Run Windows Backup again and see if the 0x8078012D error persists.<\/p>\n<div id=\"attachment_4569\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/Create-new-user.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4569\" class=\"wp-image-4569 size-large colorbox-3415\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/Create-new-user-1024x720.png?resize=980%2C689&#038;ssl=1\" alt=\"Create new user screen\" width=\"980\" height=\"689\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Create-new-user.png?resize=1024%2C720&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Create-new-user.png?resize=600%2C422&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Create-new-user.png?resize=768%2C540&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Create-new-user.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Create-new-user.png?resize=150%2C106&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Create-new-user.png?w=1123&amp;ssl=1 1123w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4569\" class=\"wp-caption-text\">Create new user screen<\/p>\n<\/div>\n<h3>Fix #3: Run chkdsk<\/h3>\n<p>Using the chkdsk utility (available from Command Prompt), you can check if any bad sectors exists on your hard drive.<\/p>\n<p>To do so, follow these steps:<\/p>\n<ol>\n<li>Click <strong>Start<\/strong><\/li>\n<li>Type <code>cmd<\/code> at the search box<\/li>\n<li>Open Command Prompt<\/li>\n<li>Type:\n<pre>chkdsk \/f C:<\/pre>\n<\/li>\n<li>If you want to change the drive, replace the <code>C:<\/code> with your drive&#8217;s letter.<\/li>\n<li>After the chkdsk process is complete, restart your Windows 7 and perform the backup again<\/li>\n<\/ol>\n<h3>Fix #4: Clean Boot<\/h3>\n<p>If the 0x8078012D error isn&#8217;t caused by a corrupt backup file of Windows Backup, a specific sofware application may trigger this error.<\/p>\n<p>To debug this, boot your computer in a clean boot and then determine if a specific application is causing this error to appear:<\/p>\n<ol>\n<ol>\n<li>Boot your computer and log on as Administrator<\/li>\n<li>Click <strong>Start<\/strong><\/li>\n<li>Search for:<\/li>\n<\/ol>\n<\/ol>\n<pre>msconfig.exe<\/pre>\n<ol>\n<li>At the <strong>System Configuration<\/strong> utilit, select the General tab<\/li>\n<li>Check the <strong>Selective Startup<\/strong> option<\/li>\n<li>Uncheck the <strong>Load startup items<\/strong> check box<\/li>\n<li>Go to the <strong>Services<\/strong> tab<\/li>\n<li>Check the <strong>Hide all Microsoft services<\/strong> checkbox from the bottom left corner of the window<\/li>\n<li>Click <strong>Disable all button<\/strong><\/li>\n<li>Click <strong>OK<\/strong><\/li>\n<li>Restart your system<\/li>\n<\/ol>\n<div id=\"attachment_4570\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/Msconfig-utility-screen.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4570\" class=\"wp-image-4570 size-large colorbox-3415\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/05\/Msconfig-utility-screen-1024x592.png?resize=980%2C567&#038;ssl=1\" alt=\"Msconfig utility screen\" width=\"980\" height=\"567\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Msconfig-utility-screen.png?resize=1024%2C592&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Msconfig-utility-screen.png?resize=600%2C347&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Msconfig-utility-screen.png?resize=768%2C444&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Msconfig-utility-screen.png?resize=60%2C35&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Msconfig-utility-screen.png?resize=150%2C87&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/05\/Msconfig-utility-screen.png?w=1298&amp;ssl=1 1298w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4570\" class=\"wp-caption-text\">Msconfig utility screen<\/p>\n<\/div>\n<h2>More Information<\/h2>\n<h3>Linked Entries<\/h3>\n<ul>\n<li><a href=\"https:\/\/neosmart.net\/wiki\/sfc\/\">sfc<\/a><\/li>\n<\/ul>\n<h3>Support Links<\/h3>\n<ul>\n<li><strong><a href=\"http:\/\/neosmart.net\/EasyRE\/\" title=\"Easy Recovery Essentials\">Easy Recovery Essentials for Windows<\/a> &#8211; our repair and recovery disk.<\/strong><br \/>\n<br \/>\nIt&#8217;s an easy-to-use and automated diagnostics disk. It&#8217;s available for <a href=\"https:\/\/neosmart.net\/blog\/2012\/windows-8-repair-cd-download\/\" title=\"Windows 8\">Windows 8<\/a>, <a href=\"https:\/\/neosmart.net\/blog\/2009\/windows-7-system-repair-discs\/\" title=\"Windows 7\">Windows 7<\/a> and <a href=\"https:\/\/neosmart.net\/blog\/2008\/windows-vista-recovery-disc-download\/\" title=\"Windows Vista\">Windows Vista<\/a>. It&#8217;s also available for Windows XP and Windows Server.<\/p>\n<p>Read more at <a href=\"https:\/\/neosmart.net\/blog\/windows-recovery-discs\/\" title=\"Windows Recovery Disks\">Windows Recovery Disks<\/a>.\n<\/li>\n<li><a href=\"http:\/\/neosmart.net\/forums\/\" title=\"The NeoSmart Support Forums\" rel=\"nofollow\">The NeoSmart Support Forums<\/a>, member-to-member technical support and troubleshooting.<\/li>\n<li>Get a discounted price on replacement setup and installation discs: <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B004Q0PT3I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B004Q0PT3I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 7<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B008H3SW4I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B008H3SW4I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 8<\/a>.<\/li>\n<\/ul>\n<h3>Applicable Systems<\/h3>\n<p>This Windows-related knowledgebase article applies to the following operating systems:<\/p>\n<ul>\n<li>Windows 7 (all editions)<\/li>\n<li>Windows 8 (all editions)<\/li>\n<li>Windows 8.1 (all editions)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Get the fix to &#8220;0x8078012D&#8221; error for Windows 7, 8,\u00a0or 8.1 operating systems. About the &#8220;0x8078012D&#8221; error Description and Symptoms The error messages, alerts, warnings, and symptoms below are tied to this error. Symptom 1: 0x8078012D\u00a0error screen This error is mostly related to the Windows Backup utility and it usually appears after a Windows 7 [&hellip;]<\/p>\n","protected":false},"author":508,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"class_list":["post-3415","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3SlTq-T5","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/users\/508"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/comments?post=3415"}],"version-history":[{"count":6,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3415\/revisions"}],"predecessor-version":[{"id":4574,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3415\/revisions\/4574"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/media?parent=3415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}