{"id":3463,"date":"2015-06-23T06:34:17","date_gmt":"2015-06-23T11:34:17","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=3463"},"modified":"2016-11-12T21:50:12","modified_gmt":"2016-11-13T03:50:12","slug":"0x0000010e-video-memory-management-internal","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/0x0000010e-video-memory-management-internal\/","title":{"rendered":"0x0000010E (VIDEO MEMORY MANAGEMENT INTERNAL) &#8211; Fix for Windows"},"content":{"rendered":"<p>Get the fix to the <strong>0x0000010E: VIDEO MEMORY MANAGEMENT INTERNAL<\/strong>\u00a0boot error message affecting <strong>Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 <\/strong>and<strong> Windows Server 2008.<\/strong><\/p>\n<h2>About the &#8220;<strong>0x0000010E<\/strong>&#8221; error<\/h2>\n<p>The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.<\/p>\n<h3>Description and Symptoms<\/h3>\n<p>The error messages, alerts, warnings, and symptoms below are tied to this error.<\/p>\n<h4>Symptom 1: 0x0000010E error screen on startup<\/h4>\n<p>The main cause for this error to appear is a <strong>corrupt video driver<\/strong> or a driver that is incompatible with your current Windows version.<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/0x0000010E.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3466 size-full colorbox-3463\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/0x0000010E.jpg?resize=980%2C680&#038;ssl=1\" alt=\"0x0000010E error screen\" width=\"980\" height=\"680\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/0x0000010E.jpg?w=980&amp;ssl=1 980w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/0x0000010E.jpg?resize=300%2C208&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/0x0000010E.jpg?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/0x0000010E.jpg?resize=150%2C104&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<pre>A problem has been detected and Windows has been shut down to prevent damage \r\nto your computer.\r\n\r\nVIDEO_MEMORY_MANAGEMENT_INTERNAL\r\n\r\nIf this is the first time you\u2019ve seen this Stop error screen, \r\nrestart your computer. If this screen appears again, follow\r\nthese steps:\r\n\r\nCheck to make sure any new hardware or software is properly installed.\r\nIf this is a new installation, ask your hardware or software manufacturer\r\nfor any Windows updates you might need.\r\n\r\nIf problems continue, disable or remove any newly installed hardware \r\nor software. Disable BIOS memory options such as caching or shadowing.\r\nIf you need to use Safe Mode to remove or disable components, restart\r\nyour computer, press F8 to select Advanced Startup Options, and then\r\nselect Safe Mode.\r\n\r\nTechnical Information:\r\n\r\n*** STOP: 0x0000010E (0x00000000, 0x00000000, 0x00000000, 0x00000000)\r\n\r\nCollecting data for crash dump ...\r\nInitializing disk for crash dump ...\r\nBeginning dump for physical memory.\r\nDumping physical memory to disk: 100\r\nPhysical memory dump complete.\r\nContact your system admin or technical support group for further assistance.<\/pre>\n<h3>Causes of this Error<\/h3>\n<p>This error has been known to occur as a result of one or more of the following:<\/p>\n<h4>Cause 1:\u00a0Corrupt or outdated device drivers<\/h4>\n<p>Sometimes the device drivers may become misconfigured, corrupt or outdated. That may also happen after a Windows update or a Windows downgrade from a newer system to an older one.<\/p>\n<h2>Fixing &#8220;0x0000010E&#8221; on Windows<\/h2>\n<p class='alert'><strong>Windows Setup CD\/DVD Required!<\/strong><br \/>Some of the solutions below require the use of the Microsoft Windows setup CD or DVD. If your PC did not come with a Windows installation disc or if you no longer have your Windows setup media, you can use <a href=\"\/EasyRE\/\">Easy Recovery Essentials for Windows<\/a> instead. EasyRE will automatically find and fix many problems, and can also be used to solve this problem with the directions below.<\/p>\n<h3>Fix #1:\u00a0Update drivers<\/h3>\n<p>To check if the error is caused by a faulty drive, run an automatic driver update or manually update the drivers to the latest available versions.<\/p>\n<p>To manually update a driver, follow these steps:<\/p>\n<ol>\n<li>Click <strong>Start<\/strong><\/li>\n<li>Type in <code>devmgmt.msc<\/code> in the search box<\/li>\n<li>Click <strong>devmgmt<\/strong> from results list<\/li>\n<li>Right-click on the driver<\/li>\n<li>To update the driver, select <strong>Update Driver Software<\/strong>.<\/li>\n<li>To disable the driver, select <strong>Disable<\/strong>.<\/li>\n<li>To uninstall the driver, select <strong>Uninstall<\/strong>.<\/li>\n<\/ol>\n<div id=\"attachment_3363\" style=\"width: 594px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3363\" class=\"wp-image-3363 size-full colorbox-3463\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg\" alt=\"Device Manager screen\" width=\"584\" height=\"309\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg?w=584&amp;ssl=1 584w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg?resize=300%2C159&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg?resize=60%2C32&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg?resize=150%2C79&amp;ssl=1 150w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/a><\/p>\n<p id=\"caption-attachment-3363\" class=\"wp-caption-text\">Device Manager screen<\/p>\n<\/div>\n<p>To run an automatic driver update, follow these steps:<\/p>\n<ol>\n<li>Click <strong>Start<\/strong><\/li>\n<li>Go to <strong>Devices and Printers<\/strong><\/li>\n<li>Right-click on your computer<\/li>\n<li>Select <strong>Device Installation Settings<\/strong><\/li>\n<li>Select <strong>Yes, do this automatically<\/strong><\/li>\n<li>Click <strong>Save Changes<\/strong><\/li>\n<li>Follow the necessary steps to continue the process<\/li>\n<\/ol>\n<div id=\"attachment_4504\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/06\/Device_install.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4504\" class=\"wp-image-4504 size-large colorbox-3463\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/06\/Device_install-1024x592.png?resize=980%2C567&#038;ssl=1\" alt=\"Device installation screen\" width=\"980\" height=\"567\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/Device_install.png?resize=1024%2C592&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/Device_install.png?resize=600%2C347&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/Device_install.png?resize=768%2C444&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/Device_install.png?resize=60%2C35&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/Device_install.png?resize=150%2C87&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/06\/Device_install.png?w=1298&amp;ssl=1 1298w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4504\" class=\"wp-caption-text\">Device installation screen<\/p>\n<\/div>\n<h3>Fix #2: Install Hotfix<\/h3>\n<p>Microsoft made the following Hotfix available that can fix the 0x0000010E error at the <a href=\"https:\/\/support.microsoft.com\/en-us\/kb\/953026\">https:\/\/support.microsoft.com\/en-us\/kb\/953026 link<\/a>.<\/p>\n<p>The supported versions of Windows are:<\/p>\n<ul>\n<li>Windows Vista<\/li>\n<li>Windows Server 2008<\/li>\n<\/ul>\n<h3>Fix #3: Reinstall Windows<\/h3>\n<p>If <a href=\"#Fix_1_Disable_video_driver\">Fix #1<\/a> doesn&#8217;t fix the error, reinstall Windows.<\/p>\n<p class=\"warning\">Reinstalling Windows will delete your personal files. <a href=\"https:\/\/neosmart.net\/EasyRE\/\">Use Easy Recovery Essentials<\/a> to backup your files before you proceed.<\/p>\n<p>To reinstall Windows, follow these steps:<\/p>\n<ol>\n<li>Insert the installation DVD<\/li>\n<li>Restart the computer<\/li>\n<li>Press any key to boot from the CD when prompted to do so<\/li>\n<li>At the <em>Install Windows<\/em> window, select a language, time and keyboard method<\/li>\n<li>Click <strong>Next<\/strong><\/li>\n<li>Click <strong>Install Now<\/strong>\n<div id=\"attachment_2109\" style=\"width: 403px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2109\" class=\"size-full wp-image-2109 colorbox-3463\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png\" alt=\"Windows Vista Repair Your Computer Menu\" width=\"393\" height=\"277\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png?w=393&amp;ssl=1 393w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png?resize=300%2C211&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/06\/windows-vista-repair-your-computer.png?resize=150%2C105&amp;ssl=1 150w\" sizes=\"auto, (max-width: 393px) 100vw, 393px\" \/><\/p>\n<p id=\"caption-attachment-2109\" class=\"wp-caption-text\">Windows Vista Repair Your Computer Menu<\/p>\n<\/div>\n<\/li>\n<li>Follow the instructions to continue<\/li>\n<\/ol>\n<h2>More Information<\/h2>\n<h3>Support Links<\/h3>\n<ul>\n<li><strong><a href=\"http:\/\/neosmart.net\/EasyRE\/\" title=\"Easy Recovery Essentials\">Easy Recovery Essentials for Windows<\/a> &#8211; our repair and recovery disk.<\/strong><br \/>\n<br \/>\nIt&#8217;s an easy-to-use and automated diagnostics disk. It&#8217;s available for <a href=\"https:\/\/neosmart.net\/blog\/2012\/windows-8-repair-cd-download\/\" title=\"Windows 8\">Windows 8<\/a>, <a href=\"https:\/\/neosmart.net\/blog\/2009\/windows-7-system-repair-discs\/\" title=\"Windows 7\">Windows 7<\/a> and <a href=\"https:\/\/neosmart.net\/blog\/2008\/windows-vista-recovery-disc-download\/\" title=\"Windows Vista\">Windows Vista<\/a>. It&#8217;s also available for Windows XP and Windows Server.<\/p>\n<p>Read more at <a href=\"https:\/\/neosmart.net\/blog\/windows-recovery-discs\/\" title=\"Windows Recovery Disks\">Windows Recovery Disks<\/a>.\n<\/li>\n<li><a href=\"http:\/\/neosmart.net\/forums\/\" title=\"The NeoSmart Support Forums\" rel=\"nofollow\">The NeoSmart Support Forums<\/a>, member-to-member technical support and troubleshooting.<\/li>\n<li>Get a discounted price on replacement setup and installation discs: <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B008H3SW4I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B008H3SW4I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 8<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/Windows-Professional-Bit-OEM-DVD\/dp\/B08HDKTGBL?&#038;linkCode=ll1&#038;tag=neosmart.tech-20&#038;linkId=c1a541f8b3e350a03fcca7c6ce59031f&#038;language=en_US&#038;ref_=as_li_ss_tl\">Windows 10<\/a>.<\/li>\n<\/ul>\n<h3>Applicable Systems<\/h3>\n<p>This Windows-related knowledgebase article applies to the following operating systems:<\/p>\n<ul>\n<li>Windows 8 (all editions)<\/li>\n<li>Windows 8.1 (all editions)<\/li>\n<li>Windows 10 (all editions)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Get the fix to the 0x0000010E: VIDEO MEMORY MANAGEMENT INTERNAL\u00a0boot error message affecting Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 and Windows Server 2008. About the &#8220;0x0000010E&#8221; error Description and Symptoms The error messages, alerts, warnings, and symptoms below are tied to this error. Symptom 1: 0x0000010E error screen on startup The [&hellip;]<\/p>\n","protected":false},"author":508,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"class_list":["post-3463","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3SlTq-TR","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/users\/508"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/comments?post=3463"}],"version-history":[{"count":14,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3463\/revisions"}],"predecessor-version":[{"id":5127,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3463\/revisions\/5127"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/media?parent=3463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}