{"id":3528,"date":"2015-07-29T09:08:55","date_gmt":"2015-07-29T14:08:55","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=3528"},"modified":"2016-11-12T20:15:49","modified_gmt":"2016-11-13T02:15:49","slug":"0x00000109","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/0x00000109\/","title":{"rendered":"0x00000109 &#8211; Fix for Windows Vista, 7, 8, 10"},"content":{"rendered":"<p>Get the fix to &#8220;<strong>0x00000109: selected entry could not be loaded<\/strong>&#8221; error for<strong> Windows Vista, 7, 8,\u00a0<\/strong>or<strong> 8.1<\/strong> operating systems.<\/p>\n<h2>About the &#8220;<strong>0x00000109<\/strong>&#8221; error<\/h2>\n<p>The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.<\/p>\n<h3>Description and Symptoms<\/h3>\n<p>The error messages, alerts, warnings, and symptoms below are tied to this error.<\/p>\n<h4>Symptom 1: 0x00000109 error screen<\/h4>\n<p>This error is usually triggered by an unauthorized kernel data modification by a device driver. While this is the most common cause for the error, other causes can trigger this error too:<\/p>\n<ul>\n<li>A virus tried to modified kernel data<\/li>\n<li>Incorrect use of a kernel debugger tool<\/li>\n<li>Hardware memory may be corrupted<\/li>\n<\/ul>\n<p><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/0x00000109.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3529 size-full colorbox-3528\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/0x00000109.jpg?resize=980%2C680&#038;ssl=1\" alt=\"Screenshot of 0x00000109 error\" width=\"980\" height=\"680\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/0x00000109.jpg?w=980&amp;ssl=1 980w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/0x00000109.jpg?resize=300%2C208&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/0x00000109.jpg?resize=60%2C42&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/0x00000109.jpg?resize=150%2C104&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<pre>A problem has been detected and Windows has been shut down to prevent damage \r\nto your computer.\r\n\r\nModification of system code or a critical data structure was detected.\r\n\r\nIf this is the first time you've seen this Stop error screen, \r\nrestart your computer. If this screen appears again, follow\r\nthese steps:\r\n\r\nCheck to make sure any new hardware or software is properly installed.\r\nIf this is a new installation, ask your hardware or software manufacturer\r\nfor any Windows updates you might need.\r\n\r\nIf problems continue, disable or remove any newly installed hardware \r\nor software. Disable BIOS memory options such as caching or shadowing.\r\nIf you need to use Safe Mode to remove or disable components, restart\r\nyour computer, press F8 to select Advanced Startup Options, and then\r\nselect Safe Mode.\r\n\r\nTechnical Information:\r\n\r\n*** STOP: 0x00000109 (0x00000001, 0x00000001, 0x00000000, 0x00000000)\r\n\r\nCollecting data for crash dump ...\r\nInitializing disk for crash dump ...\r\nBeginning dump for physical memory.\r\nDumping physical memory to disk: 100\r\nPhysical memory dump complete.\r\nContact your system admin or technical support group for further assistance.<\/pre>\n<h3>Causes of this Error<\/h3>\n<p>This error has been known to occur as a result of one or more of the following:<\/p>\n<h4>Cause 1:\u00a0Virus infection<\/h4>\n<p>The most common cause of this error is a virus that modifies system kernel data. If that&#8217;s the case, then it is advised to make a clean boot and scan the system for viruses.<\/p>\n<h4>Cause 2: System memory is malfunctioning<\/h4>\n<p>Another common cause is a RAM memory module that works incorrectly. A module may become faulty after a power outage or simply as the time passes, so it is recommended to check the system memory periodically to make sure that it works correctly.<\/p>\n<h4>Cause 3:\u00a0System drivers are outdated<\/h4>\n<p>Sometimes after a system reinstall or a Windows Update, the system drivers are installed incorrectly and the system is unable to boot as a result.<\/p>\n<h4>Cause 4:\u00a0File system integrity compromised<\/h4>\n<p>The last cause for this error is a corrupt file system. This may happen because of disk read\/write errors, power outages or virus attacks.<\/p>\n<h2>Fixing &#8220;0x00000109&#8221; on Windows<\/h2>\n<p class='alert'><strong>Windows Setup CD\/DVD Required!<\/strong><br \/>Some of the solutions below require the use of the Microsoft Windows setup CD or DVD. If your PC did not come with a Windows installation disc or if you no longer have your Windows setup media, you can use <a href=\"\/EasyRE\/\">Easy Recovery Essentials for Windows<\/a> instead. EasyRE will automatically find and fix many problems, and can also be used to solve this problem with the directions below.<\/p>\n<h3>Fix #1: Scan for viruses<\/h3>\n<p>If the 0x00000109 error is caused by a virus that might modify kernel data, run a virus scan and delete all infected files found.<\/p>\n<p class=\"warning\">If system files are infected and you delete these infected files, your Windows may not run properly afterwards.<\/p>\n<p><strong>Open an antivirus software and perform a scan.<\/strong> If you don&#8217;t have an antivirus, use Easy Recovery Essentials&#8217; built-in Antivirus Scanner that runs <strong>outside Windows<\/strong> (it&#8217;s bootable from a CD\/DVD or USB drive) and can deep scan your computer for viruses:<\/p>\n<p>The Professional Edition of Easy Recovery Essentials for Windows features a powerful antivirus and rootkit scanner that can normally resolve this and similar errors caused by viruses, rootkits, trojans, or spyware. EasyRE is currently available for Windows XP, Vista, 7 and 8 and can be downloaded and created on any PC.<\/p>\n<ol>\n<li><a title=\"Download Easy Recovery Essentials\" href=\"\/EasyRE\/\">Download Easy Recovery Essentials<\/a>. Make sure to note your Windows version (XP, Vista, 7 or 8) before you download EasyRE. This guide can help you\u00a0<a href=\"\/EasyRE\/Home\/IdentifyWindows\" target=\"_blank\" rel=\"noopener\">identify what version of Windows<\/a>\u00a0you have installed. For the purposes of this guide, you will need to obtain the Professional Edition of EasyRE.<\/li>\n<li>Burn the image. Follow these instructions on\u00a0<a href=\"\/wiki\/creating-a-bootable-cd-or-dvd\/\">how to burn the bootable ISO image<\/a>\u00a0very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain\u00a0<a href=\"\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">how to create a bootable EasyRE recovery USB stick\/drive<\/a>.<\/li>\n<li>Boot up your PC\u00a0<a href=\"\/wiki\/booting-from-a-cd-or-dvd\/\">from the Easy Recovery Essentials CD<\/a>\u00a0or USB you created.<\/li>\n<li>Once EasyRE is running, choose the &#8220;Virus Scanner&#8221; option and click\u00a0<kbd>Continue<\/kbd>.\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png\"><img class=\"colorbox-3528\"  loading=\"lazy\" decoding=\"async\" alt=\"EasyRE Home\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home-1024x631.png\" width=\"717\" height=\"442\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Choose \u201cVirus Scanner\u201d in Easy Recovery Essentials<\/p>\n<\/div>\n<\/li>\n<li>After EasyRE scans your computer&#8217;s drives, identify and select the drive letter for your Windows installation\u00a0from the list, and then click on the\u00a0<kbd>Scan<\/kbd>\u00a0button to begin.\n<div id=\"attachment_506\" style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-506\" class=\"size-large wp-image-506 colorbox-3528\" alt=\"EasyRE listing available drives for antivirus scan\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Select-AV-Drive.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p id=\"caption-attachment-506\" class=\"wp-caption-text\">Choose the drive associated with the Windows installation you&#8217;re trying to repair.<\/p>\n<\/div>\n<\/li>\n<li><strong><strong><\/strong><\/strong>EasyRE will begin scanning the drive for viruses, rootkits, trojans, spyware, and other unwanted malware on your machine. No intervention is required, and EasyRE will repair viruses as it finds them, reporting its progress as it goes along:\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Antivirus-Scan.png?ssl=1\"><img data-recalc-dims=\"1\" class=\"colorbox-3528\"  loading=\"lazy\" decoding=\"async\" alt=\"EasyRE: Automated Repair\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Antivirus-Scan.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Easy Recovery Essentials searches for viruses and cleans infections on the selected Windows installation.<\/p>\n<\/div>\n<\/li>\n<li>Once the process is complete, EasyRE will report its findings. Click on the\u00a0<kbd>Restart<\/kbd>\u00a0button to reboot your PC and test the changes.<\/li>\n<\/ol>\n<p>You can download Easy Recovery Essentials\u00a0<a href=\"\/EasyRE\/\">from here<\/a>.<\/p>\n<h3>Fix #2: Run Windows Memory Diagnostic<\/h3>\n<p>The Windows Memory Diagnostic tool can check your memory for corrupt data.<\/p>\n<p>To run this tool, follow these steps:<\/p>\n<ol>\n<li>Start Windows<\/li>\n<li>Click Start<\/li>\n<li>Type <code>windows memory diagnostic<\/code> in the search box<\/li>\n<li>Click <strong>Windows Memory Diagnostic<\/strong> from the search results list<\/li>\n<li>Follow the tool&#8217;s wizard steps to complete the process. After the process is done, you can determine if your memory is corrupt.<\/li>\n<\/ol>\n<div id=\"attachment_3362\" style=\"width: 391px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/windows-memory-diagnostic-tool-restart-now.jpg?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3362\" class=\"wp-image-3362 size-full colorbox-3528\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/windows-memory-diagnostic-tool-restart-now.jpg?resize=381%2C290&#038;ssl=1\" alt=\"Windows Memory Diagnostic screen\" width=\"381\" height=\"290\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/windows-memory-diagnostic-tool-restart-now.jpg?w=381&amp;ssl=1 381w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/windows-memory-diagnostic-tool-restart-now.jpg?resize=300%2C228&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/windows-memory-diagnostic-tool-restart-now.jpg?resize=60%2C46&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/windows-memory-diagnostic-tool-restart-now.jpg?resize=150%2C114&amp;ssl=1 150w\" sizes=\"auto, (max-width: 381px) 100vw, 381px\" \/><\/a><\/p>\n<p id=\"caption-attachment-3362\" class=\"wp-caption-text\">Windows Memory Diagnostic screen<\/p>\n<\/div>\n<p>If you&#8217;re not able to boot into Windows and run Windows Memory Diagnostic, you can also run Easy Recovery Essentials&#8217; Automated Repair process that has a built-in testing process for RAM Memory and HDD drives:<\/p>\n<ol>\n<li><a title=\"Download Easy Recovery Essentials\" href=\"\/EasyRE\/\">Download Easy Recovery Essentials<\/a>. Make sure to note your Windows version (XP, Vista, 7, 8, 10, or Windows 11) before you download EasyRE. This guide can help you <a href=\"\/EasyRE\/Home\/IdentifyWindows\" target=\"_blank\" rel=\"noopener\">identify what version of Windows<\/a> you have installed.<\/li>\n<li>Burn the image. Follow these instructions on <a href=\"\/wiki\/creating-a-bootable-cd-or-dvd\/\">how to burn the bootable ISO image<\/a>\u00a0very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain <a href=\"\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">how to create a bootable EasyRE recovery USB stick\/drive<\/a>.<\/li>\n<li>Boot up your PC <a href=\"\/wiki\/booting-from-a-cd-or-dvd\/\">from the Easy Recovery Essentials CD<\/a> or USB you created.<\/li>\n<li>Choose &#8220;Automated Repair&#8221; option and click <kbd>Continue<\/kbd>.\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-512 colorbox-3528\" alt=\"EasyRE Home\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Choose &#8220;Automated Repair&#8221; in Easy Recovery Essentials<\/p>\n<\/div>\n<\/li>\n<li>After EasyRE scans your computer&#8217;s drives, identify and select the drive letter for your Windows installation\u00a0from the list, and then click on the <kbd>Automated Repair<\/kbd> button to begin.\n<div id=\"attachment_1488\" style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1488\" class=\" wp-image-1488  colorbox-3528\" alt=\"EasyRE displays a list of found Windows operating systems\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p id=\"caption-attachment-1488\" class=\"wp-caption-text\">Choose the drive associated with the Windows installation you&#8217;re trying to repair.<\/p>\n<\/div>\n<\/li>\n<li>Easy Recovery Essentials will start analyzing the selected drive for problems. EasyRE will test for and attempt to automatically correct errors with the disk, partition, bootsector, filesystem, bootloader, and registry.\n<p><strong>No intervention is required, as EasyRE&#8217;s repair is fully automated:<\/strong><\/p>\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-511  colorbox-3528\" alt=\"EasyRE: Automated Repair\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=717%2C442&#038;ssl=1\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Easy Recovery Essentials searches for errors and makes corrections to the selected Windows installation.<\/p>\n<\/div>\n<\/li>\n<li>Once the process is complete, EasyRE will report its findings. Click on the <kbd>Restart<\/kbd> button to reboot your PC and test the changes.<\/li>\n<li>Your PC begins to boot again:\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/windowsxp-vista-7-8-boot-screen.png?ssl=1\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"  colorbox-3528\" alt=\"EasyRE: Automated Repair\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/windows-xp-vista-7-8-boot-screen.png?w=980&#038;ssl=1\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Windows, booting up successfully.<\/p>\n<\/div>\n<\/li>\n<\/ol>\n<p>Download Easy Recovery Essentials <a href=\"\/EasyRE\/\">by clicking this link<\/a>.<\/p>\n<h3>Fix #3: Install updates<\/h3>\n<p>It&#8217;s important that your Windows version &#8211; either Vista, 7 or 8 &#8211; has the latest updates installed. A missed update might fix the 0x00000109 error.<\/p>\n<ol>\n<li>Open Windows Updates by typing <code>update<\/code> in the search box<\/li>\n<li>Click Update and Recovery<\/li>\n<li>Click &#8220;Choose how updates get installed:<\/li>\n<li>Select &#8220;Install updates automatically&#8221; at the <em>Important updates<\/em> section<\/li>\n<li>Check <strong>Give me recommended updates the same way I receive important updates<\/strong> check box under <em>Recommended updates<\/em><\/li>\n<li>Click OK<\/li>\n<\/ol>\n<div id=\"attachment_4493\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/07\/updates1.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4493\" class=\"wp-image-4493 size-large colorbox-3528\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/07\/updates1-1024x768.png?resize=980%2C735&#038;ssl=1\" alt=\"Windows updates screen\" width=\"980\" height=\"735\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/updates1.png?resize=1024%2C768&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/updates1.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/updates1.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/updates1.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/updates1.png?resize=150%2C113&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/updates1.png?w=1152&amp;ssl=1 1152w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4493\" class=\"wp-caption-text\">Windows updates screen<\/p>\n<\/div>\n<h3>Fix #4: Update device drivers<\/h3>\n<p>If the error is caused by a corrupt or problematic device driver, updating your drivers manually might fix the error.<\/p>\n<p>To do so, and update your drivers manually, open <strong>Device Manager<\/strong> by following these steps:<\/p>\n<ol>\n<li>Click <strong>Start<\/strong><\/li>\n<li>Type <code>devmgmt.msc<\/code> in the search box<\/li>\n<li>Click on <strong>devmgmt<\/strong> or <strong>Device Manager<\/strong> from the search results list\n<div id=\"attachment_2495\" style=\"width: 820px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2495\" class=\"size-full wp-image-2495 colorbox-3528\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-vista-device-manager.jpg\" alt=\"Device Manager in Windows Vista\" width=\"810\" height=\"62\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-vista-device-manager.jpg?w=810&amp;ssl=1 810w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-vista-device-manager.jpg?resize=300%2C22&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-vista-device-manager.jpg?resize=60%2C4&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2014\/09\/windows-vista-device-manager.jpg?resize=150%2C11&amp;ssl=1 150w\" sizes=\"auto, (max-width: 810px) 100vw, 810px\" \/><\/p>\n<p id=\"caption-attachment-2495\" class=\"wp-caption-text\">Device Manager in Windows Vista<\/p>\n<\/div>\n<\/li>\n<li>Right-click on each third-party device driver you&#8217;d like to update. Make sure your device manufacturer has the latest version available for your Windows version.<\/li>\n<li>Click <strong>Update<\/strong><\/li>\n<\/ol>\n<div id=\"attachment_3363\" style=\"width: 594px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3363\" class=\"wp-image-3363 size-full colorbox-3528\" src=\"\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg\" alt=\"Device Manager: Update Driver Software\" width=\"584\" height=\"309\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg?w=584&amp;ssl=1 584w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg?resize=300%2C159&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg?resize=60%2C32&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/04\/device-manager-update-driver-software.jpg?resize=150%2C79&amp;ssl=1 150w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/a><\/p>\n<p id=\"caption-attachment-3363\" class=\"wp-caption-text\">Device Manager: Update Driver Software<\/p>\n<\/div>\n<p>If you&#8217;d like to update the drivers automatically, follow these steps instead:<\/p>\n<ol>\n<li>Click <strong>Start<\/strong><\/li>\n<li>Type <code>devices and printers<\/code> in the search box<\/li>\n<li>Right-click on your computer&#8217;s name from the list<\/li>\n<li>Click <strong>Device Installation Settings<\/strong><\/li>\n<li>Select <strong>Yes, do this automatically<\/strong><\/li>\n<li>Click <strong>Save Changes<\/strong><\/li>\n<\/ol>\n<div id=\"attachment_4494\" style=\"width: 990px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/07\/Device_install.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4494\" class=\"wp-image-4494 size-large colorbox-3528\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2015\/07\/Device_install-1024x592.png?resize=980%2C567&#038;ssl=1\" alt=\"Device installation settings screen\" width=\"980\" height=\"567\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/Device_install.png?resize=1024%2C592&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/Device_install.png?resize=600%2C347&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/Device_install.png?resize=768%2C444&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/Device_install.png?resize=60%2C35&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/Device_install.png?resize=150%2C87&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2015\/07\/Device_install.png?w=1298&amp;ssl=1 1298w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4494\" class=\"wp-caption-text\">Device installation settings screen<\/p>\n<\/div>\n<h3>Fix #5: Run chkdsk<\/h3>\n<p>Running the chkdsk utility tool can output any issues found with your HDD driver. If the 0x00000109 error is caused by a corrupt HDD, chkdsk should let you know.<\/p>\n<p>Here are the steps to run CHKDSK:<\/p>\n<ol>\n<li>Boot from your Windows install disc<\/li>\n<li>Click on <strong>Repair your co<\/strong><strong>mputer<\/strong>\u00a0after selecting proper language, time and keyboard input.<\/li>\n<li>Select the Windows installation drive, which is usually <code>C:\\<\/code>, and click <strong>Next<\/strong><\/li>\n<li>Choose Command Prompt when the System Recovery Options box appears<\/li>\n<li>Write the following command and press <kbd>Enter<\/kbd> afterwards:\n<pre>chkdsk C: \/f<\/pre>\n<p>Replace C: with the letter of the driver where Windows is installed.<\/li>\n<\/ol>\n<p>Here is an example of what the PC&#8217;s console output should look like once the chkdsk.exe is complete:<\/p>\n<div id=\"attachment_3697\" style=\"width: 810px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2016\/04\/VirtualBox_Win7_clean_21_04_2016_03_58_48.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3697\" class=\"wp-image-3697 size-full colorbox-3528\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2016\/04\/VirtualBox_Win7_clean_21_04_2016_03_58_48.png?resize=800%2C600&#038;ssl=1\" alt=\"Chkdsk utility results screen\" width=\"800\" height=\"600\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/04\/VirtualBox_Win7_clean_21_04_2016_03_58_48.png?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/04\/VirtualBox_Win7_clean_21_04_2016_03_58_48.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/04\/VirtualBox_Win7_clean_21_04_2016_03_58_48.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/04\/VirtualBox_Win7_clean_21_04_2016_03_58_48.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/04\/VirtualBox_Win7_clean_21_04_2016_03_58_48.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p id=\"caption-attachment-3697\" class=\"wp-caption-text\">Chkdsk utility results screen<\/p>\n<\/div>\n<h2>More Information<\/h2>\n<h3>Linked Entries<\/h3>\n<ul>\n<li><a href=\"https:\/\/neosmart.net\/wiki\/chkdsk\/\">chkdsk<\/a><\/li>\n<\/ul>\n<h3>Support Links<\/h3>\n<ul>\n<li><strong><a href=\"http:\/\/neosmart.net\/EasyRE\/\" title=\"Easy Recovery Essentials\">Easy Recovery Essentials for Windows<\/a> &#8211; our repair and recovery disk.<\/strong><br \/>\n<br \/>\nIt&#8217;s an easy-to-use and automated diagnostics disk. It&#8217;s available for <a href=\"https:\/\/neosmart.net\/blog\/2012\/windows-8-repair-cd-download\/\" title=\"Windows 8\">Windows 8<\/a>, <a href=\"https:\/\/neosmart.net\/blog\/2009\/windows-7-system-repair-discs\/\" title=\"Windows 7\">Windows 7<\/a> and <a href=\"https:\/\/neosmart.net\/blog\/2008\/windows-vista-recovery-disc-download\/\" title=\"Windows Vista\">Windows Vista<\/a>. It&#8217;s also available for Windows XP and Windows Server.<\/p>\n<p>Read more at <a href=\"https:\/\/neosmart.net\/blog\/windows-recovery-discs\/\" title=\"Windows Recovery Disks\">Windows Recovery Disks<\/a>.\n<\/li>\n<li><a href=\"http:\/\/neosmart.net\/forums\/\" title=\"The NeoSmart Support Forums\" rel=\"nofollow\">The NeoSmart Support Forums<\/a>, member-to-member technical support and troubleshooting.<\/li>\n<li>Get a discounted price on replacement setup and installation discs: <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B000HCZ9BG\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B000HCZ9BG&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows Vista<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B004Q0PT3I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B004Q0PT3I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 7<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B008H3SW4I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B008H3SW4I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 8<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/Windows-Professional-Bit-OEM-DVD\/dp\/B08HDKTGBL?&#038;linkCode=ll1&#038;tag=neosmart.tech-20&#038;linkId=c1a541f8b3e350a03fcca7c6ce59031f&#038;language=en_US&#038;ref_=as_li_ss_tl\">Windows 10<\/a>.<\/li>\n<\/ul>\n<h3>Applicable Systems<\/h3>\n<p>This Windows-related knowledgebase article applies to the following operating systems:<\/p>\n<ul>\n<li>Windows Vista (all editions)<\/li>\n<li>Windows 7 (all editions)<\/li>\n<li>Windows 8 (all editions)<\/li>\n<li>Windows 8.1 (all editions)<\/li>\n<li>Windows 10 (all editions)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Get the fix to &#8220;0x00000109: selected entry could not be loaded&#8221; error for Windows Vista, 7, 8,\u00a0or 8.1 operating systems. About the &#8220;0x00000109&#8221; error Description and Symptoms The error messages, alerts, warnings, and symptoms below are tied to this error. Symptom 1: 0x00000109 error screen This error is usually triggered by an unauthorized kernel data [&hellip;]<\/p>\n","protected":false},"author":508,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"class_list":["post-3528","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3SlTq-UU","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/users\/508"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/comments?post=3528"}],"version-history":[{"count":9,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3528\/revisions"}],"predecessor-version":[{"id":5092,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/3528\/revisions\/5092"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/media?parent=3528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}