{"id":4457,"date":"2016-08-01T13:21:07","date_gmt":"2016-08-01T18:21:07","guid":{"rendered":"http:\/\/neosmart.net\/wiki\/?p=4457"},"modified":"2016-09-23T21:49:45","modified_gmt":"2016-09-24T02:49:45","slug":"0xc0000002","status":"publish","type":"post","link":"https:\/\/neosmart.net\/wiki\/0xc0000002\/","title":{"rendered":"0xc0000002: The selected entry could not be loaded"},"content":{"rendered":"<p style=\"text-align: left\">Get the fix to the\u00a0<strong>0xc0000002: The selected entry could not be loaded\u00a0<\/strong>boot error message affecting <strong>Windows 7, Windows 8, Windows 8.1<\/strong> and\u00a0<strong>Windows 10<\/strong>.<\/p>\n<h2>About the &#8220;0xc0000002&#8221; error<\/h2>\n<p><span class=\"message_body\">The following information on this error has been compiled by NeoSmart Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.<\/span><\/p>\n<h3>Description and Symptoms<\/h3>\n<p>The error messages, alerts, warnings, and symptoms below are tied to this error.<\/p>\n<h4>Symptom 1: 0xc0000002 error screen on startup<\/h4>\n<p>As a part of <a href=\"http:\/\/neosmart.net\/wiki\/mbr-boot-process\/\">the system startup procedure<\/a>, the BOOTMGR bootloader introduced in Windows Vista and subsequently used in Windows 7, Windows 8(.1), and Windows 10 reads boot configuration data and displays the operating system selection menu. Sometimes, however, when a user installs a newer version of Windows on a top of already existing older one, or installs a service pack, the BOOTMGR entries are not updated properly, and the following message appears:<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2016\/08\/0xc0000002.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-4458 colorbox-4457\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2016\/08\/0xc0000002-1024x768.png?resize=980%2C735&#038;ssl=1\" alt=\"0xc0000002\" width=\"980\" height=\"735\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/08\/0xc0000002.png?w=1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/08\/0xc0000002.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/08\/0xc0000002.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/08\/0xc0000002.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/08\/0xc0000002.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/p>\n<pre>A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.\r\n\r\nIf you have a Windows installation disk, insert the disk and restart your computer. Click \"Repair your computer\", and then choose a recovery tool.\r\n\r\nOtherwise, to start Windows so you can investigate further, press the Enter key to display the boot menu, press F8 for Advanced Boot Options, and select Last Known Good. If you understand why the digital signature cannot be verified and want to start Windows without this file, temporarily disable driver signature enforcement.\r\n\r\nFile: \\Windows\\System32\\winload.exe\r\n\r\nStatus: 0xc0000002\r\n\r\nInfo: The selected entry could not be loaded because the application is missing or corrupt.<\/pre>\n<h3>Causes of this Error<\/h3>\n<p>This error has been known to occur as a result of one or more of the following:<\/p>\n<h4>Cause 1: BOOTMGR is outdated after system update<\/h4>\n<p>This error may occur if something went wrong during the Windows installation process. If the user has installed a newer version of Windows on top of an older one and the BOOTMGR file is not updated properly, then this error may appear and the boot process halts.<\/p>\n<h4>Cause 2: <span class=\"message_body\">An older boot disk is used with a newer version of Windows<\/span><\/h4>\n<p>Sometimes the user may install a newer version of Windows on a hard drive, and then connect another hard drive with an old version of Windows to set up a dual boot mode. In that case, however, the old version of BOOTMGR will be used, and the boot process halts.<\/p>\n<h4>Cause 3: BOOTMGR is outdated after a service pack update<\/h4>\n<p>This error may also occur if a user installs a new service pack that changes the BOOTMGR file fails to update an already existing BOOTMGR. If that&#8217;s the case, an updated version of Windows is left with an old version of BOOTMGR, and is unable to load properly.<\/p>\n<p><strong>Cause 4: Existing installation disk was disconnected before installing Windows<\/strong><\/p>\n<p>As a precaution against the corruption of an existing, working install or to safeguard against dataloss during a system update, many users are advised to disconnect their primary boot drive prior to installing a new version of Windows. However, this advice can cause the system bootloader on the primary boot disk to remain outdated, and will cause the error shown above once the drive is returned to the system.<\/p>\n<h2>Fixing &#8220;0xc0000002&#8221; on Windows<\/h2>\n<p class='alert'><strong>Windows Setup CD\/DVD Required!<\/strong><br \/>Some of the solutions below require the use of the Microsoft Windows setup CD or DVD. If your PC did not come with a Windows installation disc or if you no longer have your Windows setup media, you can use <a href=\"\/EasyRE\/\">Easy Recovery Essentials for Windows<\/a> instead. EasyRE will automatically find and fix many problems, and can also be used to solve this problem with the directions below.<\/p>\n<h3>Fix #1: Repair\u00a0BOOTMGR via Easy Recovery Essentials<\/h3>\n<p>Easy Recovery Essentials&#8217; one-click automated system repair feature incorporates full repair and reconstruction of the BOOTMGR to resolve the &#8220;0xc0000002&#8221; error, even in cases where Windows won&#8217;t boot as a result of the error.<\/p>\n<p>Easy Recovery Essentials is guaranteed to fix the &#8220;0xc0000002&#8221; error automatically using its built-in Automated Repair option. EasyRE is currently available for Windows <strong>XP<\/strong>, <strong>Vista<\/strong>, <strong>7<\/strong>, <strong>8<\/strong>, <strong>Windows 10<\/strong>, and <strong>Windows 11<\/strong> and can be downloaded and created on any PC.<\/p>\n<ol>\n<li><a title=\"Download Easy Recovery Essentials\" href=\"\/EasyRE\/\">Download Easy Recovery Essentials<\/a>. Make sure to note your Windows version (XP, Vista, 7, 8, 10, or Windows 11) before you download EasyRE. This guide can help you <a href=\"\/EasyRE\/Home\/IdentifyWindows\" target=\"_blank\" rel=\"noopener\">identify what version of Windows<\/a> you have installed.<\/li>\n<li>Burn the image. Follow these instructions on <a href=\"\/wiki\/creating-a-bootable-cd-or-dvd\/\">how to burn the bootable ISO image<\/a>\u00a0very carefully, as making a bootable CD can be tricky! Alternatively, these instructions explain <a href=\"\/wiki\/easybcd\/tips-and-tricks\/easyre-recovery-usb\/\">how to create a bootable EasyRE recovery USB stick\/drive<\/a>.<\/li>\n<li>Boot up your PC <a href=\"\/wiki\/booting-from-a-cd-or-dvd\/\">from the Easy Recovery Essentials CD<\/a> or USB you created.<\/li>\n<li>Once EasyRE is running, choose the &#8220;Automated Repair&#8221; option and click <kbd>Continue<\/kbd>.\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-512 colorbox-4457\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=717%2C442&#038;ssl=1\" alt=\"EasyRE Home\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/EasyRE-Home.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Choose &#8220;Automated Repair&#8221; in Easy Recovery Essentials<\/p>\n<\/div>\n<\/li>\n<li>After EasyRE scans your computer&#8217;s drives, identify and select the drive letter for your Windows installation\u00a0from the list, and then click on the <kbd>Automated Repair<\/kbd> button to begin.\n<div id=\"attachment_1488\" style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1488\" class=\" wp-image-1488  colorbox-4457\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=717%2C442&#038;ssl=1\" alt=\"EasyRE displays a list of found Windows operating systems\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/10\/Select-Drive-to-Repair-Generic.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p id=\"caption-attachment-1488\" class=\"wp-caption-text\">Choose the drive associated with the Windows installation you&#8217;re trying to repair.<\/p>\n<\/div>\n<\/li>\n<li>Easy Recovery Essentials will start analyzing the selected drive for problems. EasyRE will test for and attempt to automatically correct errors with the disk, partition, bootsector, filesystem, bootloader, and registry. No intervention is required, as EasyRE&#8217;s repair is fully automated:\n<div style=\"width: 727px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\" wp-image-511  colorbox-4457\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=717%2C442&#038;ssl=1\" alt=\"EasyRE: Automated Repair\" width=\"717\" height=\"442\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=1024%2C631&amp;ssl=1 1024w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=300%2C185&amp;ssl=1 300w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=60%2C37&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?resize=150%2C92&amp;ssl=1 150w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/Automated-Repair.png?w=1750&amp;ssl=1 1750w\" sizes=\"auto, (max-width: 717px) 100vw, 717px\" \/><\/a><\/p>\n<p class=\"wp-caption-text\">Easy Recovery Essentials searches for errors and makes corrections to the selected Windows installation.<\/p>\n<\/div>\n<\/li>\n<li>Once the process is complete, EasyRE will report its findings. Click on the <kbd>Restart<\/kbd> button to reboot your PC and test the changes.<\/li>\n<li>The &#8220;0xc0000002&#8221; error should now be fixed as your PC begins to load:<a href=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/windows-vista-7-8-boot-screen.png?ssl=1\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"  colorbox-4457\" src=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2013\/08\/windows-vista-7-8-boot-screen.png?w=980&#038;ssl=1\" alt=\"EasyRE: Automated Repair\" \/><\/a><\/li>\n<\/ol>\n<p>You can download Easy Recovery Essentials <a href=\"\/EasyRE\/\">from here<\/a>.<\/p>\n<h3>Fix #2: Update\u00a0BOOTMGR manually<\/h3>\n<p>Since the boot error is often caused by an outdated BOOTMGR, replacing it with the correct version\u00a0is often a\u00a0good and effective\u00a0solution.<\/p>\n<p>Here are the steps to replace\u00a0the BOOTMGR:<\/p>\n<ol>\n<li>Boot from the Windows install disc<\/li>\n<li>Click on <strong>Repair your computer<\/strong> after selecting proper language, time and keyboard input.<\/li>\n<li>Select the Windows installation drive, which is usually <code>C:\\<\/code>, and click <strong>Next<\/strong><\/li>\n<li>Choose &#8220;Command Prompt&#8221; when the System Recovery Options box appears<\/li>\n<li>Type in the following command\u00a0and then press <kbd>Enter<\/kbd>:\n<pre>Bcdboot C:\\Windows \/s D:\\<\/pre>\n<p>Where C:\\Windows is your Windows installation folder and D:\\ is your active boot partition.<\/li>\n<\/ol>\n<p>Here is an example screenshot of what the PC&#8217;s console output should look like after the BOOTMGR is updated correctly:<\/p>\n<div id=\"attachment_4103\" style=\"width: 810px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2016\/05\/Win7_BcdBoot.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4103\" class=\"wp-image-4103 size-full colorbox-4457\" src=\"https:\/\/i0.wp.com\/neosmart.net\/blog\/wp-content\/uploads\/sites\/5\/2016\/05\/Win7_BcdBoot.png?resize=800%2C600&#038;ssl=1\" alt=\"Windows 7 BcdBoot utility screen\" width=\"800\" height=\"600\" srcset=\"https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/05\/Win7_BcdBoot.png?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/05\/Win7_BcdBoot.png?resize=600%2C450&amp;ssl=1 600w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/05\/Win7_BcdBoot.png?resize=768%2C576&amp;ssl=1 768w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/05\/Win7_BcdBoot.png?resize=60%2C45&amp;ssl=1 60w, https:\/\/i0.wp.com\/neosmart.net\/wiki\/wp-content\/uploads\/sites\/5\/2016\/05\/Win7_BcdBoot.png?resize=150%2C113&amp;ssl=1 150w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p id=\"caption-attachment-4103\" class=\"wp-caption-text\">Windows 7 BcdBoot utility screen<\/p>\n<\/div>\n<p><span class=\"message_body\">Note that it isn&#8217;t necessary to use bootsect.exe to update the MBR or the bootsector, since the fact that BOOTMGR launches indicates that they are\u00a0both\u00a0correctly configured.<\/span><\/p>\n<h2>More Information<\/h2>\n<h3>Linked Entries<\/h3>\n<ul>\n<li><a href=\"https:\/\/neosmart.net\/wiki\/bootrec\/\">bootrec<\/a><\/li>\n<\/ul>\n<h3>Support Links<\/h3>\n<ul>\n<li><strong><a href=\"http:\/\/neosmart.net\/EasyRE\/\" title=\"Easy Recovery Essentials\">Easy Recovery Essentials for Windows<\/a> &#8211; our repair and recovery disk.<\/strong><br \/>\n<br \/>\nIt&#8217;s an easy-to-use and automated diagnostics disk. It&#8217;s available for <a href=\"https:\/\/neosmart.net\/blog\/2012\/windows-8-repair-cd-download\/\" title=\"Windows 8\">Windows 8<\/a>, <a href=\"https:\/\/neosmart.net\/blog\/2009\/windows-7-system-repair-discs\/\" title=\"Windows 7\">Windows 7<\/a> and <a href=\"https:\/\/neosmart.net\/blog\/2008\/windows-vista-recovery-disc-download\/\" title=\"Windows Vista\">Windows Vista<\/a>. It&#8217;s also available for Windows XP and Windows Server.<\/p>\n<p>Read more at <a href=\"https:\/\/neosmart.net\/blog\/windows-recovery-discs\/\" title=\"Windows Recovery Disks\">Windows Recovery Disks<\/a>.\n<\/li>\n<li><a href=\"http:\/\/neosmart.net\/forums\/\" title=\"The NeoSmart Support Forums\" rel=\"nofollow\">The NeoSmart Support Forums<\/a>, member-to-member technical support and troubleshooting.<\/li>\n<li>Get a discounted price on replacement setup and installation discs: <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B004Q0PT3I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B004Q0PT3I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 7<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/gp\/product\/B008H3SW4I\/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B008H3SW4I&#038;linkCode=as2&#038;tag=neosmart.tech-20\">Windows 8<\/a>, <a rel=\"nofollow\" href=\"https:\/\/www.amazon.com\/Windows-Professional-Bit-OEM-DVD\/dp\/B08HDKTGBL?&#038;linkCode=ll1&#038;tag=neosmart.tech-20&#038;linkId=c1a541f8b3e350a03fcca7c6ce59031f&#038;language=en_US&#038;ref_=as_li_ss_tl\">Windows 10<\/a>.<\/li>\n<\/ul>\n<h3>Applicable Systems<\/h3>\n<p>This Windows-related knowledgebase article applies to the following operating systems:<\/p>\n<ul>\n<li>Windows 7 (all editions)<\/li>\n<li>Windows 8 (all editions)<\/li>\n<li>Windows 8.1 (all editions)<\/li>\n<li>Windows 10 (all editions)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get the fix to the\u00a00xc0000002: The selected entry could not be loaded\u00a0boot error message affecting Windows 7, Windows 8, Windows 8.1 and\u00a0Windows 10. About the &#8220;0xc0000002&#8221; error Description and Symptoms The error messages, alerts, warnings, and symptoms below are tied to this error. Symptom 1: 0xc0000002 error screen on startup As a part of the [&hellip;]<\/p>\n","protected":false},"author":514,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"class_list":["post-4457","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p3SlTq-19T","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/4457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/users\/514"}],"replies":[{"embeddable":true,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/comments?post=4457"}],"version-history":[{"count":3,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/4457\/revisions"}],"predecessor-version":[{"id":4461,"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/posts\/4457\/revisions\/4461"}],"wp:attachment":[{"href":"https:\/\/neosmart.net\/wiki\/wp-json\/wp\/v2\/media?parent=4457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}