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Get the fix to the <strong>0x0000010E: VIDEO MEMORY MANAGEMENT INTERNAL</strong> boot error message affecting <strong>Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 </strong>and<strong> Windows Server 2008.</strong>
<h2>About the "<strong>0x0000010E</strong>" error</h2>
[kbintro]
<h3>Description and Symptoms</h3>
The error messages, alerts, warnings, and symptoms below are tied to this error.
<h4>Symptom 1: 0x0000010E error screen on startup</h4>
The main cause for this error to appear is a <strong>corrupt video driver</strong> or a driver that is incompatible with your current Windows version.

<a href="https://neosmart.net/wiki/wp-content/uploads/sites/5/2015/06/0x0000010E.jpg"><img class="alignnone wp-image-3466 size-full" src="https://neosmart.net/wiki/wp-content/uploads/sites/5/2015/06/0x0000010E.jpg" alt="0x0000010E error screen" width="980" height="680" /></a>
<pre>A problem has been detected and Windows has been shut down to prevent damage 
to your computer.

VIDEO_MEMORY_MANAGEMENT_INTERNAL

If this is the first time you’ve seen this Stop error screen, 
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware 
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000010E (0x00000000, 0x00000000, 0x00000000, 0x00000000)

Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump for physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group for further assistance.</pre>
<h3>Causes of this Error</h3>
This error has been known to occur as a result of one or more of the following:
<h4>Cause 1: Corrupt or outdated device drivers</h4>
Sometimes the device drivers may become misconfigured, corrupt or outdated. That may also happen after a Windows update or a Windows downgrade from a newer system to an older one.
<h2>Fixing "0x0000010E" on Windows</h2>
[setupcd]
<h3>Fix #1: Update drivers</h3>
To check if the error is caused by a faulty drive, run an automatic driver update or manually update the drivers to the latest available versions.

To manually update a driver, follow these steps:
<ol>
 	<li>Click <strong>Start</strong></li>
 	<li>Type in <code>devmgmt.msc</code> in the search box</li>
 	<li>Click <strong>devmgmt</strong> from results list</li>
 	<li>Right-click on the driver</li>
 	<li>To update the driver, select <strong>Update Driver Software</strong>.</li>
 	<li>To disable the driver, select <strong>Disable</strong>.</li>
 	<li>To uninstall the driver, select <strong>Uninstall</strong>.</li>
</ol>
[caption id="attachment_3363" align="alignnone" width="584"]<a href="https://neosmart.net/wiki/wp-content/uploads/sites/5/2015/04/device-manager-update-driver-software.jpg"><img class="wp-image-3363 size-full" src="/wiki/wp-content/uploads/sites/5/2015/04/device-manager-update-driver-software.jpg" alt="Device Manager screen" width="584" height="309" /></a> Device Manager screen[/caption]

To run an automatic driver update, follow these steps:
<ol>
 	<li>Click <strong>Start</strong></li>
 	<li>Go to <strong>Devices and Printers</strong></li>
 	<li>Right-click on your computer</li>
 	<li>Select <strong>Device Installation Settings</strong></li>
 	<li>Select <strong>Yes, do this automatically</strong></li>
 	<li>Click <strong>Save Changes</strong></li>
 	<li>Follow the necessary steps to continue the process</li>
</ol>
[caption id="attachment_4504" align="alignnone" width="980"]<a href="https://neosmart.net/blog/wp-content/uploads/sites/5/2015/06/Device_install.png"><img class="wp-image-4504 size-large" src="https://neosmart.net/blog/wp-content/uploads/sites/5/2015/06/Device_install-1024x592.png" alt="Device installation screen" width="980" height="567" /></a> Device installation screen[/caption]
<h3>Fix #2: Install Hotfix</h3>
Microsoft made the following Hotfix available that can fix the 0x0000010E error at the <a href="https://support.microsoft.com/en-us/kb/953026">https://support.microsoft.com/en-us/kb/953026 link</a>.

The supported versions of Windows are:
<ul>
 	<li>Windows Vista</li>
 	<li>Windows Server 2008</li>
</ul>
<h3>Fix #3: Reinstall Windows</h3>
If <a href="#Fix_1_Disable_video_driver">Fix #1</a> doesn't fix the error, reinstall Windows.
<p class="warning">Reinstalling Windows will delete your personal files. <a href="https://neosmart.net/EasyRE/">Use Easy Recovery Essentials</a> to backup your files before you proceed.</p>
To reinstall Windows, follow these steps:
<ol>
 	<li>Insert the installation DVD</li>
 	<li>Restart the computer</li>
 	<li>Press any key to boot from the CD when prompted to do so</li>
 	<li>At the <em>Install Windows</em> window, select a language, time and keyboard method</li>
 	<li>Click <strong>Next</strong></li>
 	<li>Click <strong>Install Now</strong>

[caption id="attachment_2109" align="alignnone" width="393"]<img class="size-full wp-image-2109" src="/wiki/wp-content/uploads/sites/5/2014/06/windows-vista-repair-your-computer.png" alt="Windows Vista Repair Your Computer Menu" width="393" height="277" /> Windows Vista Repair Your Computer Menu[/caption]</li>
 	<li>Follow the instructions to continue</li>
</ol>
<h2>More Information</h2>
[partial name="partial_moreinfo" versions="vista.7,8,8.1,10"]