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booted up OK but didn't recognize usb keyboard or mouse. So it just sat there like a stale bottle of beer. Windows 7 64 bit on ssd
To recap, October’s Microsoft updates caused 8 of the HP computers (two different 6000 models) in my computer lab to not boot to Windows 7 afterwards. 7 other HPs (three other 6000 models) done at the same time had no problems. Mike (above) suggested that KB2952664 was the problem; I can neither confirm nor deny that. For 6 of the effected computers, System Restore fixed them, but two had no restore points to recover too. Those two were the problem.
All the usual fixes failed and all were tried multiple times. Windows repair would not launch from the installed OS; running a Windows repair from a bootable CD don't fix it. FixBoot, FixMBR, RebuildBCD was sucessful, but didn't fix the problem. Restoring the registry from backup failed. The Windows 7 reinstall (‘upgrade’) in place wouldn't work as Windows wasn’t running. At first the Boot Manager Error was 0xc000000e (required device not found) which changed to 0xc0000428 (can verify signature of ahcix64s.sys) after the BCD was rebuilt. Also failed was deleting and regenerate the boot record with EasyBCD run from the XP boot.
In desperation (I’ve been working at this for a week) I bought the Easy Recovery Essentials repair disk from NeoSmart Technologies. Ran it (a customized Linux boot disk) and noticed in the messages, “Reverting Failed Windows Update” – or something to that effect. I have not seen any repair techniques nor a manual way to do that. Re-boot.
Nope, still no boot. But something was different, the computer had started the internal Win7 repair, and was not showing just the boot manager error. After three more cycles of the internal Win7 repair, some which took a long time, the Win7 boot was restored. Yay! I have confidence the same steps should fix the other one. (not yet done - this is not a fast process!)
Lessons: When dual booting, make sure the System Restore setting are correct and don’t interfere with each other. Booting to XP will blow away Win7 restore points. Have a good backup of your data. (I did, but often make good money off people that don’t!)
Finally, thanks to NeoSmart and their “Guaranteed to work or your money back.” I was fully prepared for a long phone call their tech support, but didn’t need it. And Boos to HP and Microsoft for causing the problem in the first place, this wasn’t the first time.
I tried trinity, winPE, Hirens, ERD, Dart, and 2 more. I booted EasyRE, clicked system restore, and you fixed my previous 4 hour struggle in 60 seconds. Thank you!
I just want to say that I was sceptical that this was going to be another way of spending money without success.
I also want to say. WOW! what a product, what support and IT WORKS!
I tried different ways but didn't help recover my photos:( For some reason, it does not show me the picture folders but it did show videos and documents that I could recover.
All I can say is WOW. Holy SH*T. This tool works. After being a knuckle head and messing with my SSD my Win 7 Ultimate System went into a reboot loop and just would not start. I searched in a PANICKED FRENZY for a solution on the boards - everywhere. After I noticed that when using my recovery CD that my system was not even recognizing my OS on the right drive - somehow I managed to stumble on to the NeoSmart site. They even offer step by step how to fix your MBR - but when I tried it it did not work. Then I saw the option to just buy their CD and it would fix the issue. I was like yeah right but I was desperate. Ordered it, burned the ISO image onto a CD using another computer - booted off of it - their menu came up - I clicked repair and BAM - my system booted after I restarted it! That's INSANE!!!! It really works. Just Buy It. Thanks for a great product.
My Windows XP system would not boot. Hal.DLL missing and NTLDR missing errors. Couldn't even boot in safe mode and recovery disks from manufacturer as well as Ebay didn't work either.
Thank you. Recovery Essentials fixed my computer in a few clicks of the mouse. Awesome!
My computer was slowing down so I foolishly installed a registry defragger with hopes to speed it up. Next time I restarted I got disk errors, windows errors, and the computer was in a state of infinite reboots and blue screens. The Windows repair disk was worthless and found no errors. I thought that all was lost and I would have to wipe and start from scratch when someone linked to this software from some random forum when I was researching cures. I had never heard of the product before, but figured that I might as well try it out as a last chance, fortunately I was able to use a friend's PC to burn the image. I get home, run the recovery tool, and within 30 minutes I'm back into Windows like nothing happened. Amazing!
The most surprising thing is that this program is relatively unknown, but I'll definitely be recommending it to anyone who has serious problems with Windows!
Downloaded the Windows 8 Recovery Disk after trying everything, couldn't even use startup recovery discs, and it saved the day!
Initial problem: HP Touchsmart 600 windows 7 upgraded to 8.1 Blank screen after the logo Eventually turned into a blue screen error code Completely locked out
Windows 8 Recovery walked me through the process with a user friendly interface. Geek Squad initially wanted to reformat the drive and reinstall the windows platform $$$.
Thanks again NEOSMART!!! You are NEOSMART!!
It takes only a few minutes. My system wakes up. Thanks!
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