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A virus crashed the operating system and after removing the drive, scanning, cleaning , and rebooting Vista would not start.... at all... nothing.... dead.
I asked what it would cost at the local shop for them to fix and they said $100! and they were just going to wipe the drive! the $20 was worth it.
I thought for sure I was going to get ripped off by you... sorry.
You did an excellent job. thanks.
It is an oldie, but it is still a lot of computer. It doesn't run anything but W7-64 (not counting Linux). The factory restore partition got blown away, and the CDs I burnt when it was new are long lost. W7 started with severe start up problems, .. and I tried everything I knew and could not solve the problem and could not install the OS anew. Just about to load Linux on it, and did one last Google for a solution and found this Held my breath, burnt a Professional version CD.
Booted it and it ran beautifully ... the very first time ... and fixed some boot up problems I could not fix. Restored a backup image and this machine is back to life. Great product and thank you for your work on it. I breathe relief.
I had spent hours trying to fix a nasty boot issue and this fantastic solution was shockingly easy and took a total of ~15 minutes from download to success! VERY SATISFIED and well worth the $!
USED THE FIX FOR A WINDOWS 7 PRO FOR BOOTING ERROR IT DID NOT WORK
I bought this thinking I could use it to reinstall windows on my computer. I had an infection due to my computer being hacked and some viruses, and i formatted the drive. But it turns out this CD can only fix a windows installation but cant be used to install a new one. At least they gave me a refund.
I just purchased East Recovery Essentials Professional, paid for with PayPal. It won't even download. Need help please.
OMG!! Thank you so much, you are life savers, I have been able to reboot my computer after days of worry, all my files are there, and you have saved me from fully re- install of everything,
thanky ou so much for your email support, I really am very grateful.
Regards, a happy Rita
I recommend you read the guides before purchasing. In addition to the RE software, you need to download their program to make your USB bootable, and follow their instructions. At first, it didn't boot, reinstalled it again and got it going. Auto repair didn't fix registry problem but I got it to a restore point from previous week and now it works. All in all it works.
The files Easy RE Recovery files you sent me and the accompanying descriptive information made it possible to fix the PC, and restore it to exactly the same condition as it was before Microsoft apparently "interfered" in the aggressive way they did. Rather than blast Microsoft (and I have many good reasons to do so, based on poor experiences with their paid-for tech support), I will just say that Neosmart couldn't have been more professional, responsive, interested, and kind in their efforts to help me, which spanned about five e-mails.
Thanks again, Ali, for your active interest, involvement, follow-ups, and for a product line that is easy to use and appears to work flawlessly.
What a great tool! I must admit I was skeptical, but after trying everything else under the sun I downloaded the Vista Recovery ISO in a moment of desperation. I burned it to disk and popped it in the non-working machine. Within minutes the boot sector was re-written and the notebook came back from the dead. Thank you so much!!
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