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Thanks for making this software available. I brought my laptop back to life after the blue screen.
I had a virus appear suddenly on a reboot, and a phone call from a “\1” offering advice on fixing my machine. Freaked me out. System would not boot, no matter what system repair, system restore, or any other effort tried. Got EasyRE and was able to boot off the DVD I created, but still not able to boot off the Win 7 install on the system. Contacted NeoSmart on Saturday and got a response back in a very short time about an alternative boot recovery solution they made available for me, no extra charge.
Viola! In minutes my system was alive and kicking! I cannot say enough how helpful, responsive and professional this experience has been. Thank you, thank you, thank you!!!
I am one who relies heavily on reviews of products before using them, free or paid. For this reason I felt it necessary to express how grateful I am for finding this company. Mark was not only knowlegeable about his products and all my questions, but went above and beyond what I expected in the way of customer service. He kept me informed and sent me the correct version to download when I picked the wrong one. When that one didn't seem to completely fix my problem he sent me another download that did!!! All at no extra charge! I don't know of any other company that would do that. His emails were worded and arranged to make it easy for me to follow and I appreciate his kindness also. If you are considering buying a NeoSmart product I recommend them highly. I say go for it, you won't be sorry!
Thank you! Your disks work wonders. My PC was fixed in a matter of 10 minutes.
My situation needed additional support and they pointed me in the right direction. At that point, I was successful in recovering my Win 7 boot loader with their recovery disks.
It works. My only regret was the 5 hours I wasted before I pursued this solution. I wished I would have bought their solution earlier.
Woo hoo! That worked a treat. Thank you so much for your support, it’s one of the best customer services I’ve encountered over the last few years!
Thanks for an excellent and well thought out Repair tool !
Downloaded the files without any problem and the additional “\1” and info in the confirmation email is also vey useful and an ideal source of further information !
Just a point that may come in habdy for anyone with a newer Asus laptop or desktop that may well have the new “\1” system instead of the older and more familiar BIOS on board !
After burning the EasyRE image to disk and setting my “\1” to select the Optical drive as the 1st. Boot option ....I found on restart of my new Asus laptop that the system still booted into Windows 8.1 and still bypassed the “\1” !
I immediately assumed that the UEFI process was probably not allowing sufficient time for the correct boot order process to initiate and I found that by going into “\1” mode via the F2 key on an Asus..... and then disabling “\1” and enabling the" CSM " mode and then Save and Exit via F10 ......the afore mentioned process then allowed the EasyRE to boot and offer the full list of options ! Thanks for a great tool and a secure and safe purcasing experience !
My Windows XP system would not boot. Hal.DLL missing and NTLDR missing errors. Couldn't even boot in safe mode and recovery disks from manufacturer as well as Ebay didn't work either.
Thank you. Recovery Essentials fixed my computer in a few clicks of the mouse. Awesome!
Bought a bigger SSD (samsung EVO 500 gb), first cloned woth the samsung software - couln't get the clone to boot. New attempt,used MiniTool to clone the old partition to the new. However, the new SSD was not activated, which was done with easyBCD 2.4. Unfortunately, I could boot only with the old disc (I think because of the uEFI, which I have). Then disaster struck, using the win7s repair tool (and both SSDs connected), I lost “\1” whatsoever, just the error message failed to boot and Oxc000000f.
However, having created a disc image on USB using the easy USB creator and purchased the easyRE for Win 7, I disconnected the old SSD (leaving only the newly cloned 500 gb SSD still connected) and booted with the easyRepair tool. And in a blink (a restart) the darn thing worked like charm, with the new bigger SSD working, and the computer working exactly as with the previous smaller one, as was the intention. Day saved, to say the least.
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