I purchased Easy USB Creator about a week ago, for the sole purpose of creating a USB flash version of EasyRE Pro for Win7 Pro x64. Using Easy USB Creator, I put EasyRE Pro on a 1GB Viking flash drive but it wouldn't boot any of our 5 PCs. I get “Disk error. Press any key to restart.” I tried another flash drive - a 1GB Kingston DataTraveler, and it has the same problem. The drives are 1GB and are formatted FAT32. They both work fine with other boot software such as Acronis TrueImage.
I re-downloaded the software and get the exact same result on all 5 Win7 machines. I tried simplifying the boot environment by removing all but the most basic hardware. Four of these PCs are basic PCs with little of the hardware that you might expect could cause boot problems to begin with.
I contacted support via e-mail the first day with all my system specs, and received one response referring me to the boilerplate instructions at the website. I am an experienced user and had already followed the instructions carefully even before contacting support. Since my reply asking for assistance, I have been totally ignored by "support." Apparently their support is not individualized troubleshooting at all, just standard boilerplate that anybody could read off a screen.
Does anybody have any ideas? Thanks.
I re-downloaded the software and get the exact same result on all 5 Win7 machines. I tried simplifying the boot environment by removing all but the most basic hardware. Four of these PCs are basic PCs with little of the hardware that you might expect could cause boot problems to begin with.
I contacted support via e-mail the first day with all my system specs, and received one response referring me to the boilerplate instructions at the website. I am an experienced user and had already followed the instructions carefully even before contacting support. Since my reply asking for assistance, I have been totally ignored by "support." Apparently their support is not individualized troubleshooting at all, just standard boilerplate that anybody could read off a screen.
Does anybody have any ideas? Thanks.
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