JonesBayCo
Member
My client's Dell Inspiron E1501 (Vista Home Premium 32 bit) booted only to Startup Repair. I mounted the drive on another computer and recovered critical user data. I purchased "Windows Vista Recovery CD" from SystemDiscs.com and ran auto repair. When I removed the recovery CD from the drive and rebooted, I got a Vista-like screen with a blank icon and "Other User." When I attempted to log in with an administrator account (and I know the account name and password are correct) I get a message that says, "the specified domain either does not exist or could not be contacted." Prior to running the recovery disc, this computer was in a workgroup environment, and has never been connected to a domain. Even if I wanted to, there is no place to specify a domain. If I remove the client's disk and mount it on another computer, the correct directories are still found under \Users.
How do I get past the user login issue and what has happened to the existing users on this computer? Alternatively, how can I get back to where I was before I ran the "recovery" CD? So far this product has only made my life worse. I will welcome any suggestions.
How do I get past the user login issue and what has happened to the existing users on this computer? Alternatively, how can I get back to where I was before I ran the "recovery" CD? So far this product has only made my life worse. I will welcome any suggestions.