At NeoSmart Technologies, we take pride in our software. If you find that any of our products did not perform as promised, we offer a 30-day money-back guarantee. NeoSmart software licenses are non-transferrable and non-exchangable. Please contact sales support for any licensing related-questions.

Please contact for refund inquiries as we cannot process refunds over the phone, and allow 48 to 72 hours for refunds to process depending on the method of payment.