An Error Occurred When Troubleshooting

Hikermann

Distinguished Member
PC / Windows 7 / HP Envy 5530 :

This error has been occurring whenever I attempt to run "Troubleshoot"; today it's related to my printer.
www searches re the 0x8007000e code seem to indicate it is related to a drive corruption issue -- haven't figured out what to do about that.

So:
  • Devices & Printers shows my HP 5530 has a problem
  • Attempting to determine what via Troubleshooting is a failure
  • Attempting to delete the printer is a failure, so I cannot reinstall

Any info/direction? Much appreciated.
 

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Thank you for the responses. It's been a while since I posted the original, but I was able to resolve the issue (can't even remember how now).

Always appreciate on-line help.
 
When I installed HP support because I had the same problem, everything returned to normal and was solving problems for me, now it's good for you, I advise you to do it
 
For me, it was enough to update the windows system, I also had a problem with what happened, but it was enough to update the system
 
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