I tried to restore my Dell laptop xps 1530 to factory settings and lost the or just didn't have a recovery partition. Dell charged me $60 to get recovery discs, however there is a cd in my slot load drive. Unless I take apart the computer I can't get it out. I downloaded the vista 32-bit recovery discs and used Power ISO to mount them, then copied the files to my USB stick and put in my computer, then turned it on. I changed the order in BIOS to boot from USB and made the CD unbootable. I am only getting a "Boot Error". How do I get the command prompt? Please help, I am so frustrated, and Dell has tried to help but they are clueless!!!