MaltaCross
Member
I have been trying to reach NeoSmart's Premium Tech Support to no avail!
I have been using EasyBCD since 2017 (and I am still using the same hardware setup). I have several OS systems on my PC, the most important of which are TWO Windows 10 installations, and Windows 7.
Last November, the EasyBCD's metro menu disappeared, and I was obliged to boot into my systems directly from BIOS. In an effort to re-install the said metro menu, I purchased EasyRe again (since the EasyRe that I had purchased in 2017 was apparently out-of-date, and was not repairing the said metro menu). All that the new EasyRe did, when it attempted to repair the boot menu, was to install BootGuards on my Windows 10, and now I am worse off, because I cannot boot to either Windows 10 from BIOS! (I have tried all the possible BIOS UEFI combinations.)
Can someone tell me plainly how I can remove the BootGuards please? I can still see my folders via my Windows 7, which I can still boot into.
I have been using EasyBCD since 2017 (and I am still using the same hardware setup). I have several OS systems on my PC, the most important of which are TWO Windows 10 installations, and Windows 7.
Last November, the EasyBCD's metro menu disappeared, and I was obliged to boot into my systems directly from BIOS. In an effort to re-install the said metro menu, I purchased EasyRe again (since the EasyRe that I had purchased in 2017 was apparently out-of-date, and was not repairing the said metro menu). All that the new EasyRe did, when it attempted to repair the boot menu, was to install BootGuards on my Windows 10, and now I am worse off, because I cannot boot to either Windows 10 from BIOS! (I have tried all the possible BIOS UEFI combinations.)
Can someone tell me plainly how I can remove the BootGuards please? I can still see my folders via my Windows 7, which I can still boot into.