New Member
Hello. This is my first time posting to this forum; and I must warn you, I really am not good at this tech stuff.

I have a Windows Vista Basic Edition that came with my Toshiba Satellite when I bought it; therefore, I have no installation disk.
At the boot, I keep getting this message.

STOP: c000021a {Fatal System Error}
The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc0000001 0x0010041c).
The system has been shut down.

I tried to load it in safe mode (all of them), and everything else on the menu, but no use.

Is there any way I can recover my files?

Please help? Thanks.

Emailing would be helpful:

- Ticcy

Mak 2.0

Staff member
Search Results

Most of these kinds of errors are related to Driver issues. Check your manufacturer's website for the make and model of your PC and update.


Super Moderator
Staff member
Or boot from a Vista disc (This site offers a vista recovery disc that simply repairs exisiting Windows installations) if any updates that recently occurred caused the problem. A system restore point might be the easiest way to fix it.


Super Moderator
Staff member
Thanks... gotta really start keeping a file for all of these links....

Maybe i'll go browser plugin looking for something where I can assign output to a macro.