hi, new guy here, no formal training but able to follow instructions and I'm usually good at problem solving, this is first time I've not been able to fix a PC and am pulling my hair out!!
last week my neighbour came around with their Toshiba Satellite laptop, wasn't working but used Toshibas recovery tool to get it back, same results as a new install.
So one week later and they are back with same PC, this time it won't boot at all.
failed to start....... recent hardware or software change......
File: \Windows\system32\winload.exe
Status: 0x000000e
Info: the selected entry could not be loaded because the application is missing or corrupt
so i downloaded the ISO image on my pc, burnt disk and went into recovery (laptop has no vista cd or recovery cd)
system recovery options finds one OS, vista but says partition size is 0 and it's in an unknown location.
tapping the load drivers button allows me to see that there are 4 partitions on the HD, labeled as, C: Vista ,D: Data ,F: WinRE, X: Boot. ( diskpart only shows 3 )
Next i select the OS and go to Startup Repair it attempts repairs and displays that it can't repair the PC and reports:
problem signature 06: CorruptBootConfigData
system restore shows no restore points on any partition
Command prompt goes to X: Sources>
done chkdsk, everything is fine, no bad sectors
done fixmbr, says it has
done some other stuff i have seen in forums.......can't remember all I've tried sorry, but PC is still in same state it was when i got it.
Also tried doing a clean install of XP but it won't let me, problem with boot files?
any help will be greatly appreciated as personal pride and sanity is at stake
last week my neighbour came around with their Toshiba Satellite laptop, wasn't working but used Toshibas recovery tool to get it back, same results as a new install.
So one week later and they are back with same PC, this time it won't boot at all.
failed to start....... recent hardware or software change......
File: \Windows\system32\winload.exe
Status: 0x000000e
Info: the selected entry could not be loaded because the application is missing or corrupt
so i downloaded the ISO image on my pc, burnt disk and went into recovery (laptop has no vista cd or recovery cd)
system recovery options finds one OS, vista but says partition size is 0 and it's in an unknown location.
tapping the load drivers button allows me to see that there are 4 partitions on the HD, labeled as, C: Vista ,D: Data ,F: WinRE, X: Boot. ( diskpart only shows 3 )
Next i select the OS and go to Startup Repair it attempts repairs and displays that it can't repair the PC and reports:
problem signature 06: CorruptBootConfigData
system restore shows no restore points on any partition
Command prompt goes to X: Sources>
done chkdsk, everything is fine, no bad sectors
done fixmbr, says it has
done some other stuff i have seen in forums.......can't remember all I've tried sorry, but PC is still in same state it was when i got it.
Also tried doing a clean install of XP but it won't let me, problem with boot files?
any help will be greatly appreciated as personal pride and sanity is at stake
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