can't get laptop to restart

lgam

New Member
#1
I finally got easy re to run, it went through and I got the message that repairs were made and to remove cd and click restart. however could not get cd to eject and had to open it with a paperclip (it works otherwise but is shutdown at end of the program) and when restart is clicked there is no response. Control alt delete does not work either, only way to close is by holding the power button down and that just sends it back to the blue screen and then the automated repair loop. Please advise, thanks.
 

mqudsi

Mostly Harmless
Staff member
#2
What's the blue screen error you get?
Please note that actual EasyRE help us only via email to EasyRE@neosmart.net