crestonave
Member
Please help. Running VHP64 on a Lenovo laptop. Yesterday morning machine wouldn't boot. I can get to the log on screens but when I click on a user account I am told that Windows Explorer has stopped working, then WE is restarting, over and over again. I am able to get to Task Manager. I downloaded the 64 bit recovery disk but when I try the repair option it tells me there are no problems. I did use it to restore Windows as far back as I could - pretty sure the only thing I downloaded were Windows Updates - and have the same problem. I don't have any kind of recovery disk supplied by the manufacturer. Microsoft support suggests I reload the OS which I don't want to do at this point. I'm also getting some Visual C++ popups with some info about debugging a line of code with the ignore/retry type options. Help, please! Many thanks!