Clickfree Problem with Vista


I have tried to install two clickfree back ups to my PC in order to back up files. Both times I have run into a problem and am told that I don't have permission when I give a name and password. My PC has Windows Vista and I am thinking that might be part of the problem. I have tried different approaches and even gone to clickfree support online, but can't solve this. Any ideas out there?
Thanks a lot!
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